You can enjoy free WiFi, TVs, and free local calls, featured in all 100 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches include bathrobes, slippers, and designer toiletries. Safes, hair dryers, and irons/ironing boards are also available.
The restaurant, Zero Moda, is open for breakfast, brunch, lunch, and dinner. Additionally, you'll find free WiFi in public areas and a gym. There's also the convenience of valet parking.
Places within a 30-minute drive of this 4.5-star Box Hill hotel include Swinburne University of Technology and Melbourne Cricket Ground.
19 Apr. 2022 by Megan
Dear Charlene, Thank you for taking the time to tell us about your experience at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the dust found in your room to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Megan Assistant Manager
12 Apr. 2022 by Ollie
Thank you so much for you kind words and review! I will be sure to pass your compliments onto Anthony and the rest of the team, a little bit of encouragement can go a long way thank you. We hope to see you again soon. Kind Regards, The Chen Team
7 Jul. 2021 by The Chen Team
Hi Sir/Madam, Thank you for your positive feedback. Looking forward to seeing you again in the future. Regards
16 May 2021 by Anthony Leung
Dear Guest. We very much appreciate your comments regarding your stay at The Chen It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 May 2021 by Krishna Shrestha
Good Afternoon, Thank you for your review of The Chen! We strive to leave a positive impression with each and every one of our guests, so I am pleased to read that we have been able to do so. We hope to welcome you back in near future. Kind Regards, The Chen Team.
28 Apr. 2021 by Jay
Hi Anonymous, Thank you very much for your kind review. We hope to see you soon. Regards The Chen Team
21 Apr. 2021 by Jay
Hi Anonymous, Thank you for your lovely feedback. It's very much appreciated. We hope to see you very soon. Best Regards Jainil Singh Front Office Manager
7 Apr. 2021 by Maddy
Hello there, Thank you for taking the time to provide us with your feedback. Please allow me to express my sincerest apologies for the issues you had during your stay. I am pleased to read that these problems did not hinder your experience too much. Thanks again for your review. It is our hope that you give us the opportunity to better serve you in the near future. Kind Regards, Maddy Sara Duty Manager
6 Apr. 2021 by Jay
HI Anonymous, Thank you very much for your lovely feedback. We wish to see you very soon. Regards The Chen Team
Art Series - The Chen offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Art Series - The Chen. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Art Series - The Chen offers 100 accommodations with minibars and safes. This Melbourne hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Zero Moda - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.