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Seminole Hard Rock Hotel and Casino

4.5 star property
Luxury hotel with 5 restaurants, in the vicinity of Hollywood Beach

Photo gallery for Seminole Hard Rock Hotel and Casino

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
3 bars/lounges
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
5 restaurants, lunch, dinner, brunch served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$761
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
1 Seminole Way, Hollywood, FL, 33314
  • Place, Seminole Hard Rock Casino Hollywood
    ‪1 min walk‬
  • Place, Seminole Classic Casino Hollywood
    ‪14 min walk‬
  • Place, Seminole Okalee Indian Village and Museum
    ‪14 min walk‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(99 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(105 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

9.8 out of 10
Exceptional
(37 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Balcony

Junior Suite with Balcony

Junior Suite with Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe 2 Queen Beds Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe 2 Queen Beds Pool View

  • Sleeps 4

View all photos for Luxury King Suite Non smoking

Premium bedding, pillow-top beds, in-room safe, desk

Luxury King Suite Non smoking

  • Sleeps 2

View all photos for Junior Suite With Balcony Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite With Balcony Non Smoking

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Deluxe two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe two Queen Room

  • Sleeps 4

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About the area

Hollywood

A luxury stay in Hollywood awaits you at Seminole Hard Rock Hotel and Casino. You'll be 13.1 km (8.1 mi) from Hollywood Beach and 13.4 km (8.3 mi) from Broward Center for the Performing Arts. Highlights at this family-friendly hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Rock Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The fine-dining restaurant, Kuro, is open for brunch and dinner. With 3 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the nightclub, gym, Turkish bath/hammam and waterslide. 120000 square feet (11148 square metres) of event facilities include 32 meeting rooms and a conference centre, and other business amenities include limo/town car service. Plus you'll find a casino, free Wi-Fi in public areas and in-room fitness. Cooked-to-order breakfast is available daily between 5:00 AM and 11:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Hollywood hotel include Port Everglades and Hard Rock Stadium.

What's nearby

  • Seminole Hard Rock Casino Hollywood - 1 min walk - 0.0 km
  • Seminole Classic Casino Hollywood - 14 min walk - 1.2 km
  • Seminole Okalee Indian Village and Museum - 14 min walk - 1.2 km
  • John Williams Park - 3 min drive - 3.1 km
  • Ramgoh Marina - 3 min drive - 1.7 km

Getting around

  • Hollywood Station - 10 min drive
  • Hollywood International Airport (FLL) - 22 min drive

Restaurants

  • ‪Casino Center Bar - ‬4 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Kuro - ‬4 min walk

About this property

Seminole Hard Rock Hotel and Casino

Luxury hotel with 5 restaurants, in the vicinity of Hollywood Beach
Seminole Hard Rock Hotel and Casino offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

32 meeting rooms and limo/town car service are available. Event space at this hotel measures 120000 square feet (11148 square metres) and includes a conference centre. A casino, a nightclub, and spa services are also featured at the luxury Seminole Hard Rock Hotel and Casino. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hollywood hotel.

  • 481 guestrooms or units
  • 12 levels
  • 3 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 120000 sq ft of conference space
  • 11148 sq. m of conference space
  • Built in 2004
  • Casino
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
Seminole Hard Rock Hotel and Casino offers 481 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Hollywood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Rock Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

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  • Spa
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4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$907
includes taxes & fees
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The Guitar Hotel at Seminole Hard Rock

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 11:30 AM for a fee: USD 8 to 34 for adults and USD 8 to 34 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Abiaka
  • Cipresso
  • Council Oak Steak
  • Hard Rock Cafe
  • Kuro

Things to do

  • 100 gaming tables
  • 2,000 slot machines
  • 3 outdoor pools
  • Casino (140,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Nightclub
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room babysitting
  • Lifeguards on site
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 32 meeting rooms
  • Computer station
  • Conference centre (120,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per night
  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 34 for adults and USD 8 to 34 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Casino Seminole
Seminole Hard Rock
Seminole Hard Rock Hollywood
Seminole Hard Rock Hotel & Casino
Seminole Hard Rock Hotel & Casino Hollywood
Seminole Hard Rock Hotel Casino Hollywood
Seminole Hard Rock Casino Hollywood
Seminole Hard Rock Hotel Casino
Seminole Hard Rock Casino

Frequently asked questions

What is the cancellation policy at Seminole Hard Rock Hotel and Casino?

Seminole Hard Rock Hotel and Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seminole Hard Rock Hotel and Casino?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Seminole Hard Rock Hotel and Casino on 23 Feb 2026 start from AU$696.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Seminole Hard Rock Hotel and Casino?

Yep, Seminole Hard Rock Hotel and Casino has a free self car park. Additionally, there is valet parking with in/out privileges for USD 35 per night.

