You can enjoy free WiFi, TVs, and free local calls, featured in all 100 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches include bathrobes, slippers, and designer toiletries. Safes, hair dryers, and irons/ironing boards are also available.
This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Plus you'll find a 24-hour front desk, luggage storage, and an elevator. There's also valet parking, along with the convenience of an airport shuttle.
Attractions within a 15-minute drive of this 4.5-star Box Hill hotel include Austin Hospital and Toorak Road.
4 May 2020 by Jay
Hello Mei, Thank you for your valued review. It's very much appreciated. We have shared your feedback with the team for further evaluation and improvements. Once again, thank you and we do wish to see you soon. Regards Jainil Singh
20 Mar. 2020 by Jay
Hello Leilani, Thank you for your kind review. We are glad that you had enjoyed the facilities at The Chen. We wish to see you very soon. Best Regards, Jainil Singh Front Office Manager
18 Mar. 2020 by Reception
Hello Anonymous, Many thanks for your time and review. Best Regards, The Chen Team
18 Mar. 2020 by Jay
Hi Tracey, Thank you for your lovely feedback. We wish to see you soon. Regards, Jainil Singh Front Office Manager
1 Mar. 2020 by Jay
Hi Anonymous, Thank you for taking the time to share your experience and I apologise that the car parking experience was not to standard. We send pre-arrival car parking information to all guests prior to arrival so they are aware of where to stop. There is also an intercom at the carpark to directly communicate with the Hotel should there be any issues. We will review the pre-arrival information to ensure that it is as informative as possible for ease of arrival. Thank you again and we look forward to welcoming you back in the near future. Kind Regards Jainil Singh Front Office Manager
23 Feb. 2020 by Reception
Hello Anonymous, Many thanks for your time and review. Regards, The Chen Team
9 Feb. 2020 by Jay
Hi Anonymous, Many thanks for your nice review. See you soon. Regards, The Chen Team
3 Feb. 2020 by Jay
Hello Anonymous, Thank you for your time and feedback. We look forward to seeing you very soon. Kind Regards, Jainil Singh Front Office Manager
22 Jan. 2020 by Jay
Hi Anonymous, Thank you very much for your review. We are glad and happy that your stay was excellant. We wish to see you soon. Regards, The Chen Team
19 Jan. 2020 by Jay
Hello Daniel, Thank you for your fantastic feedback. We are glad that you had enjoyed your stay and will be back. See you soon. Regards, Jainil Singh Front Office Manager
Art Series - The Chen offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Art Series - The Chen also features a rooftop terrace, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Melbourne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Art Series - The Chen offers 100 accommodations with minibars and safes. This Melbourne hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.