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DoubleTree by Hilton Hotel Miami Airport & Convention Center

4.0 star property
Pet-friendly hotel connected to the convention centre in Miami with free airport shuttle

Photo gallery for DoubleTree by Hilton Hotel Miami Airport & Convention Center

Ballroom
Junior Suite, 1 King Bed
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Meeting facility
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is AU$183
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
711 NW 72nd Ave, Miami, FL, 33126
  • Place, Miami Airport Convention Center
    ‪6 min walk‬
  • Place, Dolphin Mall
    ‪8 min drive‬
  • Place, University of Miami
    ‪13 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 169 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

7.6 out of 10
Good
(73 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, Multiple Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(130 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Double Large Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Large Room

  • Sleeps 4

View all photos for King Room with SofaBed

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room with SofaBed

  • Sleeps 3

View all photos for Presidential King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential King Suite

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(215 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(118 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 4

View all photos for King Suite With Separate Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

King Suite With Separate Bedroom

  • Sleeps 4

2 Double Beds Junior Suite With Sofa Bed

  • Sleeps 6

King Room-Hearing Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

1 King Bed Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed Junior Suite With 2-Person Sofabed

  • Sleeps 4

1 King Junior Suite With Whirlpool Tub

  • Sleeps 2

King Room

  • Sleeps 3

View all photos for Executive Floor Two Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Floor Two Double Room

  • Sleeps 4

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  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,795 reviews
The price is AU$173
includes taxes & fees
23 Nov - 24 Nov
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About the area

Miami

At DoubleTree by Hilton Hotel Miami Airport & Convention Center, you'll be connected to the convention centre and 7.9 km (4.9 mi) from Miracle Mile. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .DoubleShot Tapas & Burger serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and pool loungers as well as access to basketball. 172000 square feet (15979 square metres) of event facilities include 54 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Blue Lagoon hotel include Dolphin Mall and University of Miami.

What's nearby

  • Miami Airport Convention Center - 6 min walk - 0.5 km
  • Waterford at Blue Lagoon - 16 min walk - 1.4 km
  • Dolphin Mall - 8 min drive - 9.4 km
  • Miracle Mile - 10 min drive - 6.6 km
  • University of Miami - 13 min drive - 9.1 km

Getting around

  • Palmetto Station - 8 min drive
  • Hialeah Market Station - 9 min drive
  • Miami International Airport (MIA) - 9 min drive

Restaurants

  • ‪Lobby @ Double tree Hilton hotel Miami - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Ultima Parada - ‬16 min walk
  • ‪Beat Culture Brewery & Kitchen - ‬12 min walk
  • ‪Starbucks - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Miami Airport & Convention Center

Pet-friendly hotel connected to the convention centre in Miami with free airport shuttle
DoubleTree by Hilton Hotel Miami Airport & Convention Center offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 54 meeting rooms. Event space at this hotel measures 172000 square feet (15979 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Miami Airport & Convention Center. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 4-star Miami hotel is smoke free.

  • 1 building
  • 334 guestrooms or units
  • 12 levels
  • 172000 sq ft of conference space
  • 15979 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Miami Airport & Convention Center offers 334 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Sun deck
Hilton Miami Airport Blue Lagoon
  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, 3,515 reviews
The price is AU$183
includes taxes & fees
24 Nov - 25 Nov
Hilton Miami Airport Blue Lagoon

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM on request
  • Secured parking on site (USD 18 per night; includes in/out privileges)
  • Valet parking on site (USD 20 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 25 to 35 for adults and USD 20 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • DoubleShot Tapas & Burger
  • Fresh Market - Grab & Go
  • Impressions

Things to do

  • 24-hour gym
  • Basketball
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54 meeting rooms
  • Computer station
  • Conference centre (172,000 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (42 centimetre wide door)
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (46 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1984
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 to 35.00 for adults and USD 20.00 to 25.00 for children
  • Secured self-parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree by Hilton Miami Airport Convention Center
DoubleTree by Hilton Hotel Miami Airport Convention Center
DoubleTree Miami Airport
Hilton DoubleTree Miami Airport
Miami Airport DoubleTree
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree By Hilton And Miami Airport Convention Center
DoubleTree Hilton Miami Airport Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Miami Airport & Convention Center?

DoubleTree by Hilton Hotel Miami Airport & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Miami Airport & Convention Center?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Miami Airport & Convention Center on 24 Nov 2025 start from AU$182.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Miami Airport & Convention Center?

Yep, DoubleTree by Hilton Hotel Miami Airport & Convention Center has a secured self car park with in/out privileges for USD 18.00 per night. Additionally there is extended parking for USD 10 per night.

Are there any beaches close to DoubleTree by Hilton Hotel Miami Airport & Convention Center?

The closest beach to DoubleTree by Hilton Hotel Miami Airport & Convention Center is Miami Beach Beaches (18.5 km).

Does DoubleTree by Hilton Hotel Miami Airport & Convention Center have a pool?

