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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Upscale lakefront hotel near Pointe Orlando

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
Boating
Exterior
Deluxe Villa, 1 Bedroom
Lunch and dinner served, American cuisine
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Popular LocationSeaWorld® Orlando4 min drive
  • Popular LocationThe Wheel at ICON Park™4 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Premium bedding, pillow-top beds, in-room safe, desk

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

Premium bedding, pillow-top beds, in-room safe, desk

Studio (Villa)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Ceiling fan
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Pool
Hot tub
Pet-friendly
Waterslide
3.2 out of 5, (5373)
The price is AU$209
for 1 night
includes taxes & fees
29 May - 30 May
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Lakes Resort & Spa Universal Studios Area. You'll be 4.8 km (3 mi) from Aquatica and 5 km (3.1 mi) from Universal Orlando Resort. Highlights at this hotel include 7 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Drafts Sports Bar & Grill, serves American cuisine and is open for lunch and dinner. Buccaneer Galley is the hotel's own bar, serving drinks along with light fare. Enjoy access to 7 hot tubs and 2 outdoor tennis courts along with a water park and a marina. Additionally, you'll find a gym, a lazy river and a sauna. There's also the convenience of free valet parking. .You'll be 5 km (3.1 mi) from Universal’s Volcano Bay and 4 km (2.5 mi) from The Wheel at ICON Park™ with a stay at this 4-property class Orlando hotel.

What's nearby

  • SeaWorld® Orlando - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • Pointe Orlando - 5 min drive
  • Aquatica - 6 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Dave & Buster's - 5 min drive
  • Rocks - 6 min drive
  • WonderWorks - 5 min drive
  • Drafts Sports Bar & Grill - 3 min walk
  • Miller's I-Drive Ale House - 5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Upscale lakefront hotel near Pointe Orlando
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • 7 spa tubs
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Travel cot
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

What is the cancellation policy at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 16 May 2024 start from AU$236.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, Westgate Lakes Resort & Spa Universal Studios Area has a free self car park and free valet parking.

Is there a spa on site at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, there is an onsite spa at Westgate Lakes Resort & Spa Universal Studios Area. It has 7 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Westgate Lakes Resort & Spa Universal Studios Area has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Westgate Lakes Resort & Spa Universal Studios Area have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area features 2 poolside bars, 7 outdoor pools and 7 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Westgate Lakes Resort & Spa Universal Studios Area a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Westgate Lakes Resort & Spa Universal Studios Area.

Is Westgate Lakes Resort & Spa Universal Studios Area family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Westgate Lakes Resort & Spa Universal Studios Area is a hit with families.

Is there a free airport shuttle available at Westgate Lakes Resort & Spa Universal Studios Area?

No, Westgate Lakes Resort & Spa Universal Studios Area does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1703 out of 3685 reviews" "
Rating 8 - Good. 743 out of 3685 reviews" "
Rating 6 - Okay. 520 out of 3685 reviews" "
Rating 4 - Poor. 325 out of 3685 reviews" "
Rating 2 - Terrible. 394 out of 3685 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay and friendly staff!
Stayed 5 nights in Feb 2024

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness
Loved the waterpark for the kids Housekeeping never came into my room in 4 days so we never got more towels or coffee.
Stayed 4 nights in Feb 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
The view is beautiful
Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Waited 2 hours to check in
Stayed 1 night in Feb 2024

10/10 Excellent

Oca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property right in the middle of many Orlando attractions. Rooms were clean and spacious. Loved having a Jacuzzi tub in the room.
Stayed 8 nights in Feb 2024

10/10 Excellent

Anthony Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the room i got wasn’t like the picture & the water park is not like the pictures its a kids pool only goes to 3feet. they dont have 24/7 room service like it said it would but they give u stuff so u can clean it
Stayed 3 nights in Feb 2024

8/10 Good

Gary, Olando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As they state the water park on the property cost extra. They should include in resort fees.
Stayed 1 night in Feb 2024

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unsafe place to stay. I stayed here with my family and we left after the first night. Two employees came into our room unannounced one we were undressing. He came back in right after he opened the door knowing we were naked. The next time someone came banging in and tried to break in we later found out it was a staff member off duty. They got mad when we turned them in and then they hit our car. A terrible experience. Extremely unprofessional management and staff. They seem to laugh at the matter not seem to care. A yard worker later told me that this is very common on this property. A lot of cars get hit in the staff member versus steel. The manager Faith promised us a full refund but now they won't refund us after leaving after one night. Feels like section 8 housing with hook rats invading the pools with hood rates everywhere blaring music. Unsafe to bring a child. Later found out the staff was letting their family in for free. We will be reporting them to the department of health and safety and pressing charges. Not safe and absolutely unacceptable.
Stayed 3 nights in Feb 2024

8/10 Good

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 7 pools. Kids loved going "pool Hopping". Did not like that the Waterpark was not included. We have a family of 9 and $20 per person for that tiny Waterpark isnt worth it. Had it been included with our stay ( like the other Westgates we stayed at) we would have stayed on site but with a military discount it was cheaper to go to Aquatica and they had way more slides and things for the kids to do. 3 other families also went to Aquatica and we all said the same thing that we would have stayed at the westgate Waterpark if it was included.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yitao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024