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4.6 out of 5

"Very clean and well appointed " More

By a verified traveller on Fri 27 Aug 2021

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Hotel Description

At Quest Epping, you'll be 0.5 km (0.3 mi) from The Northern Hospital and 11.5 km (7.1 mi) from La Trobe University. Highlights at this aparthotel include 5 restaurants and 3 coffee shops/cafés.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a coffee/tea maker, and a safe. A microwave and a stovetop make in-room dining convenient. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.

Sights within a 20-minute drive of this 4-star Epping aparthotel include Progress Reserve and DFO Essendon.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$174* Per night/room 2 Nov. - 3 Nov.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Epping ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Epping

Everyone (13) Couples (7) Family (6)
5 out of 5
Very clean and well appointed

Posted by on 27 Aug. 2021

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Comment from Hotel Management

16 Sep. 2021 by GM

Dear Susan, Thank you for providing feedback about your stay at Quest Epping. I’m thrilled that you enjoyed the experience. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Brett Curran General Manager

4 out of 5
Close to the shops, house maid skipped doing her job properly

Posted by on 2 May 2021

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Comment from Hotel Management

5 May 2021 by GM

Thank you for taking the time to submit your review. I have taken note of your comment and will be addressing this with the HK department. I sincerely apologise if this caused any inconvenience. Thank you - GM Quest Epping

5 out of 5
Great location, shame there aren’t more secure parking spaces but providing a permit to park elsewhere was great. Great eating choices on the doorstep. Very quiet even though our room faced a dual lane road.

Posted by on 1 May 2021

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Comment from Hotel Management

5 May 2021 by GM

Thank you for your comments. I am pleased to hear you enjoyed your stay here at Quest Epping. We look forward to welcoming you back in the very near future. Thank you - regards GM, Quest Epping

4 out of 5
It was a little noisey outside and inside of the apartment. The fridge woke me in the middle of the night with the noise it made. But other then the noise everything else was fine.

Posted by on 21 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by GM

Dear Guest, Thank you for taking the time to offer us some feedback. I apologise for the refrigerator, I will look into this and see if there is an issue with this that may require maintenance. We look forward to welcoming you back to Quest Epping soon.

2 out of 5

Posted by on 27 Jan. 2021

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Comment from Hotel Management

9 Feb. 2021 by GM

Thank you for your review -

5 out of 5

Posted by on 17 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Reception

Thanks for the 5 star review!

5 out of 5
Close to everything, nice apartments that see clean

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Front Office Reception

Dear Nana, Thank you for taking the time to leave a review. We are pleased you enjoyed your stay with us and hope to welcome you back sometime in the future. Kind regards, Quest Epping Team

5 out of 5
The property was close to shopping and restaurants, it was very clean and amenities included were really good or gym and washing machine

Posted by on 26 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by Reception

Dear anonymous, Thank you for your kind review. We are pleased you enjoyed our location and facilities. We hope to see you again soon in the future. Kind regards, Quest Epping Team

5 out of 5
Air con and tv everything was for free to watch thats why

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by qepping

Thank you for choosing Quest Epping and sharing your review. We hope to see you again soon.

5 out of 5
Great location for food, clean and large rooms. Great amenities, fantastic for kids.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

19 Nov. 2019 by q

Dear Guest, We are delighted the whole family had a wonderful stay. Kind Regards, Quest Epping Team

Property Features

There are 5 restaurants and 3 coffee shops/cafés on site. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Quest Epping also features a fitness center, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Melbourne aparthotel is smoke free.

  • 96 guestrooms or units
  • 5 dining venues
  • 3 coffee shops
  • 300 sq ft of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Epping Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Epping offers 96 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Quest Epping has 5 restaurants on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Epping Apartment
  • Quest Epping Epping
  • Quest Epping Aparthotel
  • Quest Epping Aparthotel Epping

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.