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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with fitness centre and free theme park shuttle

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Full-sized fridge, microwave, oven, stovetop
Signature Suite, 2 Bedrooms | Private kitchen
American cuisine, pool views
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪16 min walk‬
  • Place, Universal’s Volcano Bay
    ‪1 min drive‬
  • Place, Universal Studios Florida
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(101 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Palace Hotel / Universal / I-Drive. Within a 20-minute stroll, you'll find popular places like Universal Orlando Resort and CoCo Key Water Resort. Highlights at this resort include a restaurant, an outdoor swimming pool and in-room kitchens. .The delicatessen, Drafts Sports Bar & Grill, serves American cuisine. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool as well as access to basketball and volleyball. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Within a 30-minute walk of this 4-property class International Drive District resort, attractions include The Orlando Eye and Universal CityWalk.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye - 2 min drive - 2.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Sushiology - ‬13 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with fitness centre and free theme park shuttle
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

What is the cancellation policy at Westgate Palace Hotel / Universal / I-Drive?

Westgate Palace Hotel / Universal / I-Drive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Westgate Palace Hotel / Universal / I-Drive?

Yep, Westgate Palace Hotel / Universal / I-Drive has a free self car park.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Westgate Palace Hotel / Universal / I-Drive have a waterslide?

No, there is no waterslide at Westgate Palace Hotel / Universal / I-Drive, but CoCo Key Water Resort is a short 11-minute walk away.

Is Westgate Palace Hotel / Universal / I-Drive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Westgate Palace Hotel / Universal / I-Drive is a hit with families.

Does Westgate Palace Hotel / Universal / I-Drive serve breakfast?

Yep, continental brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Westgate Palace Hotel / Universal / I-Drive?

No, Westgate Palace Hotel / Universal / I-Drive does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Palace Hotel / Universal / I-Drive?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Palace Hotel / Universal / I-Drive?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1021 reviews
Rating 8 - Good. 210 out of 1021 reviews
Rating 6 - Okay. 85 out of 1021 reviews
Rating 4 - Poor. 28 out of 1021 reviews
Rating 2 - Terrible. 45 out of 1021 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

STYLING

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Unpleased stay

I did not have a good experience. First of all, my room 1412 was provided to me but WESTGATE assigned the room to another guest which had keys & entered my room which deactivated my keys. Secondly the game room too $20.00 but did not dispense my game card. The front desk states it was a 3rd party & would notify them the refund my $22.00 but i did not receive a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maquel L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just fantastic
Stayed 5 nights in Jun 2025

6/10 Okay

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets they had in the closet had blood stains on them, but other than that, the rooms were excellent customer service was excellent housekeeping. Just need to make sure the sheets are clean before bringing them to the room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Helen Lissette Jimenez

Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Westgate Palace Stay

Not sure if the room came with room service or not...never seen anyone for fresh towels or amenities...other than that my family stay was outstanding great location to everything. The frontdesk staff was very friendly and helpful. This is a gated hotel which was great for safety. I would definitely recommend to others.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan Keith Fix Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rate the property a 9.8 out of 10. Pictures do not do it justice as it is an incredible property in a great location. Better than I ever expected it to be. I just wish they had onsite food available up until 11pm.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jenna

Stayed 3 nights in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay for volleyball tournament. Lots of walkable delicious places to eat. Hotel was as clean as can be and all staff were super friendly. Two bedroom/two bath at a great price - plenty of room for a group size of four.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yulan

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 5 nights in Jun 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Shady, North York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place! Everything was so clean. They were so quick to respond to your needs. Pool is great and it’s close to so many shops and restaurants! Also loved that there was safety with the gated entry!
Stayed 4 nights in Jun 2025

8/10 Good

Hector

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Marissa

Stayed 5 nights in Jun 2025

10/10 Excellent

Bridget

Stayed 2 nights in Jun 2025

10/10 Excellent

Nilda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and an absolute great location!! Would highly recommend!!
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, staff & service
The room is very small. The kitchen is very inconveniently situated and should not be classified as a “full kitchen.” There are two small cupboards for all kitchen items. We had to use the tv hutch for additional storage of kitchen items. The beds are so small and in very poor condition. The restaurant on site had limited hours. Surrounding area very sketchy and rundown.
Stayed 6 nights in Jun 2025

8/10 Good

Kurt

Stayed 5 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jun 2025

8/10 Good

MARIO

Stayed 4 nights in Jun 2025

10/10 Excellent

juliana, Bronx

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was family friendly
Stayed 2 nights in Jun 2025

8/10 Good

Mikki D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained except the elevators were older and not all of them operational.
Stayed 3 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Paul

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and modern

Very modern and updated rooms comfortable great place to stay on international Drive
Stayed 3 nights in Jun 2025