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4.0 out of 5

"Pleasant stay, property new and clean. Great location for our needs. " More

By a verified traveller on Wed 06 Mar 2019

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Hotel Description

At Poplar Sanctuary Apartments, you'll be 4.8 km (3 mi) from Deakin University and 12.7 km (7.9 mi) from Monash University. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a flat-screen TV, and a coffee/tea maker are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and luggage storage. Additionally, you'll find laundry facilities.

Attractions within a 15-minute drive of this 4-star Box Hill property include Austin Hospital and Toorak Road.

Apartment, 2 Bedrooms (2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Poplar Sanctuary Apartments ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Poplar Sanctuary Apartments

Everyone (4) Couples (1)
5 out of 5
Pleasant stay, property new and clean. Great location for our needs.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Jason

Thank you for your review.

4 out of 5

Posted by on 18 Jan. 2019

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Comment from Hotel Management

14 Feb. 2019 by Jason

Thank you.

4 out of 5
Our room had a hole in the wall from the last guests- they apologised for it and had a piece of paper taped over the hole. Room was clean although the floor needed a good sweep when we arrived. Great for a few nights for a work trip.

Posted by , from Gosford on 21 Nov. 2018

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4 out of 5

Neat and Tidy

Pros: Clean, tidy.
Cons: Pillows, check in wasn't very professional.
Great little apartment block. Room was very clean, there was secure parking on site. Had everything it said on the ad. The only things at this point were, the pillows were very flat and you only got 1 each, no spares, so I work up with a sore neck. Secondly, there is new apartments are going up over the road, so the road is a bit of a construction zone. Worth a look.

Posted by , from Gippsland, Victoria on 25 Mar. 2018

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4 out of 5
Getting to the hotel was easy and excellent instructions were sent through message for after hours checkin. Position was convenient to the Box Hill hospital and tram stops.

Posted by on 29 Jan. 2018

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Comment from Hotel Management

30 Jan. 2018 by Sephanie / Kelvin

Thank you of your comment and we are glad to host you in the future again.

3 out of 5

Close to Box Hill Hospital.

Pros: Convenient to Box Hill Hospital.
Cons: More detail to cleanliness and TV in the bedrooms would be appropriate for apartments in this price rang.
Location: There is quite a bit of new building in the area but the apartment was very quiet.
Helpful staff. Apartment needed good clean. Need TV in bed room. We needed to cut short our stay but staff were very helpfull in arranging a refund for us.

Posted by , from Bairnsdale on 5 Nov. 2017

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Comment from Hotel Management

12 Nov. 2017 by Kelvin

Thank you for the feedback Mr Tony, We will look into the matter of cleanliness as we take hygiene level seriously. We hope to have you with us again in the future

About the Poplar Sanctuary Apartments

Location 20 Poplar Street, Box Hill, VIC 3128

Property Features

As a guest of Poplar Sanctuary Apartments, you'll find laundry facilities and dry cleaning/laundry services. WiFi is free in public spaces. Free self parking is available.

  • 2 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Metro station: Box Hill Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Poplar Sanctuary Apartments offers 2 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

The front desk is open daily from 9:30 AM - 5:30 PM. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:30 AM - 5:30 PM.
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Staffed front desk


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Cleaning deposit: AUD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poplar Sanctuary Apartments Apartment Box Hill
  • Poplar Sanctuary Apartments Apartment
  • Poplar Sanctuary Apartments Box Hill
  • Poplar ctuary s Box Hill
  • Poplar Sanctuary Apartments Box Hill
  • Poplar Sanctuary Apartments Apartment
  • Poplar Sanctuary Apartments Apartment Box Hill
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.