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The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for The Mercantile Hotel New Orleans

Lounge
Exterior
View from property
Lobby lounge
Executive Suite, 1 King Bed | City view

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi
The current price is AU$143
includes taxes & fees
2 Sept - 3 Sept

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(93 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.4 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

New Orleans

At The Mercantile Hotel New Orleans you'll be within just a 10-minute stroll of Ernest N. Morial Convention Center and Canal Street. Highlights at this eco-friendly hotel include free continental breakfast, a bar/lounge and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 13 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is parking available at The Mercantile Hotel New Orleans?

Yep, The Mercantile Hotel New Orleans has valet parking with in/out privileges for USD 45 per day.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on 2 Sept 2025 start from AU$142.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Mercantile Hotel New Orleans a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans serve breakfast?

Yeah, travelers love the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Mercantile Hotel New Orleans?

No, The Mercantile Hotel New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at The Mercantile Hotel New Orleans?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Mercantile Hotel New Orleans?

No, only service animals are allowed.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 725 out of 1176 reviews
Rating 8 - Good. 236 out of 1176 reviews
Rating 6 - Okay. 121 out of 1176 reviews
Rating 4 - Poor. 44 out of 1176 reviews
Rating 2 - Terrible. 50 out of 1176 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and smooth check in, quiet but close to Podrays, Canal, food close by. Great location! Next night I stayed at Marriott on Canal…, totally disappointed…! Didn’t offer 1/2 the positives that Mercantile did. New lifelong customer
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Very friendly and helpful. The bartender at the lobby bar was very friendly and professional. The room was great. The breakfast was amazing . Definitely recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
Great place that felt unique but up to date. It was close enough to walk to everything but far enough away to be quiet.
Stayed 3 nights in Apr 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The Mercantile is just ok. The biggest detractors for me were that the soda didn’t have diet soda as a mixer at the bar, you have to go downstairs to get your
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Great location. Very clean and comfortable. The staff were excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, especially the chef who was really helpful and pleasant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shazina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's affordable, clean and convenient. I would definitely recommend staying there.
Stayed 1 night in Apr 2025

10/10 Excellent

Claudette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 1 night in Apr 2025

8/10 Good

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute hotel and the rooms were very spacious! Only downside was it was an older buo
Stayed 2 nights in Apr 2025

10/10 Excellent

Karlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for a hard buck. Top Boutique Hot

New Orleans is my second home, I attended college there. I've stayed all over the city and this boutique hotel is a gem!! A separate bedroom from a full living room, layout is really cool. Although there is no view, it reminds me of an old Hollywood black and white movie (the brick wall view). The breakfast buffet was a surprise, with eggs and sausage, along with other choices. The bar stayed open until 10pm and I enjoyed my Old Fashioned. I will certainly look to stay here again if I don't need a balcony for my stay. Excellent value!!
Stayed 1 night in Apr 2025

10/10 Excellent

IOSIF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe Quiet Shopping Dining options Transportation Walkable Convenient Easy Parking Other
Stayed 4 nights in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff,
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Angela

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To early for this

The check in process was smooth and fast. The room was clean. My only issue was that we entered the breakfast area at 646a. At 651a, Berry (the cook) came out and hold us that we had to leave immediately because breakfast didnt start until 7a. Which I thought was crazy since we had already served ourselves and 7a was just 9mins away at that point.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hop-On Hop-Off is about a block away, recommend using it for a great way to get around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Second time stay in less than a month it was nice
Stayed 1 night in Apr 2025

10/10 Excellent

waymon

Stayed 2 nights in Nov 2024

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convient
Stayed 3 nights in Apr 2025

8/10 Good

Justine, Buena Vista

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff is friendly, helpful and professional. Our room was great with a comfortable bed and plenty of room. Great water pressure and plenty of hot water. The bar needs attention. It's rarely open and has no wine opener available for guests. A missed opportunity to generate some income for the hotel. Each room should have a wine opener in it for guests since there is a wet bar and glassware.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast was not ready at a designated time.Coffee machine was broken.. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most unbelievable and fantastic stay at the Mercantile hotel! I have never encountered such a friendly staff, the rooms were fantastic and the breakfast was always impeccable. This is our new favorite hotel and we will absolutely stay here again each time we come back to New Orleans.
Stayed 10 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025