Lake Buena Vista Resort Village & Spa

4.0 star property
Condo resort connected to a shopping centre in Orlando with 3 restaurants

Photo gallery for Lake Buena Vista Resort Village & Spa

2 outdoor pools, a heated pool, open 8:00 AM to 10:00 PM, pool umbrellas
Interior entrance
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Café
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Kitchen
  • Bar
  • Parking included
The current price is AU$291
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
8113 Resort Village Drive, Orlando, FL, 32821
  • Place, Disney Springs™
    ‪4 min drive‬
  • Place, Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Place, Epcot®
    ‪9 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 116 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 100 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Family Suite, 3 Bedrooms, 3 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 133 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

Family Suite, 4 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 167 sq m
  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds, 4 Double Beds and 1 Queen Sofa Bed

Deluxe Suite, 4 Bedrooms, Balcony

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 202 sq m
  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds, 4 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Family Suite, 3 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 116 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

You may also like

About the area

Orlando

At Lake Buena Vista Resort Village & Spa, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Lake Buena Vista Factory Stores. Highlights at this condo resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each condo features a washer/dryer, free WiFi and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a jetted bath and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A living room, a dining area and a separate bath and shower are also available. .A relaxing visit to Reflections Spa & Salon can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Frankie Farrells IrishPub, serves Irish cuisine and is open for breakfast, lunch and dinner. LBV Village Bar & Grill is the condo resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 3 hot tubs, 24-hour gym and steam room plus access to a playground. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 4-property class Orlando condo resort include Orlando Vineland Premium Outlets and Disney Springs™.

What's nearby

  • Lake Buena Vista Factory Stores - 5 min walk - 0.4 km
  • Disney Springs™ - 4 min drive - 4.7 km
  • Orlando Vineland Premium Outlets - 4 min drive - 5.4 km
  • SeaWorld® Orlando - 9 min drive - 10.8 km
  • Epcot® - 9 min drive - 8.6 km

Getting around

  • Tupperware Station - 17 min drive
  • Kissimmee Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪RaceTrac - ‬8 min walk
  • ‪First Watch - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Wendy's - ‬12 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Lake Buena Vista Resort Village & Spa

Condo resort connected to a shopping centre in Orlando with 3 restaurants
Lake Buena Vista Resort Village & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 3 hot tubs along with a waterslide and a steam room. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a 24-hour fitness centre, and spa services are also featured at Lake Buena Vista Resort Village & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Orlando condo resort.

  • 475 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Lake Buena Vista Resort Village & Spa offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Reflections Spa & Salon has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 3 hot tubs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Car recommended
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free cot
  • Highchair
  • Playground
  • Pool gate

Restaurants on site

  • Frankie Farrells IrishPub
  • LBV Village Bar & Grill
  • Pizza Hut Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Heated pool
  • Shopping centre
  • Waterslide
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 475 units
  • 5 buildings
  • Banquet hall
  • Electric car charging station
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Daily housekeeping is not available at this property.

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Resort Village staySky Hotel Resort
Lake Village staySky
Buena Vista Village & Orlando
Lake Buena Vista Resort Village & Spa Orlando
Lake Buena Vista Resort Village & Spa Condominium resort
Lake Buena Vista Resort Village Spa a staySky Hotel/Resort
Lake Buena Vista Resort Village & Spa Condominium resort Orlando

Frequently asked questions

What is the cancellation policy at Lake Buena Vista Resort Village & Spa?

Lake Buena Vista Resort Village & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Buena Vista Resort Village & Spa?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Lake Buena Vista Resort Village & Spa on 12 Nov 2025 start from AU$290.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Buena Vista Resort Village & Spa?

Yep, Lake Buena Vista Resort Village & Spa has a free self car park.

Is there a spa on site at Lake Buena Vista Resort Village & Spa?

Yep, Reflections Spa & Salon is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Lake Buena Vista Resort Village & Spa have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Lake Buena Vista Resort Village & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lake Buena Vista Resort Village & Spa?

This property features 2 outdoor pools, as well as a jetted bath and pillowtop beds.

What makes Lake Buena Vista Resort Village & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lake Buena Vista Resort Village & Spa.

Is Lake Buena Vista Resort Village & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Lake Buena Vista Resort Village & Spa is a hit with families.

Are there hot tubs in the rooms at Lake Buena Vista Resort Village & Spa?

No, but there are Jetted bath in the guestrooms.

Does Lake Buena Vista Resort Village & Spa serve breakfast?

Sure does, full brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lake Buena Vista Resort Village & Spa?

No, Lake Buena Vista Resort Village & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Buena Vista Resort Village & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Buena Vista Resort Village & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Buena Vista Resort Village & Spa?

No, pets are not allowed.