Are there any beaches close to Seminole Hard Rock Hotel and Casino?

The closest beach to Seminole Hard Rock Hotel and Casino is Hollywood Beach (10 km).

Is there a spa on site at Seminole Hard Rock Hotel and Casino?

Yep, Rock Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Seminole Hard Rock Hotel and Casino have a pool?

Yep, and guests love it! Seminole Hard Rock Hotel and Casino has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Seminole Hard Rock Hotel and Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Seminole Hard Rock Hotel and Casino?

Seminole Hard Rock Hotel and Casino features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Seminole Hard Rock Hotel and Casino a romantic place to stay?

Couples spa treatments and pool-view dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Seminole Hard Rock Hotel and Casino.

Is Seminole Hard Rock Hotel and Casino family-friendly?

You bet! With amenities such as 3 outdoor pools and a waterslide, as well as childcare services in the guestrooms, it's no surprise that Seminole Hard Rock Hotel and Casino is a hit with families.

Does Seminole Hard Rock Hotel and Casino serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 5:00 AM and 11:30 AM.

Is there a free airport shuttle available at Seminole Hard Rock Hotel and Casino?

No, Seminole Hard Rock Hotel and Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Seminole Hard Rock Hotel and Casino?

Yep, you can grab a meal at Seminole Hard Rock Hotel and Casino's onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Seminole Hard Rock Hotel and Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Seminole Hard Rock Hotel and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 793 out of 1328 reviews
Rating 8 - Good. 197 out of 1328 reviews
Rating 6 - Okay. 131 out of 1328 reviews
Rating 4 - Poor. 75 out of 1328 reviews
Rating 2 - Terrible. 132 out of 1328 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Faridun

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Oct 2025

10/10 Excellent

JEANNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants! Clean rooms! Curteous staff! Great pools & amenities!
Birthday celebration 🎉🎊😎
Stayed 2 nights in Oct 2025

10/10 Excellent

karen, boynton beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

6/10 Okay

Kenneth

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
We stayed in this hotel due to John Legend's concert and the fact the property was pet friendly. One thing I didn't like was that the rooms were not very well cleaned. Specially the bathrooms, when we arrived the bathroom floor was dirty and next morning we informed the cleaning staff so they could cleaned it while we were out of the room and they never went to clean it. For this reason I give the overall experience 3 stars. Other than that, we liked that there was plenty of food options. I wish the healthy food place was opened extended hours, but that wasn't the case. I give it 3 stars, it is convenient and has plenty of restaurants, stores,and nice pools.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rick

Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fabulous we loved our 24 hours there! Staff were so helpful from the minute we arrived! Fabulous room and every element we experienced was perfect
Stayed 1 night in Oct 2025

2/10 Terrible

sarah

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway walking to the room absolutely stinks of animal urine, to the point it takes your breath away. The doors are all scratched and the hotel is outdated. The rooms are not welcoming with a small bathroom and old fashioned designed room divider. The rooms do not feel clean and filthy windows. I do not recommend this hotel.
Stayed 3 nights in Oct 2025

4/10 Poor

craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our AC was not working, they did fix it within a few hours. The entire common area reeks of cigarettes and cigars. It is a casino hotel. The food options were limited and the food court wasn't great. The people that worked at the actual hotel were great and the concert venue is great.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and attentive to hear our requests, inquiry or just answering our questions.
Nice clean room, great housekeeping staff
Pool area clean and great up-keeping. Thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Amenities
Liked it
Stayed 1 night in Oct 2025

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, property conditions & facilities
The parking area was great. The room was very clean and the bed was super comfortable.The staff was lovely and of course I totally enjoyed the casino.
Stayed 1 night in Oct 2025

6/10 Okay

Katrina

Stayed 1 night in Oct 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time!
Stayed 3 nights in Oct 2025

4/10 Poor

April

Stayed 2 nights in Oct 2025

2/10 Terrible

Hollin

Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Stayed 1 night in Oct 2025

10/10 Excellent

Shaundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing!! I really enjoyed the spa and the hotel staff was very friendly helpful and courteous!!
Stayed 2 nights in Oct 2025

6/10 Okay

Tam

Disliked: Property conditions & facilities
This was my first time staying at the hard rock hotel. When we first checked in the lady gave us our hotel cards and gave us vague instructions on how to get to the room. We had to ask someone else where to go. Upon entering the room, the room smelled like cigarettes and the dresser was badly chipped. When you take a shower, the drain doesn’t work properly so water was just rising up my legs as I was taking a shower. The towel rack fell off when just trying to dry my hands. Finally, we could hear the hotel guests in the room next door at 6 am.
Stayed 1 night in Oct 2025