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CoCo Key Hotel and Water Resort 

3.5 star property
Family-friendly hotel with 4 restaurants and 3 outdoor pools

Photo gallery for CoCo Key Hotel and Water Resort 

Water park
Arcade
Water park
Property amenity
Exterior

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
The current price is AU$217
includes taxes & fees
2 Sept - 3 Sept

Explore the area

Map
7400 International Dr, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪20 min walk‬
  • Orange County Convention Center
    ‪3 min drive‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for King Suite

In-room safe, desk, iron/ironing board, bed sheets

King Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Standard

In-room safe, desk, iron/ironing board, bed sheets

King Standard

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Accessible

In-room safe, desk, iron/ironing board, bed sheets

King Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Beds Tower

Two Beds Tower

Two Beds Tower

7.2 out of 10
Good
(52 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Two Beds Standard

In-room safe, desk, iron/ironing board, bed sheets

Two Beds Standard

7.0 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Tower

In-room safe, desk, iron/ironing board, bed sheets

King Tower

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Pool View

In-room safe, desk, iron/ironing board, bed sheets

King Pool View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Beds Pool View

In-room safe, desk, iron/ironing board, bed sheets

Two Beds Pool View

7.4 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Beds Accessible

In-room safe, desk, iron/ironing board, bed sheets

Two Beds Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Standard

In-room safe, desk, iron/ironing board, bed sheets

Family Standard

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
HDTV
Renovated in 2021
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
  • 61 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at CoCo Key Hotel and Water Resort . You'll be 1.7 km (1.1 mi) from Universal Orlando Resort and 3.3 km (2 mi) from Orange County Convention Center. Highlights at this hotel include 4 restaurants, 3 outdoor swimming pools and a free water park. .The restaurant, Tradewinds, serves American cuisine and is open for breakfast. Paco's Pool Side Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 5000 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 11:00 AM. There's also valet parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 3.5-property class International Drive District hotel include Universal Studios Florida and Florida Mall.

What's nearby

  • CoCo Key Water Resort - 3 min walk - 0.3 km
  • Universal Orlando Resort - 20 min walk - 1.7 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • Orange County Convention Center - 3 min drive - 3.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Perkins American Food Co. - ‬7 min walk
  • ‪Rosen Inn Bar - ‬6 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk

About this property

CoCo Key Hotel and Water Resort 

Family-friendly hotel with 4 restaurants and 3 outdoor pools
CoCo Key Hotel and Water Resort  offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A children's pool, a fitness centre, and a vending machine are also featured at the family-friendly CoCo Key Hotel and Water Resort . For a fee, parking is available. A complete renovation of CoCo Key Hotel and Water Resort  was completed in December 2021.

Smoking is allowed in designated areas at this 3.5-star Orlando hotel.

  • 391 guestrooms or units
  • 5 levels
  • 8 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Coffee shop
CoCo Key Hotel and Water Resort  offers 391 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

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Exterior

Holiday Inn Resort Orlando Suites - Waterpark by IHG

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  • Hot tub
  • Pet-friendly
  • Waterslide
3.5 out of 5, Good, 3,838 reviews
The price is AU$226
includes taxes & fees
25 Aug - 26 Aug
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: USD 19.95 for adults and USD 13.95 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Calalloo Grill
  • Paco's Pool Side Bar
  • Starbucks
  • Tradewinds
  • Wet Rooster Tiki Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (132 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • 8 buildings
  • Banquet hall
  • Built in 1971
  • Designated smoking areas
  • Renovated entire property - December 2021
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 50.63 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Children's club/arcade access
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access
  • Hot tub access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 13.95 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Valet parking fee: USD 15 per night
  • Early check-in fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CoCo Key Hotel & Water Resort-Orlando
CoCo Key Hotel Resort-Orlando
CoCo Key Resort-Orlando
CoCo Key Water Hotel
CoCo Key Water Resort-Orlando
CoCo Resort-Orlando
CoCo Water Resort-Orlando
Hotel CoCo Key Resort-Orlando
Key Resort-Orlando
Water Resort-Orlando
CoCo Key Hotel Water Resort-Orlando
CoCo Key Hotel Water
CoCo Key Hotel Water Resort Orlando

Frequently asked questions

What is the cancellation policy at CoCo Key Hotel and Water Resort ?

CoCo Key Hotel and Water Resort  offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CoCo Key Hotel and Water Resort ?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at CoCo Key Hotel and Water Resort  on 2 Sept 2025 start from AU$139.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CoCo Key Hotel and Water Resort ?

Yep, CoCo Key Hotel and Water Resort  has an uncovered self car park with in/out privileges for USD 12 per night.

Does CoCo Key Hotel and Water Resort  have a pool?

Yep, and guests love it! CoCo Key Hotel and Water Resort  has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does CoCo Key Hotel and Water Resort  have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at CoCo Key Hotel and Water Resort ?

CoCo Key Hotel and Water Resort  features 2 poolside bars, 3 outdoor pools and 1 hot tub.

Is CoCo Key Hotel and Water Resort  family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that CoCo Key Hotel and Water Resort  is a hit with families.

Does CoCo Key Hotel and Water Resort  serve breakfast?

Yep, buffet brekkie is offered daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at CoCo Key Hotel and Water Resort ?

No, CoCo Key Hotel and Water Resort  does not offer an airport shuttle service.

