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4.4 out of 5

"Lovely hotel close to airport. Nice feel and atmosphere, beautiful pool " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

A luxury stay in the heart of Kuta awaits you at Aston Kuta Hotel and Residence. Within just a 15-minute stroll, you'll find popular places like Tuban Beach and Discovery Shopping Mall. Highlights at this family-friendly hotel include in-room free WiFi, fireplaces, and LCD TVs.

All 209 soundproofed rooms feature cable TV, coffee/tea makers, and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Free bottled water, in-room massages, and safes are also available.

The restaurant, Sugar and Spice, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, fitness center, and kids' swimming pool. Added amenities include free WiFi in public areas, spa services, and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10 AM. There's also free valet parking, along with the convenience of a free airport shuttle.

Within a 20-minute walk of this 4.5-star Kartika Plaza hotel, attractions include Waterbom Bali and Kuta Beach.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$32* Per night/room 21 Oct. - 22 Oct.

Premier Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Aston Kuta Hotel and Residence ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aston Kuta Hotel and Residence

Everyone (8) Couples (6) Family (4)
4 out of 5
Lovely hotel close to airport. Nice feel and atmosphere, beautiful pool

Posted by on 1 Mar. 2020

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5 out of 5

Posted by on 27 Jan. 2020

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5 out of 5

Posted by on 11 Jan. 2020

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4 out of 5
Reasonable condition. May need a refurbishment. Service was goog

Posted by on 30 Nov. 2019

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5 out of 5
The staff are so friendly and they full fill all your requests. We stay there every year and will be back next year.

Posted by on 27 Nov. 2019

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5 out of 5
Excellent location near the airport. We used this as a transit point after getting into Denpassar in the evening and leaving for Tejakula in the morning. Staff were very pleasant, food delicious, very clean. One bad thing is how slippery the bath is. I have a huge bruise. Ended up putting a towel in the bath to add more grip but they really should add something. There were lots of signs saying the bath was slippery. They were right.

Posted by on 31 May 2019

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5 out of 5
The staff were friendly and professional. I had an awkward situation where my phone was stolen and the staff assisted me with the reporting process to local authorities.

Posted by on 6 May 2019

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Comment from Hotel Management

11 May 2019 by Aston Kuta

Dear Valued Guest, Thank you for your kind feedback. We are sorry to hear regarding your stolen phone. We hope that our staff has done their best to help you with the situation, thank you for your compliment for them. It was nice to have you stay with us and we look forward to welcome you back.

4 out of 5

Posted by on 10 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by Aston Kuta

Dear Valued Guest, Thank you for your great feedback.

4 out of 5

5 STAR = 0 STAR

Pros: lobby decor premier room hotel swimming pool hotel cleanliness
Cons: food could be better staff could interact with guests more staff could smile more
Location: Just out of Kuta central. Nice walk past bars and shops. Cost 11,000-12,000 rupiah if you wanted to catch a metered taxi.
Found the hotel to be absolutely beautiful. The decor and rooms were well presented. Unfortunately we left our mobile phone and John Grisham novel in the hotel room and when we returned to locate it, the staff said it was not there. Very disappointing to know that the only possibility is that staff pinched it. Room was beautiful nevertheless.

Posted by , from Australia on 2 Nov. 2015

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Comment from Hotel Management

17 Nov. 2015 by AstonKuta H, General Manager

Dear Mardz, Thank you so much for the very kind words regarding your recent stay with us. It's never easy to hear when a guests stay has been anything less than perfect. We've tried our best to locate your mobile phone, but we sincerely apologize that we couldn't find it. We hope to get the opportunity to make it up to you and make your next stay an excellent one. Best Regards,

5 out of 5
Pros: Close to airport. walking distance to major shopping centres. friendly helpful staff
Cons: Gym wasnt the best
Facilities: Above average; Value: Bargain; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Gold Coast on 4 Jun. 2014

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About the Aston Kuta Hotel and Residence

Location Jl. Wana Segara No. 2-5, Kuta, Bali 80361

Property Features

Aston Kuta Hotel and Residence offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 75 square feet (7 square meters). A rooftop terrace, spa services, and a complimentary children's club are also featured at the luxury Aston Kuta Hotel and Residence. An area shuttle within 2 km and a roundtrip airport shuttle (available on request) are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Kuta hotel.

  • 1 building
  • 209 guestrooms or units
  • 5 levels
  • 75 sq ft of conference space
  • 7 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 km
  • Parking: Free valet parking and self parking

Room Amenities

Aston Kuta Hotel and Residence offers 209 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10 AM.

Sugar and Spice - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Aston Kuta Hotel and Residence

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 423500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Hotel Kuta
  • Aston Kuta
  • Aston Kuta Hotel
  • Hotel Aston Kuta
  • Kuta Aston Hotel
  • Aston Kuta Hotel & Residence Bali
  • Aston Kuta Hotel And Residence
  • Aston Kuta And Residence Kuta
  • Aston Kuta Hotel and Residence Kuta
  • Aston Kuta Hotel and Residence Hotel
  • Aston Kuta Hotel and Residence Hotel Kuta

You should know

  • Aston Kuta Hotel and Residence offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.