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3.5 out of 5

"Clean rooms but way way too hot with limited control of the temperature, making it difficult to sleep. Breakfast is a shambles- poor management of the ... " More

By a verified traveller on Sat 07 Jan 2023

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Hotel Description

Crowne Plaza London - Kings Cross, an IHG Hotel puts you in the heart of London, within a 20-minute stroll of popular places like The British Museum and Russell Square. Highlights at this hotel include a restaurant and in-room free WiFi.

At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business center are among the business amenities offered. Other amenities include free WiFi in public areas and a gym. To-go breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 4-star London City Centre hotel, attractions include St. Paul's Cathedral and Covent Garden Market.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$240* Per night/room 24 Mar. - 25 Mar.

Premium Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza London - Kings Cross, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza London - Kings Cross, an IHG Hotel

Everyone (2) Family (2)
2 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Aneta

Dear Jane,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we would like to hear your comments so we can coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Aneta Debosz Assistant Front Office Manager

3 out of 5
Clean rooms but way way too hot with limited control of the temperature, making it difficult to sleep. Breakfast is a shambles- poor management of the huge volume of guests

Posted by on 7 Jan. 2023

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5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by NG

Dear Anonymous, Thank you very much for your 5-star rating Best Regards, Gennaro Neto Guest Services Manager

4 out of 5
The property was clean, the breakfast was good and location was great. The rooms are a bit small but are ok.

Posted by on 17 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Vahid

Dear Guest Thank you for your feedback, I hope we can welcome you back, Kind regards Vahid Saadati Guest Services Manager

About the Crowne Plaza London - Kings Cross, an IHG Hotel

Location 1 Kings Cross Road, London, England WC1X 9HX

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza London - Kings Cross, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 429 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Farringdon Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Kings Cross, an IHG Hotel offers 429 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Bloom - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 25.00 for adults and GBP 10.00 for children
  • Self parking fee: GBP 30.00 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bloomsbury Hotel London-Kings Cross
  • Holiday Inn London-Kings Cross
  • Holiday Inn London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury Holiday Inn
  • London-Kings Cross Holiday Inn
  • Holiday Inn London-Kings Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury
  • Crowne Plaza London Kings Cross Hotel
  • Crowne Plaza Kings Cross Hotel
  • Crowne Plaza London Kings Cross
  • Crowne Plaza Kings Cross
  • Crowne Plaza London Kings Cross
  • Crowne Plaza London Kings Cross an IHG Hotel
  • Crowne Plaza London - Kings Cross, an IHG Hotel Hotel
  • Crowne Plaza London - Kings Cross, an IHG Hotel London
  • Crowne Plaza London - Kings Cross, an IHG Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.