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The Soho Hotel, Firmdale Hotels

5-star property
4 Richmond Mews, London, England 1800 796 370
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4.7 out of 5
Exceptional!
See all 3 Wotif Reviews

"This hotel has so much going for it from location to rooms and service standards. I will be returning again when next in London. P.s. The showers a ... " More

By a verified traveller on Tue 02 May 2017

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Hotel Description

A luxury stay in the heart of London awaits you at The Soho Hotel, Firmdale Hotels. Within steps you'll find Oxford Street and Queens Theatre within a short 5-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a 24-hour fitness centre.

Flat-screen TVs with cable channels are featured in all 96 individually decorated rooms, and you can enjoy free WiFi, free wired Internet and iPod docks. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium linens invite a good night's rest. Additionally, DVD players, in-room childcare and free newspapers are available.

A day of pampering at Temple Spa can include massages, facials and body treatments along with aromatherapy and mani/pedis. The restaurant, Refuel, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business amenities include conference space and limo/town car service. Other amenities include free WiFi in public areas, a fitness centre and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of train pick-up service.

Attractions within a 10-minute walk of this 5-star London City Centre hotel include Piccadilly and Leicester Square.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$498* Per night/room 15 Dec. - 16 Dec.

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Richmond)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Soho Hotel, Firmdale Hotels ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Soho Hotel, Firmdale Hotels

Everyone (2) Couples (1)
5 out of 5
Best hotel in London and I have stayed all the top end ones

Posted by , from Sydney on 20 Apr. 2019

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5 out of 5

Oasis in the heart of Soho

This hotel has so much going for it from location to rooms and service standards. I will be returning again when next in London. P.s. The showers are amazing!

Posted by , from H on 2 May 2017

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4 out of 5

Beautiful hotel in the heart of the action

Pros: Gorgeous overall decor, fantastic staff, quiet comfortable rooms which feel plush and luxurious.
Cons: Tea making facilities in the rooms would be great
Location: Soho is close to a lot of the west end action - Covent Garden, theatres, Oxford and Regent sts and it feels vibrant and alive.
Had a great stay at a hotel which feels both friendly and intimate. Soho is incredibly vibrant with a great selection of bars, pubs, shops and restaurants lining streets which are buzzing with life and character. The hotel fits the general street vibe as a place that's cool and charming.

Posted by , from Sydney on 27 Oct. 2015

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About the The Soho Hotel, Firmdale Hotels

Location 4 Richmond Mews, London, England W1D 3DH

Property Features

The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and tour or ticket assistance are also featured at the luxury The Soho Hotel, Firmdale Hotels. Parking is available for a fee. This 5-star London hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 775 sq ft of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.2 km / 17.5 mi)
  • Train station: London Charing Cross Station (1.5 km / 0.9 mi)
  • Metro station: Tottenham Court Road Underground Station (0.6 km / 0.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

The Soho Hotel, Firmdale Hotels offers 96 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include minibars and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.

Refuel – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cribs (infant beds) are available for GBP 66.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 27 per person (approximately)
  • Valet parking fee: GBP 55 per day
  • Nearby parking fee: GBP 55 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Soho
  • Soho Hotel
  • The Soho Hotel London, England
  • Soho Hotel London
  • Soho Hotel Firmdale Hotels
  • Hotel Firmdale Hotels
  • Soho Firmdale Hotels
  • Firmdale Hotels
  • The Soho Hotel
  • The Soho Hotel, Firmdale Hotels Hotel
  • The Soho Hotel, Firmdale Hotels London
  • The Soho Hotel, Firmdale Hotels Hotel London

You should know

  • The Soho Hotel, Firmdale Hotels offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.