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4.6 out of 5

"This is a really high quality, first class set of apartments. Well located to the Denaru port and all the restaurants. There is a cafe on site that s ... " More

By a verified traveller on Sat 27 Feb 2021

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Hotel Description

At The Palms Denarau Fiji you'll be steps from Port Denarau and 0.1 km (0.1 mi) from Port Denarau Marina. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy free WiFi, coffee/tea makers, and safes, featured in all 38 rooms. Room service, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Other amenities include a coffee shop/café and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 1:00 PM.

With a stay at this 3.5-star Nadi hotel, you'll be 1.3 km (0.8 mi) from Denarau Beach.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$196* Per night/room 5 Dec. - 6 Dec.

3 bedroom apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 bedroom apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Palms Denarau Fiji ratings based on 26 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Palms Denarau Fiji

Everyone (20) Couples (3) Family (2)
5 out of 5
This is a really high quality, first class set of apartments. Well located to the Denaru port and all the restaurants. There is a cafe on site that serves fabulous food and top quality coffee. My single gripe , they have the worst TV system with multiple remote controls that are infuriating, to ty to work out Having said that’s the staff are lovely, attentive and professional

Posted by on 27 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Aseri

Bula, Thank you for taking the time to tell us about your experience at The Palms. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Palms, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 out of 5

Posted by on 22 Dec. 2019

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Comment from Hotel Management

15 Jan. 2020 by Res

Thank you for choosing us as your holiday destination. We look forward to welcoming you back.

5 out of 5
We had a one bedroom apartment, fully self contained and at a convenient location for our requirements.

Posted by on 14 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by AT

Bula, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services . Thank you once again for your review and we are looking forward to welcoming you on your next stay with us.

5 out of 5

Posted by on 9 Oct. 2019

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Comment from Hotel Management

7 Nov. 2019 by at

Thanks fro staying with us.

5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

25 Sep. 2019 by AT

Thank you for staying with us.

5 out of 5

Posted by on 24 Jun. 2019

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5 out of 5
Staff friendly and very helpful looked after us could speak and understand English very well

Posted by on 29 Apr. 2019

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Comment from Hotel Management

31 May 2019 by AT

Appreciate your feedback and thanks for staying with us.

4 out of 5
Good position in Denerau There is not a sea view although you state in your booking SEA VIEW

Posted by on 1 Apr. 2019

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Comment from Hotel Management

31 May 2019 by AT

Appreciate your feedback and thanks for staying with us.

4 out of 5
Lovely spacious rooms, excellent location. Disappointing to find only 4 of each type of cutlery, plates etc. in a 2 bdrm apartment - logic would tell you that if prepare a meal you generally use some cutlery/plates & to then have to wash them before dining was a nuisance - cost of these items is minimal. Very helpful, friendly staff. Would recommend.

Posted by , from New Zealand on 25 Sep. 2018

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4 out of 5
The next door people too noisy and I think the one bedroom apartment needs some room for a family its good to two adults but with one kid within you its hard

Posted by , from new zealand on 14 Sep. 2018

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About the The Palms Denarau Fiji

Location Denarau Island, Nadi,

Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. The Palms Denarau Fiji offers its guests an outdoor pool and a fitness center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Palms Denarau Fiji. Free self parking is available. This 3.5-star Nadi hotel is smoke free.

  • 38 guestrooms or units
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Palms Denarau Fiji offers 38 air-conditioned accommodations with safes and coffee/tea makers. This Nadi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

The Palms Denarau Fiji has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee. Property requires all guests aged 12 and up receive on-site antigen/rapid COVID-19 testing (FJD 40 per person, per stay). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • On-site COVID-19 testing (PCR) is available
  • On-site COVID-19 testing (Antigen) is available
  • On-site COVID-19 testing (PCR) is required
  • On-site COVID-19 testing (Antigen) is required
  • Minimum age for COVID-19 test requirement: 12
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 15

Fees

Guests will be asked to pay the following charges at the property:

  • COVID-19 testing fee (PCR screening): FJD 250 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): FJD 40 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between FJD 15 and FJD 35 for adults, FJD 15 and FJD 35 for children (approximately)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Denarau Fiji Hotel Nadi
  • Palms Denarau Fiji Hotel
  • Palms Denarau Fiji Nadi
  • Palms Denarau Fiji
  • Palms Denarau Fiji Aparthotel Nadi
  • Palms Denarau Fiji Aparthotel
  • The Palms Denarau Fiji
  • The Palms Denarau Fiji Nadi
  • The Palms Denarau Fiji Hotel
  • The Palms Denarau Fiji Hotel Nadi
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.