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Southernmost Beach Resort and Guesthouses

Property class: 4

Photo gallery for Southernmost Beach Resort and Guesthouses

Couples treatment room(s), facials, massages
Property video
On the beach, sun-loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, pool loungers
Fountain

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$519
includes taxes & fees
19 May - 20 May

Explore the area

View map
1319 Duval Street, Key West, FL, 33040
  • Place, Duval Street
    ‪1 min walk‬
  • Place, South Beach
    ‪2 min walk‬
  • Place, Southernmost Point
    ‪3 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for The Residence, Three Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

The Residence, Three Bedroom Suite

  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Ocean 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Partial Ocean 1 King

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Duval Two Queen, Adults Only, Breakfast Included

Duval Two Queen, Adults Only, Breakfast Included

Duval Two Queen, Adults Only, Breakfast Included

  • Sleeps 4
  • 2 Queen Beds

View all photos for Duval Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Duval Queen, Adults Only, Breakfast Included

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for La Mer Dewey Island View King

Premium bedding, pillow-top beds, in-room safe, desk

La Mer Dewey Island View King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Duval King, Adults Only, Breakfast Included

Duval King, Adults Only, Breakfast Included

Duval King, Adults Only, Breakfast Included

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean Two Queen with Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Partial Ocean Two Queen with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mobility Accessible

Superior Room, 1 King Bed, Mobility Accessible

Superior Room, 1 King Bed, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy Queen

Premium bedding, pillow-top beds, in-room safe, desk

Cozy Queen

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

View from room

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(11 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Avalon Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon Queen, Adults Only, Breakfast Included

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Avalon Two Queen, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon Two Queen, Adults Only, Breakfast Included

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Avalon King, Adults Only, Breakfast Included

Premium bedding, pillow-top beds, in-room safe, desk

Avalon King, Adults Only, Breakfast Included

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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Opal Key Resort & Marina, Key West

Old Town Key West
  • Pool
  • Spa pool
  • Spa
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4.6 out of 5, Wonderful, 1,082 reviews
The price is AU$478
includes taxes & fees
3 May - 4 May
Opal Key Resort & Marina, Key West

About the area

Key West

Southernmost Beach Resort and Guesthouses places you in the centre of Key West, steps from South Beach and within a short 5-minute stroll of Southernmost Point. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering at Petite Spa can include massages and facials. The restaurant, Southernmost Beach Cafe, serves American cuisine and is open for breakfast, lunch and dinner. Pineapple Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. 1376 square feet (128 square metres) of event facilities include 2 meeting rooms and conference space. Added amenities include coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Old Town Key West hotel, you'll be 2.1 km (1.3 mi) from Fort Zachary Taylor Historic State Park.

What's nearby

  • Duval Street - 1 min walk - 0.2 km
  • South Beach - 2 min walk - 0.2 km
  • Key West Butterfly and Nature Conservatory - 2 min walk - 0.2 km
  • Southernmost Point - 3 min walk - 0.3 km
  • Ernest Hemingway Home and Museum - 7 min walk - 0.7 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 11 min drive

Restaurants

  • ‪Seaside Cafe at the Mansion - ‬3 min walk
  • ‪Southernmost Beach Café - ‬3 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Cuban Coffee Queen (Duval) - ‬3 min walk
  • ‪Rum Bar at the Speakeasy Inn - ‬3 min walk

About this property

Southernmost Beach Resort and Guesthouses

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Southernmost Beach Resort and Guesthouses, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 296 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • 1376 sq ft of conference space
  • 128 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Dining venue
Southernmost Beach Resort and Guesthouses offers 296 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Petite Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include massages and facials. The spa is open daily.

Similar properties

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Opal Key Resort & Marina, Key West
Old Town Key West
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,082 reviews
The price is AU$478
includes taxes & fees
3 May - 4 May
Opal Key Resort & Marina, Key West

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 53.75 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 25 to 35 for adults and USD 11 to 21 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pineapple Bar
  • Shores Bar
  • Southernmost Beach Cafe

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,376 square feet of conference space
  • 2 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 73.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 35 for adults and USD 11 to 21 for children
  • Self-parking fee: USD 53.75 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Southernmost
Southernmost
Southernmost Beach
Southernmost Beach Hotel
Southernmost Beach Hotel Key West
Southernmost Beach Key West
Southernmost Hotel
Southernmost Hotel Beach
Southernmost Beach Resort Key West
Southernmost Beach Resort
Southernmost On The Beach Hotel Key West
Key West Southernmost Beach
Southernmost Beach Resort
Southernmost And Guesthouses
Southernmost Beach Resort and Guesthouses Hotel
Southernmost Beach Resort and Guesthouses Key West
Southernmost Beach Resort and Guesthouses Hotel Key West

Frequently asked questions

What is the cancellation policy at Southernmost Beach Resort and Guesthouses?

Southernmost Beach Resort and Guesthouses offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Southernmost Beach Resort and Guesthouses?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at Southernmost Beach Resort and Guesthouses on 19 May 2026 start from AU$519, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Southernmost Beach Resort and Guesthouses?

Yep, Southernmost Beach Resort and Guesthouses has a self car park with in/out privileges for USD 53.75 per day. A self car park is also available, for a fee.

Are there any beaches close to Southernmost Beach Resort and Guesthouses?

Yep, Southernmost Beach Resort and Guesthouses is a short 3-minute walk from Florida Keys Beaches. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Southernmost Beach Resort and Guesthouses?

Yep, Petite Spa is available for guests. You'll enjoy services like facials.

Does Southernmost Beach Resort and Guesthouses have a pool?

Yep, and guests love it! Southernmost Beach Resort and Guesthouses has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Southernmost Beach Resort and Guesthouses?

