Hilton New Orleans/St. Charles Avenue

4.0 star property

Photo gallery for Hilton New Orleans/St. Charles Avenue

Exterior
Bar (on property)
Reception
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$193
includes taxes & fees
9 June - 10 June

Explore the area

View map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

1 KING BED CORNER ROOM ON ST. CHARLES AVENUE

  • Sleeps 2

1 KING BED SUITE - LARGEST ROOM FEATURES A

  • Sleeps 2

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

  • Sleeps 2

2 DBL BEDS CORNER ROOM ON ST. CHARLES AVENUE

  • Sleeps 4

2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB

  • Sleeps 4

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room - Disability Access

  • Sleeps 2

Double Room with Two Double Beds - Disability Access

  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

Suite, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Accesible, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Mobility Accessible w/ Bathtub

  • Sleeps 2

Room, 2 Double Beds

  • Sleeps 4

Room, 1 King Bed

  • Sleeps 2

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4

Room, 1 King Bed (Accesible, Roll-in Shower)

  • Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2

Room, 2 Double Beds, Corner

  • Sleeps 4

Junior Suite, 1 King Bed

  • Sleeps 2

Room, 1 Double Bed

  • Sleeps 2

Room, 1 King Bed, Corner

  • Sleeps 2

Room, 2 Double Beds, Bathtub (Accesible)

  • Sleeps 4

Suite, 1 King Bed

  • Sleeps 4

King Suite

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible Two Double Room

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Tub

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible One-Bedroom King Suite with Tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2
  • Free Wi-Fi

Hearing Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Corner King Room

  • Sleeps 2
  • Free Wi-Fi

Room With Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

Two Double Corner Room

  • Sleeps 4
  • Free Wi-Fi

1 King 1 Bedroom Suite Accessible Tub

  • Sleeps 4

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About the area

New Orleans

Hilton New Orleans/St. Charles Avenue places you in the centre of New Orleans, within just a 15-minute stroll of Bourbon Street and French Quarter Visitor Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Luke, serves Cajun/Creole cuisine and is open for breakfast, brunch, lunch and dinner. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class New Orleans Central Business District hotel include National World War II Museum and Caesars Superdome.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Jackson Square - 15 min walk - 1.3 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬2 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans/St. Charles Avenue. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 18 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1926
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 100

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles

Hilton Charles Hotel

Hilton Charles Hotel New Avenue Orleans/St.

Hilton New Orleans/St. Charles Avenue

Hilton New Orleans/St. Charles Avenue Hotel

Hilton Orleans/St. Charles Avenue Hotel

Hilton Orleans/St. Charles Avenue

Hilton New Orleans / St Charles Ave Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Hotel

Hilton New Orleans/St. Charles Avenue New Orleans

Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Hilton New Orleans/St. Charles Avenue?

Hilton New Orleans/St. Charles Avenue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on 9 June 2026 start from AU$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton New Orleans/St. Charles Avenue?

Yep, Hilton New Orleans/St. Charles Avenue has valet parking with in/out privileges for USD 52 per night.

What makes Hilton New Orleans/St. Charles Avenue a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton New Orleans/St. Charles Avenue.

Is Hilton New Orleans/St. Charles Avenue family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Hilton New Orleans/St. Charles Avenue is a hit with families.

Does Hilton New Orleans/St. Charles Avenue serve breakfast?

Sure does, full breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hilton New Orleans/St. Charles Avenue?

No, Hilton New Orleans/St. Charles Avenue does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton New Orleans/St. Charles Avenue?

Yep, they've got a lounge bar and an onsite restaurant that serves Cajun/Creole cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton New Orleans/St. Charles Avenue?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Demetrius

Stayed 1 night in Feb 2026

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities
There was barely any hot water so we couldn’t even take a decent shower/bath.
Stayed 2 nights in Feb 2026

2/10 Terrible

Marcus

I couldn’t make my trip unfortunately. And l lost all the money I provided for the hotel.
Stayed 4 nights in Feb 2026

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice. Great location.
Stayed 5 nights in Feb 2026

8/10 Good

Ricardo

Stayed 2 nights in Feb 2026

8/10 Good

Lance

Stayed 3 nights in Feb 2026

2/10 Terrible

Robert

Disliked: Property conditions & facilities
The plug-ins hadn’t been changed since the building was built, you couldn’t plug anything up, the bathroom lights worked half the time, and then you check in and they charge you a urban tax fee, an additional $25 a night
Stayed 4 nights in Feb 2026

4/10 Poor

Wendy

Travelled with family and small children
Disliked: Property conditions & facilities
Services were horrible. Charged you for everything, late checkout, extra guest. Made you bring every guest to the desk for armband despite the fact that you had to pay for them. Sold all of the parking spaces to non-guests so we had to find parking. Floor had a huge crack with missing pieces in front of the bathroom and the backing on the mirror was peeling. Would not stay there again. Would not recommend it to anyone. Going back across the street to The Residence Inn Marriott.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason, Trabuco Canyon

Stayed 2 nights in Feb 2026

10/10 Excellent

Sajal

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Beautiful property
Stayed 3 nights in Feb 2026

6/10 Okay

Kevin, Granada Hills

Travelled with family
Liked: Cleanliness, amenities
I'm a Hilton Honors member and recurring guest of the Hilton St. Charles. It is with regret, therefore that I must report that my stay (February 10th through 12th) was a disappointment. Our suite was tired and in need restoration. The hotel staff was gracious, changed our suite after the first night, but upon returning from a day of touring our room was not serviced--as requested. We will be shifting our shifting the next time we visit the Crescent City.
Shower caulk needs attention
Bathroom cabinet missing its door...?
A worn out chair in our $400 per night suite
Furniture moving pads left
Stayed 2 nights in Feb 2026

10/10 Excellent

Tammy

Stayed 1 night in Feb 2026

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to accommodate any need we had.
Stayed 3 nights in Feb 2026

10/10 Excellent

Olise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bre was so nice. My husband and I didn’t book through Hilton so we arrived and our reservation couldn’t be found. Bre, Shay, and another lady with short hair we so helpful. The mishap took 2 hours to fix but they made the experience less stressful! We are so grateful and had so much fun.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, room was clean and very spacious. Though the hotel is “older” it was well maintained. We ended up with a room overlooking the parade route, which was an unexpected nice surprise. The only down side, the floor was ‘squeaky’, so it was not quiet if someone walked through the room.
Stayed 1 night in Feb 2026

6/10 Okay

Hajar

Business traveller
Liked: Cleanliness
Disliked: Amenities
Amenities were not great, the staff was not the friendliest for the price we paid and they charged us for a water bottle we did not use, it was 2$ only but it is the principle of the thing.
Stayed 4 nights in Feb 2026

8/10 Good

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Staff - friendly and helpful and the restaurant
Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and accessibility to food and Canal Street along with jazz clubs. The price was right for a weekend getaway. I would definitely stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

April

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was impecable
Stayed 1 night in Jan 2026

8/10 Good

Rhonda

Stayed 2 nights in Jan 2026

6/10 Okay

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026