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4.1 out of 5

"The location and room rates were good. The property is a bit dated and would benefit with some upgrade. The television was hard to work " More

By a verified traveller on Mon 13 Jul 2020

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Hotel Description

Mercure Launceston puts you in the heart of Launceston, within just a 10-minute stroll of Launceston Aquatic Centre and Boags Brewery. Highlights at this hotel include in-room free WiFi and LED TVs.

You can enjoy cable TV, coffee/tea makers, and free local calls, featured in all 43 rooms. Nice touches to enhance your stay include free toiletries, while premium bedding and down comforters invite a good night's rest. Refrigerators, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and dry cleaning/laundry services. Other amenities include laundry facilities, free newspapers in the lobby, and luggage storage. There's also free self parking, along with the convenience of an area shuttle.

Sights within a 20-minute walk of this 4-star Launceston CBD hotel include University of Tasmania Stadium and Queen Victoria Museum.

Superior Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$93* Per night/room 18 Jul. - 19 Jul.

Premium Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Launceston ratings based on 553 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Launceston

Everyone (298) Couples (183) Business (1) Students (1) Family (65)
4 out of 5
The location and room rates were good. The property is a bit dated and would benefit with some upgrade. The television was hard to work

Posted by , from Adelaide on 13 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Natasha

Dear Kamran, Thank you for your recent review of Mercure Launceston, I was happy to read that overall you enjoyed your time with us and that the location and price point was good. We hope to have the opportunity to welcome you back again. Kind Regards, Natasha Beck

4 out of 5
Central location with easy to access parking. Was a little noisy though.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Natasha

Dear Valued Guests, Thank you for your recent review of Mercure Launceston, I was happy to read that you enjoyed your time with us and we hope to have the opportunity to welcome you back again. Kind Regards, Natasha Beck

5 out of 5
Very new and modern room. Fantastic dinner ordered through room service. All staff were extremely friendly and knowledgeable. Easy parking. A great stay.

Posted by , from Hobart on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Natasha

Dear Louise, Thank you for your recent review of Mercure Launceston, I was delighted to read that you enjoyed your time with us and that the staff were friendly and knowledgeable and the food amazing. We look forward to welcoming you back again to Mercure Launceston. Kind Regards, Natasha

5 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Natasha

Dear Valued Guest, Thank you for your recent review of Mercure Launceston, I was happy to read that you enjoyed your time with us and we hope to have the opportunity to welcome you back again. Kind Regards, Natasha

5 out of 5
Bathroom VERY small. Everything else was just great

Posted by , from Sydney on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by natasha

Dear Helen, Thank you for your recent review of Mercure Launceston, I was happy to read that overall you enjoyed your time with us and we look forward to welcoming you back again. Kind Regards, Natasha Beck Assistant General Manager

4 out of 5
Was a bit noisy and not enough car spaces. But staff were efficient and friendly. Room was extremely clean and modern

Posted by , from Queenslsnd on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Natasha

Dear Karen, Thank you for your recent review of Mercure Launceston, I was happy to read that overall you enjoyed your time with us and that the staff were friendly and efficient and the room clean and modern. We hope to have the opportunity to welcome you back again to Mercure Launceston. Kind Regards, Natasha Beck

5 out of 5
The alarm clock was set to go off at 12 am by previous guests. This was very annoying to be woken at this time of night.

Posted by , from Hobart on 5 Feb. 2020

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Comment from Hotel Management

7 Feb. 2020 by Natasha

Dear Wilson, Thank you for your recent review of Mercure Launceston, I was happy to read that overall you enjoyed your time with us. I do apologize in relation to the alarm clock going off and will address this with our housekeeping department. Thank you again for your feedback, it allows us the opportunity to continually improve on our product and service. Kind Regards, Natasha Beck

5 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Natasha

Dear Valued Guest, Thank you for your recent review of Mercure Launceston I was delighted to read that you enjoyed your time with us and we look forward to welcoming you back again. Kind Regards, Natasha Beck

4 out of 5

Posted by on 31 Jan. 2020

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Comment from Hotel Management

5 Feb. 2020 by natasha

Dear Valued Guest, Thank you for your recent review of Mercure Launceston, I was happy to read that you enjoyed your time with us and we hope to have the opportunity to welcome you back again. Kind Regards, Natasha Beck

4 out of 5
Clean modern facilities, close to shops and restaurants Could use some double glazing on windows in order to cut down street noise

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Natasha

Dear Valued Guest, Thank you for your recent review of Mercure Launceston, I was happy to read that you enjoyed your time with us and that the facilities where clean and modern and that you loved the location of the hotel to the CBD and Launceston's main attractions. We look forward to welcoming you back again. Kind Regards, Natasha Beck

Property Features

Mercure Launceston offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. The business-friendly Mercure Launceston also features express check-out, discounted use of a nearby fitness facility, and a safe deposit box at the front desk. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4-star Launceston hotel.

  • 43 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Launceston, TAS (LST) (15.6 km / 9.7 mi)
  • Train station: East Tamar Junction Station (2.7 km / 1.7 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mercure Launceston offers 43 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Launceston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Launceston
  • Launceston Hotel
  • Hotel Launceston Tasmania
  • Mercure Launceston Hotel
  • Mercure Launceston
  • Mercure Launceston Hotel Tasmania
  • Mercure Launceston Hotel
  • Mercure Launceston Launceston
  • Mercure Launceston Hotel Launceston
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.