Universal's Endless Summer Resort - Dockside Inn and Suites

3.0 star property
Family-friendly hotel with 2 outdoor pools and bars/lounges

Photo gallery for Universal's Endless Summer Resort - Dockside Inn and Suites

2 outdoor pools, pool umbrellas, pool loungers
Property video
Lobby
Mini-fridge, coffee/tea maker
Café

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
The current price is AU$230
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
7125 Universal Boulevard, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪9 min walk‬
  • Place, Universal’s Volcano Bay
    ‪20 min walk‬
  • Place, Universal Studios Florida
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

Two-Bedroom Suite With Pool View

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Two-Bedroom Suite

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Standard Room With Two Queen Beds

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • Sleeps 4

Standard Room (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(720 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Pool View (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(218 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(405 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Suite, 2 Bedrooms, Pool View (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(141 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Two Queen Room with Pool View

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • Sleeps 4

Standard Room, Pool View (Mobility, Bathtub) (Includes Early Park Admission*)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Pool View (Mobility, Bathtub) (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Suite, 2 Bedrooms, Bathtub (Mobility) (Includes Early Park Admission*)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Standard Room, Bathtub (Mobility) (Includes Early Park Admission*)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Pool View (Hearing) (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Pool View (Hearing) (Includes Early Park Admission*)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Suite, 2 Bedrooms (Hearing) (Includes Early Park Admission*)

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Standard Room (Hearing) (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Pool View (Mobility, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Suite, 2 Bedrooms (Mobility, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 41 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Standard Room (Mobility, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible (Mobility, Roll-in Shower)

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hair dryer
Refrigerator
  • Sleeps 4

Standard Room, Accessible, Pool View (Hearing)

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • Sleeps 4

Standard Room, Accessible, Bathtub (Mobility)

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hair dryer
Refrigerator
  • Sleeps 4

Standard Room, Accessible, Pool View (Mobility, Bathtub)

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hair dryer
Refrigerator
  • Sleeps 4

Standard Room, Accessible (Hearing)

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • Sleeps 4

Hearing Accessible 2 Bedroom Suite Pool View

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Mobility Accessible 2 Bedroom Suite Pool View, W/Ada Tub

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Mobility Accessible 2 Bedroom Suite, W/Ada Tub

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Two-Bedroom Suite-Hearing Accessible

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Mobility Accessible 2 Bedroom Suite Pool View, W/Roll-in Shower

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

Mobility Accessible 2 Bedroom Suite, W/Roll-in Shower

Separate dining area
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 6

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Endless Summer Resort - Dockside Inn and Suites. Within a 30-minute stroll, you'll find Universal CityWalk and Universal Orlando Resort. Highlights at this hotel include 2 outdoor swimming pools, 3 bars/lounges and a restaurant. .The restaurant, Pier 8 Market, is open for breakfast, lunch and dinner. Sunset Lounge is the hotel's own bar. Enjoy the gym, kids' swimming pool, pool loungers and lifeguards on site. Additionally, you'll find free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3-property class Florida Center hotel, you'll be 2.5 km (1.6 mi) from Universal’s Islands of Adventure and 2.5 km (1.6 mi) from Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 9 min walk - 0.8 km
  • Universal CityWalk - 17 min walk - 1.5 km
  • Universal’s Islands of Adventure - 19 min walk - 1.6 km
  • Universal’s Volcano Bay - 20 min walk - 1.7 km
  • Universal Studios Florida - 4 min drive - 2.4 km

Getting around

  • Orlando Station - 16 min drive
  • Sand Lake Road Station - 24 min drive
  • Orlando International Airport (MCO) - 26 min drive

Restaurants

  • ‪Dockside’s Pier 8 Market - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Wave Maker’s Pool Bar - ‬2 min walk
  • ‪Sunset Lounge - ‬1 min walk
  • ‪IHOP - ‬6 min walk

About this property

Universal's Endless Summer Resort - Dockside Inn and Suites

Family-friendly hotel with 2 outdoor pools and bars/lounges
As a guest of Universal's Endless Summer Resort - Dockside Inn and Suites, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Early theme park entry, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Universal's Endless Summer Resort - Dockside Inn and Suites. Parking is available for a fee.

This 3-star Orlando hotel is smoke free.