Is there a bar or restaurant at CoCo Key Hotel and Water Resort ?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at CoCo Key Hotel and Water Resort ?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at CoCo Key Hotel and Water Resort ?

No, only service animals are allowed.

CoCo Key Hotel and Water Resort  Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1654 out of 3444 reviews
Rating 8 - Good. 693 out of 3444 reviews
Rating 6 - Okay. 501 out of 3444 reviews
Rating 4 - Poor. 277 out of 3444 reviews
Rating 2 - Terrible. 319 out of 3444 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

DSA Family

Stayed 3 nights in May 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Fast, clean and spacious
Stayed 7 nights in Apr 2025

10/10 Excellent

Bernadett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and lots of fun for the whole family
Stayed 1 night in Mar 2025

8/10 Good

Joel

nice
Stayed 1 night in Apr 2025

10/10 Excellent

adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first they didnt have the room we needed. They found one and we ended up having a good time. It is a clean ficility with friendly staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Felicia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was dirty and some of the staff did not provide customer service
Stayed 2 nights in Apr 2025

4/10 Poor

Ana, Astoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t sleep for most days, it’s very nosy you can hear everything outside. I couldn’t make my self coffee because the coffee tube was dirty and the smell was terrible ! It stank the entire room and my clothes, also the lady who check me in was a bit rude she couldn’t provide me with any receipts or explanations of fee and service. No body soap was ever replaced and everything I called the FD was busy.
Stayed 4 nights in Apr 2025

8/10 Good

Melody

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We loved the water park and pools! The hotel room was outdated and was not as nice as the photos looked when we booked.
Stayed 2 nights in Apr 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kinda disappointing…

Family of 5, 2 Adults, 2 adult sized teens and an 10 year old. Our plane was delayed 2 hours and so we got to the hotel at 2:00am. They didn’t have our room for 5 ( fold out couch), even though I had called twice that day to tell them we would be checking in late. I had already paid for the room, and the front desk didn’t offer anything helpful, just we can’t guarantee rooms after midnight. 2 queen beds weren’t going to cut it. I asked for another room ($99) that he said I would have to talk to the manager about in the morning about compensation. Not what you want to hear at 2:00 am . Hotels.com stepped up and was very helpful with that and it was taken care of. Thank you! Also, we left the theme park 3 hours early one day to go back to enjoy the water park just to come find they had closed the big slide (the part my teens/kids wanted to do) so that was disappointing. The paper said open until 8:00, and the part for toddlers was open, but we would have stayed at the park longer if we had known the outdoor portion was closed. It wasn’t because of weather, and there were a lot of people around, so it was disappointing.
Stayed 5 nights in Apr 2025

6/10 Okay

Jasmine

Travelled with family
Liked: Cleanliness

Poor maintenence requested

When I arrived after 4 p.m . My room wasn't ready and I had to wait other 1 hours for my room. Then my riom door didnt close completely itself. After returning from a day out. My room has been serviced but the door was open. I reported the concern to the front office. She say maintenence was contacted, but no one every came to fix the door.
Stayed 3 nights in Apr 2025

8/10 Good

adrian c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jody

Stayed 3 nights in Apr 2025

8/10 Good

Darisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tameeshia, Camden

Liked: Staff & service, property conditions & facilities
‘ me & my kids had a wonderful spring break stay ♥️ everything was so decent & right in the area , only issue I had was the wifi but the staff was wonderful ( HE GOES BYE THE NAME ALEX ) he made sure he made me n my kids happy .
Stayed 4 nights in Apr 2025

6/10 Okay

jillian

Travelled with family and small children
Liked: Cleanliness, amenities
The kids love the pools especially the adult one which is heated so it’s easy to enjoy. The kids water park is freezing. The rooms need a little upgrade the rug always feels moist and humid. The hotel is in a great area around everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Allenson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had multiple rooms for our cheerleaders. Kenny the security was beyond helpful .y son loat his phone and had a issue with something else and was taken care of amazingly. The front desk staff helped for our 3 days. We stay 4 times a yearand always great experience see you again in August.
Reason to come
She is the absolute best
Room for everyone
World cheerleaders
Stayed 2 nights in Apr 2025

6/10 Okay

Natalie

Disliked: Property conditions & facilities
Outdated furniture. The rooms need an update .
Stayed 3 nights in Apr 2025

2/10 Terrible

Aswana

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 3 nights in Apr 2025

10/10 Excellent

Rolando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilis

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing team is very polite and friendly

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Coco Key twice now and we absolutely love this resort! The staff is always super friendly and the location is perfect. It also has a great shuttle to Universal - it is the first pickup so you always get a seat! My daughter enjoyed the water park and we had so much fun at the Mardi Gras party they had last time we went!
Stayed 5 nights in Mar 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Zinalva, Milford

Disliked: Cleanliness, staff & service
The service’s room wasn’t good!
Stayed 5 nights in Apr 2025

8/10 Good

Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness is important to me so I found the fitness room lacking. It had no tv (for distraction), the sanitizing wipes were always empty, and there was no water provided. It would be nice to have more than one treadmill as it was the most popular machine and usually occupied. Everything else was great. I would have a policy that the lounge chairs cannot be 'saved'. Unless you got up at 5 am.You couldn't get a chair at the front pool. More often than not no one was sitting there; just their towel. This was the rule at the resort my son stayed at.
Stayed 5 nights in Apr 2025