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Empress Hotel

2.0 star property

Photo gallery for Empress Hotel

Exterior
Free WiFi, wheelchair access
Lobby
Bathroom
Free WiFi, wheelchair access

Reviews

4.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
1317 Ursulines Ave, New Orleans, LA, 70116
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Royal Street
    ‪10 min walk‬
  • Place, Mardi Gras
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Bathroom

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

New Orleans

At Empress Hotel you'll be within just a 15-minute stroll of popular places like Bourbon Street and Mississippi River. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 20-minute walk of this Mid-City District hotel include Canal Street and Frenchmen Street.

What's nearby

  • Bourbon Street - 8 min walk - 0.7 km
  • Royal Street - 10 min walk - 0.9 km
  • Mardi Gras - 13 min walk - 1.1 km
  • French Market - 15 min walk - 1.3 km
  • Jackson Square - 16 min walk - 1.4 km

Getting around

  • North Rampart at Ursulines Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • ‪Manchu Food Store - ‬8 min walk
  • ‪Rampart Treehouse - ‬8 min walk
  • ‪Lil Dizzy's Cafe - ‬6 min walk
  • ‪I-tal Garden - ‬7 min walk
  • ‪Holy Diver - ‬9 min walk

About this property

Empress Hotel

Empress Hotel offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this New Orleans hotel.

  • 36 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
Empress Hotel offers 36 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Frequently asked questions

Is parking available at Empress Hotel?

Yep, Empress Hotel has a free self car park.

Is there a free airport shuttle available at Empress Hotel?

No, Empress Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Empress Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Empress Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 9 out of 17 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

3.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

8/10 Good

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!
Stayed 2 nights in Apr 2026

2/10 Terrible

Jenelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.
Stayed 1 night in Apr 2026

8/10 Good

cameron

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2026

2/10 Terrible

Loyda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!
Stayed 2 nights in Apr 2026

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most horrible hotel experience ever. Just… don’t.
Stayed 1 night in Apr 2026

2/10 Terrible

Tapendra, Jacksonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition. I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave. I had to book another hotel last minute, which cost more, but it was a relief to get out of there. What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up. I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
Stayed 3 nights in Mar 2026

2/10 Terrible

University

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dingy and the bathroom door was rotting away. The door to the room was about as thin as cardboard. The WiFi signal was decent. I had to wait 10 minutes at the front desk before anybody even came by to check me in. I know that happened to somebody else because when I was trying to sleep in the next morning, somebody at the front desk was shouting “HELLO…?” for like 30 minutes straight. I was frequently woken up by loud conversations people were having in the front lobby because the walls and doors were so thin and the people were so loud. These loud drunken conversations continued from midnight till about 5:45 am. The only good thing about this place is that it offers a cheap stay really close to the French Quarter but unless I was dirt poor and desperate I’ll never go back here again.
Stayed 1 night in Mar 2026

8/10 Good

Rhonda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Mar 2026

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated design but very clean.
Stayed 3 nights in Mar 2026

2/10 Terrible

Tina

Stayed 3 nights in Mar 2026

4/10 Poor

Adam

Stayed 2 nights in Mar 2026

4/10 Poor

Reginald

Stayed 5 nights in Mar 2026

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness
Tv didn’t work and the sink had a major leak with a bucket underneath but it was quiet and safe for the most part. The balcony was a great relaxation spot and I was there for 2 days enjoying the city so I wasn’t too picky. Oh and 25 cent for a bucket of ice when I paid $300 to stay there was a little crazy to me but overall a nice laid back visit.
Stayed 2 nights in Feb 2026

2/10 Terrible

Caroline

Disliked: Cleanliness, amenities
The room was disgusting, my bed was in a plastic bag to cover stains ig, the floor was broken and the shower drain was clogged whit hair and other gross stuff
Stayed 2 nights in Feb 2026

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities
There was no hot water for my entire stay. They also have a guest policy where I was forced to pay additional fees anytime I had someone in my room. Worst experience I’ve had.
Stayed 2 nights in Feb 2026

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service
Room was clean and staff was wonderful.
Stayed 2 nights in Feb 2026

2/10 Terrible

Younha

Stayed 2 nights in Jan 2026