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4.4 out of 5

"Found the hotel to be absolutely beautiful. The decor and rooms were well presented. Unfortunately we left our mobile phone and John Grisham novel in ... " More

By a verified traveller on Mon 02 Nov 2015

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Hotel Description

A luxury stay in the heart of Kuta awaits you at Aston Kuta Hotel and Residence. Within a 5-minute stroll you'll find Lippo Mall and Waterbom Bali within a 15-minute walk. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and free valet parking.

All 209 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free bottled water, in-room massages and safes are also available.

The restaurant, Sugar and Spice, is open for breakfast, lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the free kids' club, fitness centre and kids' swimming pool as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, spa services and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10 AM. There's also the convenience of a free area shuttle.

Attractions within a 30-minute walk of this 4.5-star Kartika Plaza hotel include Kuta Beach and Discovery Shopping Mall.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$63* Per night/room 15 Dec. - 16 Dec.

Premier Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Aston Kuta Hotel and Residence ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aston Kuta Hotel and Residence

Everyone (6) Couples (6) Family (4)
4 out of 5
Reasonable condition. May need a refurbishment. Service was goog

Posted by on 30 Nov. 2019

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5 out of 5
The staff are so friendly and they full fill all your requests. We stay there every year and will be back next year.

Posted by on 27 Nov. 2019

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5 out of 5
Excellent location near the airport. We used this as a transit point after getting into Denpassar in the evening and leaving for Tejakula in the morning. Staff were very pleasant, food delicious, very clean. One bad thing is how slippery the bath is. I have a huge bruise. Ended up putting a towel in the bath to add more grip but they really should add something. There were lots of signs saying the bath was slippery. They were right.

Posted by on 31 May 2019

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5 out of 5
The staff were friendly and professional. I had an awkward situation where my phone was stolen and the staff assisted me with the reporting process to local authorities.

Posted by on 6 May 2019

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Comment from Hotel Management

11 May 2019 by Aston Kuta

Dear Valued Guest, Thank you for your kind feedback. We are sorry to hear regarding your stolen phone. We hope that our staff has done their best to help you with the situation, thank you for your compliment for them. It was nice to have you stay with us and we look forward to welcome you back.

4 out of 5

Posted by on 10 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by Aston Kuta

Dear Valued Guest, Thank you for your great feedback.

4 out of 5

5 STAR = 0 STAR

Pros: lobby decor premier room hotel swimming pool hotel cleanliness
Cons: food could be better staff could interact with guests more staff could smile more
Location: Just out of Kuta central. Nice walk past bars and shops. Cost 11,000-12,000 rupiah if you wanted to catch a metered taxi.
Found the hotel to be absolutely beautiful. The decor and rooms were well presented. Unfortunately we left our mobile phone and John Grisham novel in the hotel room and when we returned to locate it, the staff said it was not there. Very disappointing to know that the only possibility is that staff pinched it. Room was beautiful nevertheless.

Posted by , from Australia on 2 Nov. 2015

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Comment from Hotel Management

17 Nov. 2015 by AstonKuta H, General Manager

Dear Mardz, Thank you so much for the very kind words regarding your recent stay with us. It's never easy to hear when a guests stay has been anything less than perfect. We've tried our best to locate your mobile phone, but we sincerely apologize that we couldn't find it. We hope to get the opportunity to make it up to you and make your next stay an excellent one. Best Regards,

5 out of 5
Pros: Close to airport. walking distance to major shopping centres. friendly helpful staff
Cons: Gym wasnt the best
Facilities: Above average; Value: Bargain; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Gold Coast on 4 Jun. 2014

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5 out of 5
Pros: The suites are large, good for couples with a baby/toddler
Cons: Lunch was very average, breakfast was good

Posted by , from Australia - NT - Darwin on 3 Jun. 2014

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5 out of 5
Pros: Room
Location: Close to everything
Facilities: Top of the line; Value: Average price; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - WA - Perth on 8 Jan. 2014

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4 out of 5
Pros: Convenience to airport
Cons: Not so close to beach
clean, comfortable, swim up pool bar - get what you expect from website etc. No surprises!

Posted by , from Australia - VIC - Melbourne on 12 Aug. 2013

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About the Aston Kuta Hotel and Residence

Location Jl. Wana Segara No. 2-5, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Aston Kuta Hotel and Residence offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 75 square feet (7 square metres). A rooftop terrace, spa services, and a free kid's club are also featured at the luxury Aston Kuta Hotel and Residence. An area shuttle within 2 km and A free shuttle from the airport to the hotel (available 24 hours) are free. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Kuta hotel.

  • 1 building
  • 209 guestrooms or units
  • 5 levels
  • 75 sq ft of conference space
  • 7 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (3 km / 1.8 mi)
  • Property shuttles: Free airport pick-up and area shuttle within 2 km; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Aston Kuta Hotel and Residence offers 209 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10 AM.

Sugar and Spice – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at 2:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 17

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Rollaway bed fee: IDR 423500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Hotel Kuta
  • Aston Kuta
  • Aston Kuta Hotel
  • Hotel Aston Kuta
  • Kuta Aston Hotel
  • Aston Kuta Hotel & Residence Bali
  • Aston Kuta Hotel And Residence
  • Aston Kuta And Residence Kuta
  • Aston Kuta Hotel and Residence Kuta
  • Aston Kuta Hotel and Residence Hotel
  • Aston Kuta Hotel and Residence Hotel Kuta

You should know

  • Aston Kuta Hotel and Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing https://www.wotif.com/Kuta-Hotels-Aston-Kuta-Hotel-and-Residence.h2995479-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.