4.7 out of 5

"So much better than I expected. The beds are awesome! The staff couldn't have been more helpful and the price was great value for money. " More

By a verified traveller on Fri 31 Aug 2018

Enter dates to see availability

Hotel Description

A luxury stay in Box Hill awaits you at Art Series - The Chen. You'll be 4.1 km (2.6 mi) from Doncaster Shopping Centre and 4.7 km (2.9 mi) from Deakin University. Highlights at this Art Deco hotel include an outdoor swimming pool and in-room free WiFi.

All 100 rooms feature TVs, safes and hairdryers. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes, slippers and designer toiletries.

This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a rooftop terrace. Other amenities include concierge services, a 24-hour front desk and luggage storage. There's also the convenience of valet parking.

Within a 15-minute drive of this 4.5-star Box Hill hotel, attractions include Chadstone Shopping Mall and Monash University.

Studio Suite Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$135 per night

Studio Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Balcony Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe Interconnecting Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Art Series - The Chen ratings based on 110 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Art Series - The Chen

Everyone (80) Couples (13) Family (17)
5 out of 5
Loved the staff. Room was tidy and comfy. Better car parking would be sensational

Posted by on 15 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Jun. 2019 by Jay

Hello Anonymous, Thank you so much for such a nice review. It's very much appreciated. We hope to see you very soon. Regards, Jainil Singh

5 out of 5
Great spot to stay, very clean, comfortable bed and plenty of room. Nice to be able to have a balcony also.

Posted by on 14 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Jun. 2019 by Jay

Hello Anonymous, Thank you so much for such a nice review. It's great to hear that you had enjoyed your stay with us. We hope to see you very soon. Regards, Jainil Singh

4 out of 5

Posted by on 13 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Jun. 2019 by Jay

Hello Anonymous, Thank you for your valued feedback and time. We hope to see you soon. Regards, Jainil Singh

4 out of 5
It was clean and good value for money. Microwave would have been gr8.

Posted by on 12 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jun. 2019 by Jay

Hi Anonymous, Thank you for your review. It's very much appreciated. See you soon. Regards, The Chen Team

5 out of 5
Nice modern rooms, beautiful pool and bbq area. Tram stop right out the front and a supermarket across the road.

Posted by on 12 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jun. 2019 by Jay

Hi Anonymous, Thank you for your review. It's very much appreciated. See you soon. Regards, The Chen Team

5 out of 5
All v good Many thanks! See you next time πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Posted by on 5 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Jun. 2019 by Jay

Hi Anonymous, Thank you very much for such a lovely review. We are glad that you had enjoyed your stay with us and we hope to see you very soon. Regards, Jainil Singh

5 out of 5
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Posted by on 3 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

4 Jun. 2019 by Jay

Hi Anonymous, Thank you very much for your kind review. It's indeed very much appreciated. We hope to see you soon. Regards, Jainil Singh

4 out of 5

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by Jay

Hi Anonymous, Thank you very much for such a nice review. We hope to see you soon. Regards, Jainil Singh

5 out of 5
Very clean, amenities all there, comfortable beds, functional kitchenette, excellent staff. If we were staying there any longer than 2 nights the lack of space might have been a bit much. No lounge space as in a couch to watch television or recline to read a book. We had to do this on the bed which after a while isn't all that comfortable when you're slipping down the bed. Also the mini fridge is not functional as a fridge for guests if they have to remove the entirety of the minibar items in order to use it. And a niche or shelf in the shower would be nice particularly for me as I was recovering from surgery and couldn't bend down to the floor to pick up my shampoo etc. But apart from these nit picky things it was a fantastic spot to stay and we would not hesitate to stay here in the future if we are out that side of Melb.

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by Jay

HI Anonymous, Thank you very much for such a nice review. We hope to see you soon. Regards, Jainil Singh

5 out of 5
The bed is very comfortable. Brand new building. It was difficult to find the reception for the check in. Parking is also limited.

Posted by on 27 May 2019

Was this review helpful to you?
Comment from Hotel Management

27 May 2019 by Jay

Hi Anonymous, Thank you very much for your review. Your feedback has been forwarded to respective department heads for further evaluation. We do hope to see you again soon. Regards, Jainil Singh

About the Art Series - The Chen

Location 850 Whitehouse Rd, Box Hill, VIC 3128

Property Features

Art Series - The Chen offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The luxury Art Series - The Chen also features a rooftop terrace, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Box Hill hotel is smoke free.

  • 100 guestrooms or units
  • Terrace on the roof
  • 1 conference room
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (38.2 km / 23.8 mi)
  • Metro station: Box Hill Station (0.6 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Art Series - The Chen offers 100 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower, complimentary slippers, designer toiletries and complimentary toiletries.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Fridge
  • Kitchenware
  • Shower
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 9 per day
  • Valet parking fee: AUD 21 per day
  • Crib (infant bed) fee: AUD 10.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names