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DoubleTree by Hilton at the Entrance to Universal Orlando

4.0 star property
Family-friendly hotel with 2 restaurants, near Universal CityWalk

Photo gallery for DoubleTree by Hilton at the Entrance to Universal Orlando

Courtyard
Creator video - submitted by lana__creator
In-room safe, desk, laptop workspace, iron/ironing board
Room (Parlor) | Living area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$156
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
5780 Major Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪3 min walk‬
  • Place, Orlando International Premium Outlets
    ‪9 min walk‬
  • Place, Universal Studios Florida
    ‪15 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

View all photos for Corner King Room

In-room safe, desk, laptop workspace, iron/ironing board

Corner King Room

  • Sleeps 3

View all photos for Corner Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Corner Two Queen Room

  • Sleeps 5

View all photos for Universal View King Room

In-room safe, desk, laptop workspace, iron/ironing board

Universal View King Room

  • Sleeps 2

View all photos for Universal View Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Universal View Two Queen Room

  • Sleeps 4

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(713 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Universal View)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Universal View)

8.6 out of 10
Excellent
(177 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Room (Parlor) | Living area

Room (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Fitness)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Fitness)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Mobility Accessible Room with Roll-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

King Mobility Accessible Room with Roll-in Shower

  • Sleeps 2

View all photos for Queen Mobility Accessible Room with Roll-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 2

View all photos for Two Queen Mobility Accessible Room with Roll-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 4

View all photos for Two Queen Mobility/Hearing Accessible Room with Roll-in Shower

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 4

View all photos for Parlor Room

Living area

Parlor Room

  • Sleeps 1

View all photos for Palor Attached to a Sleeping Room

Living area

Palor Attached to a Sleeping Room

  • Sleeps 1

View all photos for Fitness King Room

In-room safe, desk, laptop workspace, iron/ironing board

Fitness King Room

  • Sleeps 2

View all photos for Fitness Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Fitness Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(115 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Room

  • Sleeps 4

View all photos for King Bed Room

Free toiletries, hair dryer, towels, soap

King Bed Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Room

  • Sleeps 2

View all photos for Queen Mobility/Hearing Accessible Room with Roll-in Shower

Bathroom

Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible-two Queens With Tub

  • Sleeps 4

View all photos for Mobility Accessible-Two Queens with Tub

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

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About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton at the Entrance to Universal Orlando. Within just a 15-minute stroll, you'll find Universal CityWalk and Orlando International Premium Outlets. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, American Grill, is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and kids' swimming pool. Business travelers can take advantage of 33 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Florida Center hotel include Universal Studios Florida and Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 9 min walk - 0.8 km
  • Universal CityWalk - 12 min walk - 1.0 km
  • Universal Studios Florida - 15 min walk - 1.3 km
  • Universal’s Islands of Adventure - 18 min walk - 1.5 km

Getting around

  • Orlando Station - 17 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Miller's Ale House - ‬4 min walk
  • ‪Tabla Indian Chinese Thai - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Wendy's - ‬9 min walk

About this property

DoubleTree by Hilton at the Entrance to Universal Orlando

Family-friendly hotel with 2 restaurants, near Universal CityWalk
DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 33 meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 742 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1974
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 accommodations with laptop-compatible safes and a safe. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 33 per night; includes in/out privileges)
  • Secured valet parking on site (USD 41 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16.99 to 29.99 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Gelato Ice Cream Shop
  • Pizza, Burgers, and More
  • Sunshine Cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 33 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 60 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 to 29.99 per person
  • Self-parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 41.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Entrance
DoubleTree Hilton Entrance Hotel
DoubleTree Hilton Entrance Hotel Orlando Universal
DoubleTree Hilton Entrance Universal Orlando
DoubleTree Hilton Orlando Universal
DoubleTree Orlando Universal
DoubleTree Orlando Universal Entrance
Hilton DoubleTree Orlando Universal
Hilton Entrance
Doubletree Orlando
Doubletree Universal
Orlando Doubletree
DoubleTree Hilton Entrance Universal Orlando Hotel
DoubleTree Hilton Entrance Universal Hotel
DoubleTree Hilton Entrance Universal
DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton at the Entrance to Universal Orlando?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton at the Entrance to Universal Orlando on 23 Feb 2026 start from AU$155.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, DoubleTree by Hilton at the Entrance to Universal Orlando has a self car park with in/out privileges for USD 33.00 per night. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton at the Entrance to Universal Orlando?

