4/10 Poor
james
Business traveller
10 Mar 2025
At first glance room seemed clean, throughout my stay however I noticed a lot of cleanliness issues and maintenance issue. The shower was a problem, as was low drainage in the bathroom sink. Cockroaches were a problem in the bathroom too, though not an infestation just a few from the shower drain gaps. Halfway through my stay the door lock broke and wouldn’t accept my key a took 4 hours to get engineering to the room. This was a fault on my part as I had accidentally triggered the do not disturb button. Though after 5 trips to reception to security guided enteries it took the 3rd security guard to notice and go grab engineering. Throughout this however, the staff were extraordinary kind and reassuring. My interactions with the staff were the best part of my stay.
james
Stayed 6 nights in Mar 2025