DoubleTree by Hilton Hotel Miami Airport & Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Hotel Miami Airport & Convention Center a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Miami Airport & Convention Center.

Is DoubleTree by Hilton Hotel Miami Airport & Convention Center family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Miami Airport & Convention Center is a hit with families.

Does DoubleTree by Hilton Hotel Miami Airport & Convention Center serve breakfast?

Yep, buffet brekkie is available daily from 6:00 AM to 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Miami Airport & Convention Center?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Miami Airport & Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Hotel Miami Airport & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

DoubleTree by Hilton Hotel Miami Airport & Convention Center Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 1408 out of 3415 reviews
Rating 8 - Good. 619 out of 3415 reviews
Rating 6 - Okay. 500 out of 3415 reviews
Rating 4 - Poor. 385 out of 3415 reviews
Rating 2 - Terrible. 503 out of 3415 reviews

Reviews

8/10 Good

Suruchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay..
Stayed 1 night in Jul 2025

10/10 Excellent

Charity

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room needs some updates but was fine for my stay. Parking is $18 a day so that was a bit much for the week.
Stayed 6 nights in Jul 2025

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service
Cold shower water
Stayed 1 night in Jul 2025

10/10 Excellent

juan

Nothing
Stayed 1 night in Aug 2025

2/10 Terrible

Dominique D

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but the room was very outdated and not clean at all. Bathroom was very dirty. You could see it was previous leaks in Ceiling, the list could go on for the room. To top it off The shuttle bus left us waiting for 2 hours. Kept calling the front desk but they advised nothing much could be done on the front desk end.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurentiu, Destin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Quentin

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Liked: Room comfort
Disliked: Cleanliness

My ordeal!

Pick up from the airport to Doubletree was a nightmare especially after coming off a 9 hour flight you don’t expect to wait 1 and a half hours and when it did arrive it took off before anyone could get on. I had to take an Uber with another couple waiting for transfer bus. The room overall appearance was very good. However, although the bed was made up beautifully. It was clear when the covers were pulled off that the sheets hadn’t been changed.😩 The skirting boards were extremely dusty. And the lift going to and from my floor was noisy.(Due to age I guess). Once I was given clean sheets I had change the bed sheets myself. The bed itself is perfectly comfortable to sleep on. Food was tasty a little pricey but nonetheless good. The restaurant staff and bar staff are the warmest. They paid attention to details and went beyond the call of duty to ensure that I was happy with what I had ordered as well as making suggestions. When appropriate. Tax and service charges are added to everything!
Stayed 1 night in Jul 2025

10/10 Excellent

Theolia

Travelled with group
Liked: Cleanliness, staff & service, amenities
great stay at this hotel
Stayed 1 night in Jul 2025

4/10 Poor

Shantae

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel smells on several floors. Carpet needs replacing and hotel needs to be upgraded the furniture is old. Total make over is needed. I had to change rooms several times before I was comfortable enough to stay there, because I paid in advance and could not receive a refund.
Stayed 1 night in Jul 2025

6/10 Okay

Sonny

Nice hotel but poorly maintained. Needs new flooring.
Stayed 1 night in Jul 2025

10/10 Excellent

Alecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. There is a $18 per day fee for self parking and $20 for valet. I would have given all 5 stars but there was no microwave in the room. After calling downstairs for one we were told someone would bring one. After an hour wait no one came. We were told we could go downstairs and warm up the food if we were in a rush after calling back. Overall, I would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle took really long. I tried calling the hotel after an hour but there was no answer.
Stayed 1 night in Jul 2025

10/10 Excellent

Oveta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will still again

Amazing staff. Beautiful hotel. Great food. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Malini

Stayed 1 night in Jul 2025

8/10 Good

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived after 10 pm . No restaurant open . Walked to the store and returned. Surprise !! No mini refrigerator in the room.I have stayed many times with zero problems! Please fix it !
Stayed 1 night in Jul 2025

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was very easy. Parking was still close to the door, even though it was on the side. Pool and hot tub were clean and good. Room service was friendly and very good. They even folded one of my shirts i left on the bed. They (the whole staff) were great
Stayed 4 nights in Jul 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Was expecting better
Stayed 2 nights in Jul 2025

4/10 Poor

Lydia, West Palm Beach

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed at this hotel over the weekend and, unfortunately, had a disappointing experience. While the room itself was clean, the overall appearance of the hotel is very outdated and in need of serious upgrades. The air conditioning was extremely poor — there were only two small vents high on the wall, both facing the sun-exposed side of the building. As a result, the room stayed uncomfortably warm throughout the day. The sliding door to the balcony was rusted and nearly impossible to open. The TV in the room didn’t work at all, and to make matters worse, the room phone was also nonfunctional, making it difficult to report the issue. Around midnight, we were disturbed by children loudly running up and down the hallway, which made it even harder to rest. It’s a shame, because the hotel is in an excellent location, but the outdated facilities and lack of maintenance really take away from the experience. I hope management considers investing in much-needed improvements, especially the AC system and basic amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

allan, elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shivana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025