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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
Lakefront hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Exterior
Terrace/patio
Daily buffet breakfast (USD 11 per person)
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$215
includes taxes & fees
9 Jan - 10 Jan 2026

Explore the area

View map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • 48 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Designer toiletries
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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The price is AU$193
includes taxes & fees
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About the area

Jacksonville

At Hyatt Place Jacksonville / St. Johns Town Center you'll be within a 10-minute stroll of St. Johns Town Center and within 30 minutes of University of North Florida. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 6472 square feet (601 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Southside hotel include The Avenues and Jacksonville Symphony Orchestra.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.1 km
  • Topgolf - 17 min walk - 1.4 km
  • University of North Florida - 2 min drive - 2.0 km
  • EverBank Stadium - 15 min drive - 20.0 km
  • TPC Sawgrass - 20 min drive - 25.1 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk
  • ‪Talkin' Tacos Towncenter - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6472 square feet (601 square metres) and includes conference space. The business-friendly Hyatt Place Jacksonville / St. Johns Town Center also features a terrace, dry cleaning/laundry services, and a corner/local shop. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6472 sq ft of conference space
  • 601 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Sheraton Jacksonville Hotel
  • Pool
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  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,008 reviews
The price is AU$170
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 53 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

What is the cancellation policy at Hyatt Place Jacksonville / St. Johns Town Center?

Hyatt Place Jacksonville / St. Johns Town Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Jacksonville / St. Johns Town Center?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Jacksonville / St. Johns Town Center on 9 Jan 2026 start from AU$214.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Jacksonville / St. Johns Town Center?

Yep, Hyatt Place Jacksonville / St. Johns Town Center has a self car park with in/out privileges for USD 5.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Hyatt Place Jacksonville / St. Johns Town Center?

The closest beach to Hyatt Place Jacksonville / St. Johns Town Center is Northeast Florida Beaches (14 km).

Does Hyatt Place Jacksonville / St. Johns Town Center have a pool?

Hyatt Place Jacksonville / St. Johns Town Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Is Hyatt Place Jacksonville / St. Johns Town Center family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Jacksonville / St. Johns Town Center is a hit with families.

Does Hyatt Place Jacksonville / St. Johns Town Center serve breakfast?

You bet, our travelers give a thumbs up to the buffet breakfast here! Offered weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Jacksonville / St. Johns Town Center?

No, Hyatt Place Jacksonville / St. Johns Town Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Jacksonville / St. Johns Town Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Jacksonville / St. Johns Town Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1005 reviews
Rating 8 - Good. 152 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darron R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lateef

Stayed 6 nights in Sep 2025

10/10 Excellent

Geovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Clarice

Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Review

The hotel was clean and in a great location. However, we found hair o the sleeper sofa sheets indicating the sheets hadn't been washed. There was also candy and wrappers under the bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well situated for relaxing get-aways and shopping excursions in particular. The deck on the lake and amenities are delightful!
Stayed 2 nights in Sep 2025

10/10 Excellent

Courtney

Travelled with family and small children
The pool area was incredible. The sunsets over the lake were spectacular. We enjoyed our stay and the food they offered too. Wish they had better pillows though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 2 nights in Sep 2025

6/10 Okay

Fred

Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Stayed 1 night in Sep 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in person was super friendly and helpful. We had a nice room with a great view. It was only one night but it was really nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Shante

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were ok but the patio by the riverfront was nasty. Tried to sit outside and the furniture was nasty. Elevators smelled like a wet mops I must likely don’t ever stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy parking. Nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and very friendly staff, highly recommended
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

8/10 Good

Jeremiah

Stayed 1 night in Aug 2025

6/10 Okay

Gilberto

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

phyllis l.

Liked: Cleanliness, staff & service
Our shower did not work properly. We reported it but it wasn't fixed. Other than that the room was fine. Staff was nice.
Stayed 3 nights in Aug 2025

8/10 Good

Stacey R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

A very nice place to stay if you are in town for an event near Maggiano’s. There’s a nice sitting area behind the hotel that overlooks a lake with lots of seating. Pool is also very nice. Good showers and comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Travelled with family
The stay was fine but I was disappointed they would not offer a little charity to me after I mistakenly booked the wrong night. Had I known I would probably have not booked with them again and found something a little cheaper. I understand it’s a policy, but it was a completely honest mistake and it would have given me a nicer opinion of a company that showed some forgiveness.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to shopping and losts of food options
View from room
Stayed 2 nights in Aug 2025