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Westow House

3.5 star property
Inn with a restaurant, steps from Crystal Palace Park

Photo gallery for Westow House

Pub
Exterior
Designer toiletries, hair dryer, towels
Standard Double Room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping
The current price is AU$212
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Westow Hill, London, England, SE19 1TX
  • Place, Crystal Palace Park
    ‪1 min walk‬
  • Place, Secret Garden
    ‪4 min walk‬
  • Place, Crystal Palace National Sports Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Coffee and/or coffee maker

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

Westow House puts you in the centre of London, 0.1 km (0.1 mi) from Crystal Palace Park and 3.3 km (2.1 mi) from Horniman Museum Aquarium. Highlights at this inn include a restaurant and a bar/lounge. .Westow House Pub is the inn's own pub. Added amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .Sights within a 20-minute drive of this 3.5-property class Crystal Palace inn include Dulwich Picture Gallery and London Eye.
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What's nearby

  • Crystal Palace Park - 1 min walk - 0.2 km
  • Crystal Palace Museum - 2 min walk - 0.2 km
  • Secret Garden - 4 min walk - 0.4 km
  • Crystal Palace National Sports Centre - 7 min walk - 0.7 km
  • Selhurst Park Stadium - 7 min drive - 2.7 km

Getting around

  • Beckenham Road Tram Station - 4 min drive
  • Bromley Crystal Palace Station - 6 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Westow House - ‬1 min walk
  • ‪Four Boroughs - ‬2 min walk
  • ‪Cafe Paradou - ‬2 min walk
  • ‪The Faber Fox - ‬2 min walk
  • ‪Bloom Café - ‬1 min walk

About this property

Westow House

Inn with a restaurant, steps from Crystal Palace Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Westow House also features laundry facilities and express check-out.

This 3.5-star London inn is smoke free.

  • 1 guestroom or unit
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site
  • Bar or lounge
  • Dining venue
Guest accommodation at Westow House offers iPod docking stations and minibars. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and espresso makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Westow House Pub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Westow House Aparthotel London
Westow House London
Aparthotel Westow House London
London Westow House Aparthotel
Aparthotel Westow House
Westow House Aparthotel
Westow House Inn
Westow House London
Westow House Inn London

Frequently asked questions

What is the cancellation policy at Westow House?

Westow House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westow House?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at Westow House on 5 Jan 2026 start from AU$211.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Westow House a romantic place to stay?

A lounge bar and pillowtop beds help set the scene for a sizzling getaway at Westow House.

Is there a free airport shuttle available at Westow House?

No, Westow House does not offer an airport shuttle service.

Is there a bar or restaurant at Westow House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Westow House?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Westow House?

Dogs are welcome at Westow House, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Westow House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 80 reviews
Rating 8 - Good. 14 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and comfortable
Stayed 4 nights in Sep 2025

6/10 Okay

Simon

Stayed 2 nights in Sep 2025

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities, room comfort

Don’t sleep over the front area. Noisy

Night porter has been passed bar duties and cleans, tidies whilst scraping metal chairs against cobbles and paving flags. A racket that went on for approx an 1hr between 1 and 2 in the morning. Strikes me that the clean up of external areas should be done at closing time. Not the night porters fault. I imagine he thinks he is helping. Great pub, lovely rooms, good food but sleep was a write off 2 from 3 nights even though the staff were informed politely after the first night.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem

Lovely room and bathroom. Easy check in check out service.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay , excellent Sunday roast
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Crystal Palace

The room was clean and atmosphere friendly lovely stay
Stayed 1 night in Sep 2025

4/10 Poor

Margaret

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Single female travellers be wary

Lovely room, clean and comfortable bed. However, it is above the pub and the staff do not know you are staying at the hotel section. I was treated very badly by a member of their staff who demanded that I leave the snug/work area the evening before I left. This treatment was awful and I had to stand my ground. As a female traveller staff often forget you are there. To try and bully me out of an area is unforgivable. I will be making a formal complaint to the hotel. I will not be going back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westow House was ideally situated for us. We received a friendly greeting and the staff team were eager to help whenever we needed it. The room was comfortable and well presented. We stayed for a meal in the evening, which was very good, as was the breakfast. We will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for money. Pleasant very helpful staff. Good ale and food especially breakfast. Lovely rooms and comfortable beds, stayed 3 nights thanks Westow house.
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Luke, Swineshead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and accomodating. The pub itself was quaint and the breakfast was great - added discount for staying at the pub. One bar member was a little 'off' but you can't have everything. Highly reccommended.
Stayed 1 night in Aug 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than the check in time, and was allowed to leave out case, we then had an excellent roast dinner, which was also available in a gluten free option for my husband. We were able to then check in earlier than stated time, to a lovely room. The hotel was just across the road to crystal palace bowl, which is the venue for the concert we were attending. Then when it had finished a quick walk back to a lively pub/hotel for a great night's sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

A lovely place to stay; clean, good food, pleasant and efficient staff
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous stay seeing family would come back

I’ve stayed here 3 times now and every time has been lovely . Staff are fabulous they could not do enough . Bedding superb love the pillows thanks
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The noise from the bar on the ground floor was undetectable from the room. We stay here whilst visiting relatives and will stay again in the future. We have stayed twice before in different rooms and the same review applies to those rooms.
View of the City from the bedroom.
Crystal Palace park near the dinosaur statues.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, in an ideal location next to Crystal Palace Park for those attending any festivals. Room was immaculate and the staff very friendly. Plenty of nearby places to eat and drink, and a 10 minute walk from the train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Amenities
Great service . Food and drink choice excellent . Bed really comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Bob

Stayed 1 night in Aug 2025

8/10 Good

Tilly

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for attending a gig at the Park. Very kindly and helpful staff, very good atmosphere all round. Comfortable and quiet room. Breakfast included was satisfying, and with a 20% client discount it was definitely worth eating there late afternoon. Easy links into London for travel. Would absolutely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025