Sheraton Orlando Lake Buena Vista Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and 2 hot tubs

Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Creator video
Exterior
Front of property – evening/night
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Gym
The current price is AU$183
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

Room, 2 Queen Beds

7.6 out of 10
Good
(87 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(43 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Executive Suite, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Sheraton Orlando Lake Buena Vista Resort. You'll be 2.8 km (1.7 mi) from Disney Springs™ and 3.2 km (2 mi) from Orlando Vineland Premium Outlets. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Zest, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, kids' swimming pool, waterslide and pool cabanas. Other amenities include a conference centre, a 24-hour business centre and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 15-minute drive of this Orlando hotel include Orange County Convention Center and Disney's Hollywood Studios®.

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive - 2.7 km
  • Mary Queen of the Universe Shrine - 3 min drive - 2.4 km
  • Disney Springs™ - 3 min drive - 2.4 km
  • Walt Disney World® Resort - 4 min drive - 2.7 km
  • Disney's Lake Buena Vista Golf Course - 4 min drive - 3.0 km

Getting around

  • Orlando Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪Wawa - ‬5 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Kizuna Asian Buffet & Sushi - ‬5 min walk

About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and 29 meeting rooms are available. Event space at this hotel measures 6786 square feet (630 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available.

This Orlando hotel is smoke free.

  • 486 guestrooms or units
  • 6 levels
  • 4 buildings
  • 6786 sq ft of conference space
  • 630 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Similar properties

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 14 October 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.56 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Frequently asked questions

What is the cancellation policy at Sheraton Orlando Lake Buena Vista Resort?

Sheraton Orlando Lake Buena Vista Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Orlando Lake Buena Vista Resort?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Orlando Lake Buena Vista Resort on 21 Dec 2025 start from AU$142.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Orlando Lake Buena Vista Resort?

Yep, Sheraton Orlando Lake Buena Vista Resort has a self car park with in/out privileges for USD 25.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Orlando Lake Buena Vista Resort?

The closest beach to Sheraton Orlando Lake Buena Vista Resort is Beachcomber Beach (8.2 km).

Is there a spa on site at Sheraton Orlando Lake Buena Vista Resort?

Yep, there is an onsite spa at Sheraton Orlando Lake Buena Vista Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sheraton Orlando Lake Buena Vista Resort have a pool?

Yep, and guests recommend it! Sheraton Orlando Lake Buena Vista Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Does Sheraton Orlando Lake Buena Vista Resort have a waterslide?

Yep, this property has a waterslide!

What makes Sheraton Orlando Lake Buena Vista Resort a romantic place to stay?

Couples spa treatments and poolside dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Orlando Lake Buena Vista Resort.

Is Sheraton Orlando Lake Buena Vista Resort family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Orlando Lake Buena Vista Resort is a hit with families.

Does Sheraton Orlando Lake Buena Vista Resort serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Orlando Lake Buena Vista Resort?

No, Sheraton Orlando Lake Buena Vista Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Orlando Lake Buena Vista Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Orlando Lake Buena Vista Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Orlando Lake Buena Vista Resort?

No, pets are not allowed.

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 646 out of 1413 reviews
Rating 8 - Good. 276 out of 1413 reviews
Rating 6 - Okay. 242 out of 1413 reviews
Rating 4 - Poor. 114 out of 1413 reviews
Rating 2 - Terrible. 135 out of 1413 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff are helpful and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

2/10 Terrible

Timothy

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in my stay. I stay here often, and it gets worse each time. I keep giving it “one More try”, because I had such fond memories there in the past. This stay, my shower curtain had mold on it (I have pictures), and this morning prior to my check out time, house keeping knocked as soft as a mouse AT 9:45AM (checkout is 11), and then before I could even get out of bed, came bursting in like the swat team. I felt so unwelcome at that point that I just threw clothes on and left… I planned to stay until checkout time, but I truly felt unwelcome at that point.
Stayed 2 nights in Sep 2025

10/10 Excellent

NERUR, stamford

Stayed 1 night in Sep 2025

8/10 Good

LAZARO

Stayed 2 nights in Sep 2025

8/10 Good

Christine Y

Stayed 4 nights in Aug 2025

8/10 Good

SANTIAGO

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

10/10 Excellent

jumana kh, cleveland

Stayed 1 night in Aug 2025

10/10 Excellent

Anqi

Stayed 1 night in Aug 2025

10/10 Excellent

Rell

Stayed 4 nights in Aug 2025

6/10 Okay

LUCIA MELO

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was dirty and therefore not a useable amenity. Water service interruptions should be communicated to guests in advance of stay. The grounds including the water fountain were lovely.
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 3 nights in Aug 2025

8/10 Good

pilar

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sheraton Lake Buena Vista in Orlando and, unfortunately, my experience was mixed. The Good: The best part of this hotel is definitely the staff. Everyone I interacted with was friendly, helpful, and welcoming. From the front desk to housekeeping, the team genuinely seemed to care about guest satisfaction, which I appreciated. The Not So Good: Where this property falls short is in several key areas that impacted the overall experience: Dining Options: The on-site dining was disappointing, with limited food choices and inconsistent or incorrect information about restaurant operating hours. On more than one occasion, I went to dine based on the posted or advertised hours, only to find the restaurant closed or offering a very restricted menu. Room Condition: The rooms are tired and in need of renovation. Furniture and fixtures are dated, and the overall feel is more worn than what you’d expect from a Sheraton-branded property. Cleanliness: This was the most concerning part. I encountered multiple cleanliness issues in my room—hairs in the bathroom, debris on the floor, and a general sense that the room hadn't been thoroughly cleaned before my arrival. It definitely detracted from what should have been a more relaxing stay. Final Thoughts: While the staff were great and the location is convenient for visiting Disney and other Orlando attractions, the hotel really needs improvement in terms of cleanliness, room updates, and dining service.
Stayed 15 nights in Aug 2025

10/10 Excellent

Dani, Framingham

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great experience and quality. Fishing room had issues in the air conditioning and it leaked all around the room. But they changed the room right away and took good care of us!
Stayed 4 nights in Aug 2025

10/10 Excellent

Rachel, Southfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mushtaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is under construction- we were not notified-construction Mon- Sunday !!!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Katie

Travelled with family
Liked: Staff & service, room comfort

Mediocre

It’s not a terrible place but it definitely could be updated a little. I had a higher expectation of a Sheraton. Our room A/C was very old and leaking water out. It made our room damp. There were sugar ants on the vanity. The pool was nice. The lobby was nice. They gave us 10$ a day for their store which was pretty cool and a 14$ appetizer coupon for their pool bar. I’m not sure if I would stay there again but it wasn’t the worst but could be better for sure.
Stayed 2 nights in Aug 2025

6/10 Okay

Charlene

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

A place to sleep, amenities lacking

There were things that needed repair, which it looks like they are working on floor by floor. Kitchen closed earlier than posted. All amenities were not available. Game room closed, we had to ask for an attendant for the pool. The receipts say hratuity not included in capital letters when they do in fact add in 18% auto gratuities. I guess for the price we paid, what can you expect?
Stayed 1 night in Aug 2025

10/10 Excellent

Evans

Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best birthday ever there!
Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Business traveller
Humidity and bad paint job. Good service though. Building needs renewal
Stayed 3 nights in Jul 2025