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Novotel London Canary Wharf Hotel

4.0 star property

Photo gallery for Novotel London Canary Wharf Hotel

In-room safe, laptop workspace, iron/ironing board, free WiFi
Creator video - submitted by anuroop-sahu
Cocktail bar
Front of property
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$233
includes taxes & fees
24 May - 25 May

Explore the area

View map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪8 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪95 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(61 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible

Superior Room, 2 Single Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

London

At Novotel London Canary Wharf Hotel you'll be 4.4 km (2.7 mi) from The Arena and 4.4 km (2.8 mi) from ExCeL Exhibition Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The fine-dining restaurant, BOKAN 37, serves international cuisine and is open for breakfast, brunch and dinner. BOKAN 38 is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available at weekends between 7:00 AM and 11:00 AM. .You'll be 4.4 km (2.8 mi) from Tower Bridge and 4.5 km (2.8 mi) from Tower of London with a stay at this 4-property class Canary Wharf hotel.

What's nearby

  • One Canada Square - 8 min walk - 0.7 km
  • Thames River - 9 min walk - 0.8 km
  • Crossrail Place Roof Garden - 10 min walk - 0.9 km
  • Museum of London Docklands - 11 min walk - 0.9 km
  • Billingsgate Market - 15 min walk - 1.3 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 7 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪itsu - ‬6 min walk
  • Bōkan 37

About this property

Novotel London Canary Wharf Hotel

Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

  • 313 guestrooms or units
  • 39 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$161
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London Canary Wharf Hotel?

Novotel London Canary Wharf Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on 24 May 2026 start from AU$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London Canary Wharf Hotel have a pool?

Novotel London Canary Wharf Hotel has an indoor pool.

Does Novotel London Canary Wharf Hotel serve breakfast?

You bet, our travelers can't get enough of the full brekkie here! Offered at weekends from 7:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Novotel London Canary Wharf Hotel?

No, Novotel London Canary Wharf Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London Canary Wharf Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel London Canary Wharf Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Alison

Stayed 2 nights in Jan 2026

10/10 Excellent

Marek

Stayed 2 nights in Jan 2026

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with city view, friendly and helpful staff 😃
Stayed 1 night in Dec 2025

4/10 Poor

Nordin

Liked: Staff & service
Check in took about 12 minutes as they were a little busy, rooms were fine except the robes were far too small… (they gave us 1 adult size and 1 kids). I had to ask on 3 separate occasions and it took 3 hours for replacements (they kept forgetting or not passing on the message). I booked an executive room for a little comfort and luxury but it definitely wasn’t unfortunately. The biggest let down was the pool which was tiny, too busy and not the cleanest. It was ok and the staff were nice but definitely not at all worth the price….
Stayed 1 night in Jan 2026

8/10 Good

CARLISLE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the room was clean and tidy. the staff were nice and polite. we did not get the chance to use the pool or sauna because we run out of time. the breakfast was ok, but there was no information to let us know how to get there. i would have liked a better choice of pastries on offer for breakfast. the lift works with your room key card, but we were not told this, it took us a moment to see the notice on the lift.
Stayed 2 nights in Jan 2026

10/10 Excellent

Liberty

Stayed 1 night in Jan 2026

8/10 Good

William

Stayed 2 nights in Jan 2026

8/10 Good

Ibrahim, Nazareth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall between good and excellent, extra amenities would be highly appreciated
Stayed 4 nights in Jan 2026

10/10 Excellent

Nilima

Stayed 2 nights in Jan 2026

10/10 Excellent

TJ

Stayed 1 night in Jan 2026

10/10 Excellent

Hazel

Stayed 2 nights in Dec 2025

10/10 Excellent

Liam

Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Bar WAY over-
Stayed 1 night in Jan 2026

8/10 Good

Shri

Stayed 1 night in Jan 2026

10/10 Excellent

Darval

Stayed 3 nights in Jan 2026

2/10 Terrible

Sridhar

Stayed 5 nights in Dec 2025

4/10 Poor

Kwun Ling

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2025

8/10 Good

Joel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff was helpful, the breakfest served was amazing and had a pool and sauna that we very much enjoyed
Stayed 5 nights in Dec 2025

6/10 Okay

Aaron

Travelled with partner
Few stains in the room, extended length of check in, seemed understaffed, Sink was also blocked, Asif was incredibly helpful though, did cause delays for what we wanted to do in London
Stayed 1 night in Dec 2025

10/10 Excellent

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our room and the restaurant /bar
Stayed 1 night in Dec 2025

10/10 Excellent

Frankie

Stayed 1 night in Dec 2025

8/10 Good

Angie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Akir on reception was amazing lovely warm welcome, nothing too much trouble. Such a rarity to meet a really lovely person 💕 Housekeeping was a bit hit and miss on occasion and Akir was on it and it was sorted 😀.
Stayed 4 nights in Dec 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities
Alround excellent service.
Stayed 2 nights in Dec 2025