Lake Buena Vista Resort Village & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4492 out of 9251 reviews
Rating 8 - Good. 2637 out of 9251 reviews
Rating 6 - Okay. 1203 out of 9251 reviews
Rating 4 - Poor. 549 out of 9251 reviews
Rating 2 - Terrible. 370 out of 9251 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

joao henrique

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

aviran

Travelled with family and small children
The workers are very rude,they didn’t want to help us when we asked them to do something very easy. They told us that we need to wash our towel. No room service at all. The key for the room sometimes works sometimes doesn’t work.
Stayed 3 nights in Jul 2025

6/10 Okay

christa

kept locking us out
Stayed 6 nights in Jul 2025

10/10 Excellent

Melvin

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tiffini

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia, San Diego

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean no roaches just needed another couch was a little run down
Stayed 7 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Firstly, we were sent to another building (conference center building) than the one we booked. We spent approximately one hour back and forth to get our key card to work. No handicap parking available. There is a Pizza hut under the building. Bed was comfortable but floor is not so clean. Dishes still have left over food on them. Room fans are very dirty with dust (afraid to turn it on because of my daughter asthma). Room is very nice and spacious.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

MARCELLO CALVO DE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious bedrooms
Stayed 2 nights in Jul 2025

8/10 Good

Shameka

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Jeannie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Convenient location to theme parks.
Stayed 2 nights in May 2025

6/10 Okay

Kari

Travelled with family and small children
It wasn’t horrible but would prefer a more updated place.
Stayed 4 nights in Jul 2025

10/10 Excellent

Edgar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was my family’s first vacation an i gave to say i loved this place i will be staying here every vacation to orlando
Stayed 3 nights in Jul 2025

10/10 Excellent

Nycara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and family friendly only con was our room wasn't ready upon arrival took almost 2 hours after check in time to get access to our room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a very good experience. I would stay here again in the future
Stayed 4 nights in Jul 2025

8/10 Good

Frances

Liked: Cleanliness, property conditions & facilities
It was nice! Kiddos loved the pool.
Stayed 3 nights in Jul 2025

4/10 Poor

Jemina

Travelled with family
Stayed 5 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked how nice the condo was, only thing I would have changed was our view. We didn’t have the best view unless you like looking at the parking lot. 😂 last time we had the most beautiful view of the pool. It was a quick trip so it was okay this time around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenderrious

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice property and amazing location
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
BEWARE THIS IS A TIME SHARE TRAP. We booked and paid for a 3 bedroon 2 bath suite on Expedia. After checking in we were told that we had to go see the man at the desk across from the check in counter. He stated that we had to attend a 90 minute presentation during our stay. I told him that I wasn't interested in attending the presentation, and he told me that I did not have a choice that I had to attend since I was staying at there property. We had traveled all day and I was tired and just wanted to rest. I was afraid I would not be able to find another place to stay on such short notice, so I agreed to go. He then informed me that he needed my credit card. I asked him why he needed my credit card, and he told me a hold a hold would be place on it and that the hold would be released once I attended the presentation😡. We did go to the presentation and I did NOT buy anything. They did give us a $125 on a prepaid credit card, which I still havent used, so Im not sure if it will even work. Regardless, my time while I'm on vacation is more valuable to me than a $125. Our suit left a lot to be desired. The springs in the couch would stick you everytime you sat down. The pillows were old and flat. Our backs hurt every morning after sleeping on the old mattresses, and the sheets on the beds did not fit properly so they were constantly popping off the mattresses. The TV in the master bathroom had to be reprogramed everytime it was turned on. I will never go back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wallezka

Travelled with family
Liked: Cleanliness, room comfort
Amazing will stay again
Stayed 2 nights in Jul 2025

4/10 Poor

ATUL

Travelled with family
Disliked: Cleanliness, room comfort

Renovation needed

beds are dirty and broken ,couch is very dirty and old ,beddings are not comfortable may be very old now need renovation big time i stay they before also on that time is good but this time not like the property .
Stayed 3 nights in Jul 2025

4/10 Poor

Tracy

Travelled with family
Disliked: Room comfort

Uncomfortable Stay

My family and I stayed at the resort for 6 days. On the second day the air conditioning went out in the entire building. Temperatures in our room reached 85 plus degrees over the last four days. We were not offered any fans or compensation for the inconvenience. We asked to move to another building but that was not an option. We went to the store and purchased fan on our own to try to cool the room down. The communication from the management was constantly "it should be working by the end of the day." On the fifth day we were told it was working, but our room only cooled down to 83 degrees. Hotel is good, but this experience was horrible.
Stayed 5 nights in Jul 2025

10/10 Excellent

DEBORAH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean close to theme parks nice pools and convenient store open late
Stayed 7 nights in Jul 2025