6/10 Okay
Verified traveller
Travelled with family
24 Feb 2024
Liked: Cleanliness
First and Last Stay on St. Charles
I had high hopes about this hotel, but was disappointed from the beginning. First of all, this hotel is located on a very busy street- St Charles- plus the street car. We arrived around 6:45 PM on a Friday evening and no one was valeting or helping you park that we could see. Very limited parallel parking AND the street car driver yelling for you to get out of the way!! When we did get parked, only one person at the desk and we were 4th or 5th in line. After getting our rom key, was told to give car keys to Valet, which was obviously one person for that too. Although we booked a corner room, apparently because we were late checking in, we were given the last one available, which was on 3rd floor- overlooking St. Charles and very noisy. The street car makes a lot of noise when it passes by. The room itself was very spacious, with lots of windows, but the windows were not that useful since one wall was bricked off. This hotel is old as most are in NOLA. Lobby is beautiful and common areas are charming, but rooms are in need of an update. The beds are DOUBLE and Not Queen size. This is 2024- not 1992. My parents had a regular room- King bed on 3rd floor which was very spacious for a hotel room. Great hotel if you want an average NOLA stay, but pricey for the accommodations. I guess I expected more for $335/night with parking.
Verified traveller
Stayed 2 nights in Feb 2024