4/10 Poor
Gillian
Business traveller
11 June 2025
Stayed here before several times and loved the hotel, hence booking again. But this time I was put in student quarters( I didn’t realise I wasn’t in the hotel rooms !!!. No coffee or tea, no milk. No TV , very uncomfortable mattress (thin and could feel all the springs ). Breakfast not included.
Charged £279 for the privilege of staying in a room for one night mid week(1adult) . Travel lodge would have been far superior to this.
This was also more than I thought I was being charged too, I thought the cost was £230 , which was still far too much for such a poor standard. Very disappointing
Some staff were lovely and some were downright rude. Not experienced that here before, usually the staff are all lovely.
Gillian
Stayed 1 night in Jun 2025