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3.9 out of 5

"Restaurant food was superb,was disappointed we had to pay for parking " More

By a verified traveller on Mon 23 Nov 2020

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Hotel Description

A luxury stay in the heart of Launceston awaits you at Hotel Grand Chancellor Launceston. Within steps you'll find Design Centre of Tasmania and City Park Radio Museum. Highlights at this romantic hotel include a restaurant, a bar/lounge, and a conference center.

You can enjoy flat-screen TVs with satellite channels, and all 165 individually decorated rooms feature free WiFi, free local calls, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries and premium bedding. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, Avenue Restaurant, is open for breakfast, lunch, and dinner. A 24-hour business center and conference space are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a short walk of this 4.5-star Launceston CBD hotel include Princess Theatre and Albert Hall Convention Centre.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$106* Per night/room 21 Dec. - 22 Dec.

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Grand Chancellor Launceston ratings based on 423 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Chancellor Launceston

Everyone (288) Couples (68) Family (46)
5 out of 5

Posted by on 29 Nov. 2020

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5 out of 5
Restaurant food was superb,was disappointed we had to pay for parking

Posted by on 23 Nov. 2020

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5 out of 5
Young lady at front reception when we arrived was very friendly and accommodating. Had a very nice meal at restaurant.

Posted by , from Hobart on 19 Oct. 2020

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5 out of 5
Very comfortable and central accommodation - everything you need.

Posted by on 18 Oct. 2020

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5 out of 5
Ease with parking and breakfast service, great value

Posted by on 11 Oct. 2020

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2 out of 5
Staff were great. Room was terrible, the noise from the portable air conditioner in the corner of the room made it impossible to relax and listen to music or watch TV. The TV itself was grainy and very poor quality. Mattress was far past it’s use by date with a defined ridge down the middle. Could hear people talking in adjacent room and occupants of the room above kept me awake with high heels on the bathroom floor. Decor was shabby and in need of an upgrade. Location is great, but wouldn’t recommend for a getaway if you don’t want to feel like you are staying in a motel.

Posted by on 7 Oct. 2020

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4 out of 5
Location was great, easy parking (additional cost) limited amenities in the rooms (bar fridge and TV was all!) very clean and tidy, lovely staff

Posted by , from Tas on 5 Oct. 2020

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5 out of 5

Posted by on 5 Oct. 2020

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4 out of 5
Found the room comfortable but very hot. Room service was excellent

Posted by , from Adelaide on 24 Sep. 2020

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2 out of 5
Very dated, poor service, uncomfortable bed, no mini bar. No information in room, at all re check out times, room service. Thought check out was 11 but at 10.40 reception ringing wanting to know why i hadn't checked out, very rude. Advised i wasn't aware what there checkout time was as i was not provided with any information

Posted by , from Tasmania on 23 Sep. 2020

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About the Hotel Grand Chancellor Launceston

Location 29 Cameron Street, Launceston, TAS 7250

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury Hotel Grand Chancellor Launceston. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 4.5-star Launceston hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 6 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Launceston, TAS (LST) (15.3 km / 9.5 mi)
  • Train station: East Tamar Junction Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Launceston offers 165 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Launceston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Avenue Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28 for adults and AUD 10 for children (approximately)
  • Airport shuttle fee: AUD 40 per person (roundtrip)
  • Airport shuttle fee per child: AUD 25.00 (roundtrip), (from 3 to 15 years old)
  • Self parking fee: AUD 6.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Chancellor Launceston
  • Hotel Grand Chancellor Launceston
  • Launceston Grand Chancellor
  • Launceston Grand Chancellor Hotel
  • Hotel Grand Chancellor Launceston Tasmania
  • Grand Chancellor Launceston
  • Hotel Grand Chancellor Launceston Hotel
  • Hotel Grand Chancellor Launceston Launceston
  • Hotel Grand Chancellor Launceston Hotel Launceston

You should know

  • Hotel Grand Chancellor Launceston offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.