Southernmost Beach Resort and Guesthouses features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Southernmost Beach Resort and Guesthouses a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Southernmost Beach Resort and Guesthouses.

Is Southernmost Beach Resort and Guesthouses family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Southernmost Beach Resort and Guesthouses is a hit with families.

Does Southernmost Beach Resort and Guesthouses serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Southernmost Beach Resort and Guesthouses?

No, Southernmost Beach Resort and Guesthouses does not offer an airport shuttle service.

Is there a bar or restaurant at Southernmost Beach Resort and Guesthouses?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Southernmost Beach Resort and Guesthouses?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Southernmost Beach Resort and Guesthouses?

No, only service animals are allowed.

Southernmost Beach Resort and Guesthouses Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1976 out of 3239 reviews
Rating 8 - Good. 684 out of 3239 reviews
Rating 6 - Okay. 355 out of 3239 reviews
Rating 4 - Poor. 117 out of 3239 reviews
Rating 2 - Terrible. 107 out of 3239 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ilinca C, Trussville

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Linsey Renae

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice room and very clean! Being so close to the ocean was amazing. Staff was very friendly and helpful. Would absolutely recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Olivia

Beautiful room
Stayed 4 nights in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, super spacious and adorable balcony to sit and relax. Fantastic location and beautiful beach.
Stayed 3 nights in Jan 2026

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Ginger

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved everything about it! Absolutely beautiful sunsets!!! We had a wonderful time!
Beautiful sunset
We would always meet our group at the pool and these roosters would join us
Another beautiful sunset
Stayed 5 nights in Jan 2026

8/10 Good

Martin Lee

Travelled with family
The room was spotless. Staff members were friendly and the resort itself was beautiful. Also you can’t beat the location on the end of Duval.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tu Anh

Stayed 4 nights in Jan 2026

10/10 Excellent

Debra

Stayed 5 nights in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff. Beautiful views. Enjoyed our stay for the Key West Half Marathon.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location! The rooms were updated. (We had a few problems that we brought to the attention of the staff and they were quickly addressed.) We paid extra for a balcony view, however it looked over the roof of another part of the hotel... No street view, no pool view, no beach view. With that said, we didnt go to Key West to stay in our room. Great beach next to property that offered chairs for guests and 3 pools gave us plenty to do while at the resort. I would definitely recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Diane Stephanie

Travelled with group
Liked: Cleanliness
NA but view from restaurant on beach great
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The right location at the right price. They sent texts to update you on activities on-site.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 5 nights in Jan 2026

6/10 Okay

Michael Ray

Liked: Cleanliness
The room was right next to lobby. It was noisy to all hours of the night. If you book do not get 2100 or 2200 rooms.
Stayed 5 nights in Jan 2026

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
AC units very loud
Stayed 4 nights in Jan 2026

6/10 Okay

John David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had view of mechanical equipment, very loud. Minisplit leaking,puddles on floor. I slipped and fell,ripping toenail off.
Stayed 4 nights in Jan 2026

10/10 Excellent

Coby

Stayed 2 nights in Jan 2026

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, amenities
The location, room, and amenities were all very good. An area for improvement would be the friendliness of the staff. Some were very good, but there were staff that seemed bothered by us ordering food and drinks. We showed up a the cafe bar 20 minutes before 9 and a lady (seemed like a manager) didn't even greet us. She just said over and over that the kitchen is closing and we are lucky to be able to get food since the chef made an exception. For a hotel that is $600++ a night, the service should have been way better. The bartender at the pool bar was not friendly at all either. The friendlies staff member was the male bartender on Saturday night and the beach chair guy.
Stayed 3 nights in Jan 2026

10/10 Excellent

Arlene Anderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, multiple pool and beach options, walkable to everything, no rental car needed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Fehim

Stayed 6 nights in Jan 2026

10/10 Excellent

DAIVD

Liked: Cleanliness, amenities, property conditions & facilities
Small room at first, but they gave us a different one that was nice
Stayed 5 nights in Jan 2026

8/10 Good

Rebecca Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach cafe offered great options for Breakfast on the go or dine in. Dinner was delicious!
Stayed 5 nights in Jan 2026

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to beach. Front desk and text communication with hotel was very active and communicative, they checked in each day. Housekeeping was great each day. Pools were clean. Easy to get uber/taxi back to airport. Hotel held bags at checkout with ease.
Stayed 4 nights in Jan 2026

4/10 Poor

Wesley

Travelled with partner
Disliked: Cleanliness
Watch out for upcharges!!! They charge a $50 daily parking fee to park in their lot for the benefit of staying at their resort. There is also a resort fee tacked onto whatever you pay Expedia and/or to the resort. The room we booked was not the room we were assigned. We were told at check-in that to get the room we wanted (and booked), there was a $300 per night upcharge. Instead of a Superior Room on the beach, they were going to put us in a room facing a busy street. Worse, the room we booked didn't even exist. Every morning the maids flip the deadbolt locks on the doors of the rooms that they are cleaning, and bang them every time they enter and leave a room...countless times when they are cleaning. Up and down the walkway, it sounds like guns going off...woke us up every morning. I mentioned this to the cleaning service manager, who I just happened to run into on the stairs one morning. I suggested that they give each maid a piece of rubber to wedge in the door. She stood and listened to the constant banging, agreed it was annoying, but did nothing. Upon check-in, our bed was full of sand. When we checked out, the registration staff was super busy, and they told me that they'd email me my bill. The printer was down and a lot of people were checking in--long line. In spite of repeated requests since our visit, I cannot get the office to send our invoice to see what all I paid for...$930 in upcharges. Great location. Terrible customer service.
Stayed 4 nights in Dec 2025