The closest beach to DoubleTree by Hilton at the Entrance to Universal Orlando is Beachcomber Beach (15 km).

Does DoubleTree by Hilton at the Entrance to Universal Orlando have a pool?

Yep, and guests love it! DoubleTree by Hilton at the Entrance to Universal Orlando has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7 AM to 11 PM.

What luxury perks are available at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando features an outdoor pool, 1 hot tub and 2 restaurants.

Is DoubleTree by Hilton at the Entrance to Universal Orlando family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that DoubleTree by Hilton at the Entrance to Universal Orlando is a hit with families.

Does DoubleTree by Hilton at the Entrance to Universal Orlando serve breakfast?

Yep, full breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton at the Entrance to Universal Orlando?

No, DoubleTree by Hilton at the Entrance to Universal Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton at the Entrance to Universal Orlando?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton at the Entrance to Universal Orlando Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3923 out of 6881 reviews
Rating 8 - Good. 1430 out of 6881 reviews
Rating 6 - Okay. 764 out of 6881 reviews
Rating 4 - Poor. 363 out of 6881 reviews
Rating 2 - Terrible. 401 out of 6881 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Americo

Stayed 2 nights in Oct 2025

10/10 Excellent

Javier Gonzalez

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, Davie

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael Tobias

Stayed 1 night in Oct 2025

6/10 Okay

Tanis

Travelled with family and small children
Disliked: Staff & service
Staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 2 nights in Oct 2025

4/10 Poor

GLAUDYMARA

Stayed 2 nights in Oct 2025

8/10 Good

april

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great job
Stayed 3 nights in Oct 2025

10/10 Excellent

Art

Travelled with family
Liked: Cleanliness, staff & service, amenities
Access
Stayed 2 nights in Oct 2025

8/10 Good

cary

Stayed 3 nights in Oct 2025

4/10 Poor

Brittany

Disliked: Staff & service
The staff is rude. My digital key wasn't working so I went to check in at the front desk. I was told I would get a text when my room was ready and they couldn't even give me a ballpark of how long it would be. They also couldn't guarantee the digital key would work so I would need to go to the front desk again. Refused to give me a reason why. So we left to go kill a few hours. Got a text 3 minutes after leaving that the room was ready. Self parking was a mess - had to wait for someone to let us into the lot. Then we had to call the help button to be let out because the keys didn't work. The technology at this hotel is terrible and the staff doesn't seem to care or have any empathy.
Stayed 1 night in Oct 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt knock before coming into the room had to pay for parking after I had to pay for a over priced room that didn't come with a free breakfest the rooms could have been more cleaner
Stayed 4 nights in Oct 2025

2/10 Terrible

Brenda

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The AC didn't work even after calling to have it repaired. Also, we stayed there because we had a convention there and we were vendors. The ceiling began leaking right above our booth and if we had moved our products would have been ruined. Non of the staff even tried to help us. We were forced to move our booth twice!! I will never stay at a Hilton again and I will make sure everyone knows what a horrible stay we had! When I asked for compensation for both the AC and the inconvenience in the vendor room and was denied. Apparently the customer doesn't come first!!
Stayed 5 nights in Oct 2025

6/10 Okay

Rekha

Travelled with group
It was okay it enough staff at the front desk.
Stayed 3 nights in Oct 2025

6/10 Okay

Michelle

Stayed 1 night in Oct 2025

8/10 Good

Vivian Teague

Stayed 3 nights in Oct 2025

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

XinYu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time go to universal studios always stay there with my family, great hotel! Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Alanah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 3 nights in Aug 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and courteous. The only issues was the room it’s self. The tvs were old and outdated. They wanted to upgrade them while we were there and slid a note under the door which felt very sketchy to us so we were unsure if it was a scam or real. They never ended up showing up when they said they were going too, no fault to the hotel or staff. Then while we were away they randomly changed the remote to the tv which would not work and we waited for over an hour for someone to come fix it and they kept telling us they would send someone up but never did eventually I had to go downstairs to sort it out. They were kind and helpful with that issue once I went downstairs. The room its self was outdated, the plug ins did not work, the tv didn’t work half the time, the shower was outdated. It felt like we were being watched the whole time. Something felt very off about the room. Other wise it was a good hotel with nice staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Stayed 6 nights in Oct 2025