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4.0 out of 5

"Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tow ... " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

Causeway Inn On The Mall puts you in the heart of Melbourne, steps from Bourke Street Mall and within a 15-minute stroll of Queen Victoria Market. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 82 soundproofed rooms feature cable TV, coffee/tea makers, and safes. Additionally, refrigerators, hair dryers, and phones are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a computer station, and dry cleaning/laundry services. Continental breakfast is available daily between 6:30 AM and 10:00 AM.

Places within a 30-minute walk of this 3.5-star Melbourne Central Business District hotel include Royal Exhibition Building and Melbourne Convention and Exhibition Centre.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$85* Per night/room 12 Aug. - 13 Aug.

Standard Queen Room - City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Causeway Inn On The Mall ratings based on 341 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Causeway Inn On The Mall

Everyone (236) Couples (52) Business (1) Family (41)
4 out of 5
Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tower within view from your window to ensure your were up to start the day on time. Walkability to most tourist attractions too. Clean rooms friendly staff helpful & the ability to hold luggage for a few hours after checkout time.

Posted by , from Brisbane on 2 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by The Team at Causeway Inn On The Mall

Dear Lucy, Thank so much for your amazing review and for choosing us! We are delighted to read that you totally enjoyed your stay in our property. Please note that we will share your beautiful words with the entire team and we do hope to have the pleasure of hosting you again in our property. Kindest regards, The Team at Causeway Inn On The Mall

5 out of 5
The staff were extremely friendly. The fact you have to change lift via a seating area meant that you were talking happily with strangers... very friendly place.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by The Team at Causeway Inn On The Mall

Dear Guest, We are grateful to you for taking the time to send us your review. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. Your remarks have been noted and we will take into consideration. We look forward to welcoming you back in the future. Best regards, The Team at Causeway Inn On The Mall

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by The Team at Causeway Inn On The Mall

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great position. Central to everything. Friendly staff. Clean rooms. One complaint we had was all the rooms door closers need adjusting. They all slam shut, very loudly. Recommend staying here.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by The Team at Causeway Inn On The Mall

Dear Guest, Thank you for the great rating and for your kind feedback! We appreciate the observations provided and we will gladly share with the team. All of the team look forward to seeing you again in the future. Warm regards, The Team at Causeway Inn On The Mall

4 out of 5
Central location. Good value. Good bed , clean , good shower and facilities.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by The Team at Causeway Inn On The Mall

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are glad to read that you enjoyed our convenient location, your room as well as your bathroom & facilities. Thank you once again for your preference and feedback and we are looking forward to welcome you back again in the near future. Kind Regards, The Team at Causeway Inn On The Mall

4 out of 5
Was quite ok for a 3 star. The toilet needs replacing as it was old and leaks. Apart from that it was ok. Great location and close to everything made it a great spot.

Posted by , from Brisbane on 17 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by The Team at Causeway Inn On The Mall

Dear Ian, Thank you for taking your time leaving a review for us.We are so pleased you enjoyed most aspects of your stay with us, especially regarding our central city location.We also appreciate the observations and we will gladly share with the team. We look forward to welcoming you back in the near future. Best Regards, The Team at Causeway Inn On The Mall

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by The Team at Causeway Inn On The Mall

Dear Guest, Thank you so much for your feedback. We are glad you enjoyed your stay with us! We look forward to your next visit. Best Regards, The Team at Causeway Inn On The Mall

4 out of 5
Location is the best! Friendly staff and flexible service. I love it.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by The Team at Causeway Inn On The Mall

Dear Guest, Thank you for the lovely comments, we appreciate your review! Warm Regards, The Team at Causeway Inn On The Mall

5 out of 5
The reception area smelt like a public toilet but it also opens into a lane way so, kinda expected.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by The Team at Causeway Inn on The Mall

Dear B, Our apologies for the unpleasant odour making its way into the hotel lobby;occasionally this occurs, we are looking for a solution to prevent this. We appreciate the 5/5 rating and hope to welcome you back when you next visit Melbourne

4 out of 5

Posted by on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by The Team at Causeway Inn on The Mall

Thank you for the 4/5 rating

Property Features

Causeway Inn On The Mall offers its guests tour/ticket assistance, multilingual staff, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Causeway Inn On The Mall also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (23.9 km / 14.9 mi)
  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Metro station: Melbourne Central Station (0.6 km / 0.4 mi)

Room Amenities

Causeway Inn On The Mall offers 82 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per stay.

Pet Policy

  • No pets allowed

Policies

This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.50 per person (approximately)
  • Crib (infant bed) fee: AUD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Causeway Inn Mall
  • Causeway Inn Mall Melbourne
  • Causeway Mall Melbourne
  • Causeway Hotel On The Mall
  • Causeway Inn On The Mall Hotel Melbourne
  • Causeway Mall
  • Causeway Inn On The Mall Hotel
  • Causeway Inn On The Mall Melbourne
  • Causeway Inn On The Mall Hotel Melbourne
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.