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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor swimming pools, near Pointe Orlando

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Creator video - submitted by lana__creator
Property entrance
Banquet hall
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
The current price is AU$202
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Wonderworks
    ‪12 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

7.6 out of 10
Good
(130 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(189 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

8.4 out of 10
Very good
(575 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

8.6 out of 10
Excellent
(113 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Lakes Resort & Spa Universal Studios Area. You'll be 5 km (3.1 mi) from Universal Orlando Resort and 5 km (3.1 mi) from Universal’s Volcano Bay. Highlights at this hotel include 7 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Drafts Sports Bar & Grill, serves American cuisine and is open for lunch and dinner. Buccaneer Galley is the hotel's own bar, serving drinks along with light fare. Enjoy access to 7 hot tubs and 2 outdoor tennis courts along with a water park and a marina. 25005 square feet (2323 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a gym, a lazy river and a sauna. There's also free valet parking, along with the convenience of a free theme park shuttle. .You'll be 4.2 km (2.6 mi) from The Orlando Eye and 4.8 km (3 mi) from Aquatica with a stay at this 4-property class Orlando hotel.

What's nearby

  • Dr. P. Phillips Hospital - 1 min walk - 0.0 km
  • Pointe Orlando - 11 min walk - 0.9 km
  • Wonderworks - 12 min walk - 1.1 km
  • Orange County Convention Center - 19 min walk - 1.6 km
  • The Orlando Eye - 2 min drive - 2.1 km

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Funny Bone Comedy Club - ‬5 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor swimming pools, near Pointe Orlando
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Guests can make use of the in-room microwaves and coffee/tea makers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 February 2026 to 11 February 2026 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

What is the cancellation policy at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 23 Feb 2026 start from AU$154.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, Westgate Lakes Resort & Spa Universal Studios Area has a free self car park and free valet parking.

Is there a spa on site at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, there is an onsite spa at Westgate Lakes Resort & Spa Universal Studios Area. It has 7 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yep, and guests love it! Westgate Lakes Resort & Spa Universal Studios Area has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Westgate Lakes Resort & Spa Universal Studios Area have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area features 2 poolside bars, 7 outdoor pools and 7 hot tubs.

Is Westgate Lakes Resort & Spa Universal Studios Area family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Westgate Lakes Resort & Spa Universal Studios Area is a hit with families.

Is there a free airport shuttle available at Westgate Lakes Resort & Spa Universal Studios Area?

No, Westgate Lakes Resort & Spa Universal Studios Area does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3149 out of 5806 reviews
Rating 8 - Good. 1185 out of 5806 reviews
Rating 6 - Okay. 719 out of 5806 reviews
Rating 4 - Poor. 347 out of 5806 reviews
Rating 2 - Terrible. 406 out of 5806 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kimberly

Stayed 4 nights in Nov 2025

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great and welcoming
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven Salvatore

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
All the about plus we loved there in resort water park and what was a big plus all the amusement parks was so close
Stayed 9 nights in Oct 2025

10/10 Excellent

Drix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort, apartment was clean and spacious. Always my go to location when in Orlando.
Stayed 4 nights in Nov 2025

8/10 Good

Richard Christopher

Business traveller
Liked: Amenities, property conditions & facilities
clean facility, including room. Elevators worked. Very organize & smooth operations. We'll integrated with community and transportation. All of my Lyft drivers knew where to take me. Supplies available in nearby market. Almost walkable to the MCCC. Staff on duty were respectful & helpful. . .
Stayed 3 nights in Nov 2025

10/10 Excellent

wes

Liked: Cleanliness, staff & service, amenities
This is a great place to stay. The beds are the most comfortable I have ever had at a hotel. The rooms are large and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2025

8/10 Good

Monasia Eboni

Stayed 2 nights in Nov 2025

6/10 Okay

Erica

Travelled with partner
Clicking in room was loud enough to wake me up 2 nights in a row. Walls and doors seemed super thin, as everything could be heard. Getting towels was like pulling teeth. Eventually someone dropped a bag of towels inside our door while i was in the shower. No time or eta. Showed up and the ac wasnt working. Construction all over the grounds made traffic annoying, backed up, and overall ridiculous. Would also like more dining options. Overall, there was plenty to do on the grounds, but a lot of small things added up. Kids running around the lobby, no parenting taking place, and no assistance by staff to find a parent. Housekeeping using the only elevator between floors 5 and 6 kept me waiting woth large suitcases for way too long despite having closets on each floor. Then stalled our elevator with us on it to continue a conversation with another worker.
Stayed 7 nights in Nov 2025

10/10 Excellent

Parker

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and resort
Stayed 2 nights in Nov 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, great amenities and staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Esther

Stayed 2 nights in Nov 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel, my spectacular room and the services in general excellent. You have many entertainment options inside the hotel for both children and adults. Super recommended!!
Stayed 1 night in Nov 2025

8/10 Good

Ameerah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is huge and the suites are nice. The area around the property is beautiful. Our whirlpool did not work properly though. If the whirlpool was in working order, this would have been a 5 star review.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

Marcia Cristina De Oliveira, WARETOWN

Travelled with family
Liked: Amenities
Rooms are run down, bathroom ugly, need better upgrades. The staff was very pleasant and the amenities are great! Elevators smell
Stayed 1 night in Nov 2025

6/10 Okay

Susan Darla

Travelled with partner
Before checking i should have asked to tour the room. Faucet wonky and loud neighbors who clearly like to drink and fight. Hotel checked the faucet , but it need a fix not quick fix. Dining is expensive but lacking taste. Westgate Las Vegas was better which is why we tried Westgate in Orlanda. Should have chosen Marriott. We didnt enjoy any resort stuff but resort fee wasnt too bad.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were great! Bowling alley, game room, fitness center, pools, mini golf, ice cream parlor! Lots to do!
Stayed 2 nights in Nov 2025

10/10 Excellent

Audrey

Stayed 4 nights in Nov 2025

10/10 Excellent

Johnny Chi Keung

Liked: Cleanliness, property conditions & facilities
Everything is good, service are excellent
Stayed 7 nights in Nov 2025

6/10 Okay

brandow

Stayed 3 nights in Nov 2025

2/10 Terrible

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was no parking. You were forced to park half a mile from my building to a parking garage. They claim to have shuttle service however it ran every 20 minutes if that. Most time had to walk half a mile there and back to my vehicle. No offers of compensation. Just empty. Apologies with no real action. Shuttle service did not increase when they were aware of the situation
Stayed 2 nights in Nov 2025

8/10 Good

Celeste

Stayed 2 nights in Nov 2025

10/10 Excellent

Roger Lee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Sheridan

Stayed 4 nights in Oct 2025