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4.8 out of 5

"Wonderful central location close to restaurants and shopping. Friendly hostess. Breakfast was wonderful! " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Captain's Retreat Apartments and Cottages. You'll be 8 km (4.9 mi) from Altona Beach and 10.9 km (6.8 mi) from Marvel Stadium. Highlights at this property include free in-room WiFi.

Each apartment is individually decorated and features a hair dryer and an iron/ironing board. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 4-star Williamstown property, attractions include Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex.

Apartment Endeavour Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$168* Per night/room 9 Aug. - 10 Aug.

Bayview Apartment 3 - two bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Bayview Apartment 4 - three bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Bayview Apartment 3 - one bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Stephanie's Heritage Apartment - One bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Bayview Apartment 1 - one bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Captain's Retreat Apartments and Cottages ratings based on 113 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Captain's Retreat Apartments and Cottages

Everyone (52) Couples (44) Business (1) Family (17)
5 out of 5
Wonderful central location close to restaurants and shopping. Friendly hostess. Breakfast was wonderful!

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by M

Thanks for that. Yes we just love that we are here at the Paris end of Ferguson St. right near the water. I'll pass on the message to Karen our brekky cook. Thanks, Cheers, Melissa

4 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by M

Thanks for your 4/5 review. We work hard to make sure that our gusts have a great stay. best regards Melissa

5 out of 5
We immediately felt at home. We did not want to leave. For my husband and I, it was like visiting our grandparents' house when we were kids. The views were stunning.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Georgie

What a lovely review! Thank you. I can't see your name on your review but I think from your description that it may be one of our Bay View properties. I'm thrilled you had a great time and that it proved to be cathartic. You're welcome back any time. Kindest regards, Georgie

5 out of 5
It was a lovely apartment had everything we needed.

Posted by on 25 Nov. 2019

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Comment from Hotel Management

3 Dec. 2019 by Georgie

Hi and thank you for your review. Thats great news that the apartment had everything you could need - we try and make sure they are fully equipped for long and short stays. Kindest regards, Georgie

5 out of 5
Staff were excellent, room well kept and very clean, bath huge and lovely, close to lots of good food and drinking establishments

Posted by on 30 Oct. 2019

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Comment from Hotel Management

31 Oct. 2019 by Melissa

Thankyou for your nice review. Sorry i can't say your name since its listed as anonomous. You must have stayed in one of the spa rooms in the main B&B house though since there are three rooms with big spa baths. Although the Admirals View 4 has a lovely big normal bath too ....??? Anyway thankyou ... Melissa Melissa

5 out of 5
Great location wonderful staff fantastic ambience thoroughly enjoyed ourselves very highly recommend this property thanks to Melissa 4 going out of her way to make our stay wonderful

Posted by on 23 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Georgie

Thank you for the 5 star review, and for taking the time to write it! We are very lucky here with our lovely staff and thats very kind of you to recommend us to others. We look forward to seeing you again next time! Kind regards, Georgie

4 out of 5
Very unique b&b. It has a great homely feel with a touch of class. The bed was comfy and the room was clean. We stayed in the Brittan8ca room and were very pleased. The room is on the ground floor at the front of the property as such it is right next to the front door so was a little noisy in the morning.

Posted by , from Ferntree Gully on 13 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Melissa

Hi Luke, Thanks for your 4/5 rating and nice comments. Yes that is a lovely room - in fact, it is the original lounge room and therefore has a fireplace and the bay windows overlooking the front garden. I am pleased also that you commented on the comfy beds and the cleanliness. We pride ourselves on both. I'm surprised to hear though that you felt it was a little noisy. I've been running the B&B for twelve years and we do over 1500 room nights a year in the main house. In all those room nights, there has only ever been one other comment about noise at the front door. Our guests are normally terrific and very respectful of other guests sleeping. Im so sorry that you have had to experience someone being a little insensitive. So .. to other potential guests reading this, please don't be concerned about this. I believe this is an exceptional situation but if you do want to have a later sleep in, just call us and we will recommend the best room or apartment to suit your needs. Best regards, Melissa

4 out of 5
157 Ferguson was not the property shown but was a lovely colonial workers cottage. There was a lot of interruption from tradesman upgrading the property who had keys and entered after knocking and before I could get to the door.

Posted by on 12 Oct. 2019

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Comment from Hotel Management

26 Nov. 2019 by Melissa

Thanks for your feedback on the cottage. I do love that little cottage. Just to clarify for other guests, it is called 'Stephanie's heritage apartment'. It is the front half of a Victorian cottage. You mentioned that it was not the property shown. This is because Expedia only allow us to use one photo as our main photo. Naturally we use the main B&B house since 6 of our 15 venues are within that house. If you flick through the 92 photos there though, you will see Stephanie Heritage apartment/cottage. (I've just done it now and it is photo 20 - although that may change as we add and subtract photos). My apologies again for the fact that Malcolm did not leave enough time after he knocked. Malcom is my 75 year old brother in law and does all our small handyman tasks every Wednesday. I had told him that you would not be there because you had said that you would be out all day and when I went down there to introduce you to the painter who was painting the outside of the house, you were absolutely fine about the fact that the tradies would be there. Malcolm admitted that he had not waited long enough after knocking. He said he got quite a shock because he was just not expecting you to be there. Of course that is your choice to come and go as you please but as I said to you when I introduced you to Sean, you only have to say the word and the guys will be gone. Sean's mother owns a B&B in Ireland and so he is fantastic and understands that it is all about the customers. Likewise Malcolm is particularly courteous and respectful and was most apologetic. My sincere apologies that this interrupted you. Best regards, Melissa

5 out of 5
Central position , excellent host & service , very comfortable & relaxed.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Georgie

Thanks for your review - we are in a great location right here in the centre of Williamstown. We're so thrilled you had a relaxed stay and hope to see you back again. Kind regards, Georgie

5 out of 5
The bnb was lovely... I was surprised to find something so quaint in Williamstown!

Posted by on 23 Aug. 2019

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About the Captain's Retreat Apartments and Cottages

Location 2 Ferguson Street, Williamstown, VIC 3016

Property Features

As a guest of Captain's Retreat Apartments and Cottages, you'll find a terrace, a garden, and laundry facilities. WiFi is free in public spaces. Self parking is free. This 4-star Melbourne apartment is smoke free.

  • 8 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (35.4 km / 22 mi)
  • Train station: North Williamstown Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Captain's Retreat Apartments and Cottages offers 8 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. This Melbourne apartment provides complimentary wireless Internet access. Housekeeping is provided weekly.

  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. The check-in location differs from the property location. To check in, go to 2 Ferguson St Williamsown If you arrive at the property after hours, you'll need to check in at an alternate location: 2 Ferguson St WilliamsownIf you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 2 Ferguson St Williamsown
Guests arriving after hours will need to go to the following location to check in: 2 Ferguson St Williamsown
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Captain's Retreat, Williamstown

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.