  • 2050 guestrooms or units
  • 2 buildings
  • 3 bars or lounges
  • Built in 2020
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Universal's Endless Summer Resort - Dockside Inn and Suites offers 2050 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 10 for adults and USD 7 to 10 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pier 8 Market
  • Starbucks®
  • Sunset Lounge
  • The Oasis Beach Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Gym

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Built in 2020
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 10 for adults and USD 7 to 10 for children
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Universals Endless Summer Hotel
Hotel Universals Endless Summer ORLANDO
ORLANDO Universals Endless Summer Hotel
Universals Endless Summer Hotel ORLANDO
Universals Endless Summer Hotel
Universals Endless Summer ORLANDO
Hotel Universals Endless Summer
Universals Endless Summer
Universals Endless Summer Dockside Inn Suites

Frequently asked questions

What is the cancellation policy at Universal's Endless Summer Resort - Dockside Inn and Suites?

Universal's Endless Summer Resort - Dockside Inn and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Endless Summer Resort - Dockside Inn and Suites?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Universal's Endless Summer Resort - Dockside Inn and Suites on 1 Dec 2025 start from AU$230.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Endless Summer Resort - Dockside Inn and Suites?

Yep, Universal's Endless Summer Resort - Dockside Inn and Suites has a covered self car park with in/out privileges for USD 26 per night.

Does Universal's Endless Summer Resort - Dockside Inn and Suites have a pool?

Yep, and guests love it! Universal's Endless Summer Resort - Dockside Inn and Suites has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Universal's Endless Summer Resort - Dockside Inn and Suites have a waterslide?

No, there is no waterslide at Universal's Endless Summer Resort - Dockside Inn and Suites, but CoCo Key Water Resort is a short 18-minute walk away.

Is Universal's Endless Summer Resort - Dockside Inn and Suites family-friendly?

You bet! With amenities such as a children's pool and early theme park entry, as well as free infant beds in the guestrooms, it's no surprise that Universal's Endless Summer Resort - Dockside Inn and Suites is a hit with families.

Does Universal's Endless Summer Resort - Dockside Inn and Suites serve breakfast?

You bet, cooked-to-order brekkie is available on weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Endless Summer Resort - Dockside Inn and Suites?

No, Universal's Endless Summer Resort - Dockside Inn and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Endless Summer Resort - Dockside Inn and Suites?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Universal's Endless Summer Resort - Dockside Inn and Suites?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Universal's Endless Summer Resort - Dockside Inn and Suites?

No, only service animals are allowed.

Reviews

Universal's Endless Summer Resort - Dockside Inn and Suites Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 3527 out of 5136 reviews
Rating 8 - Good. 1040 out of 5136 reviews
Rating 6 - Okay. 346 out of 5136 reviews
Rating 4 - Poor. 114 out of 5136 reviews
Rating 2 - Terrible. 109 out of 5136 reviews

Reviews

8/10 Good

Yunior Medina

Stayed 2 nights in Aug 2025

8/10 Good

Jorge

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not like breakfast… opted for Starbucks the following morning. Pillows were extremely uncomfortable. Shower water with No pressure. They only cleaned our room twice in 5 days. Elevators are super slow with too much traffic, need more elevators!!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jay

Travelled with family
Some of the lobby furniture was stained and the carpet looked dingy. The lobby bathrooms were a little unkept. The dining area and store were nice.
Stayed 3 nights in Aug 2025

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced and has bus service to the theme park
Stayed 7 nights in Aug 2025

10/10 Excellent

JULIE

Stayed 12 nights in Jul 2025

6/10 Okay

ESTHER YUEN WAI

Travelled with family
Liked: Amenities
We stayed for 8 days. Bathroom air vent doesn't work since day 1. Requested repair twice but never show up at all as they promised they will fix the next day twice. The Front Desk "man" was very kind but the Information Counter "man" was rude when talking to guests. Food at the lobby was average being quick eats as expected. Food court staff were very kind. 1 of the Universal hotel shuttle bus driver was also rude, his word "Those people who doesn't care about anybody else needs to move back so more people could fit in" with mouthing tone. If he could use an announcement speaker or speak louder instead of using his dissatisfying talking to himself tone, maybe passengers could hear him instead of only a few people near him witnessing him accusing passengers not caring for others. So overall, 3 stars is what I rated.
Stayed 7 nights in Jul 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was pleasant. The pool clean and spacious there is a pool bar but no food, you have to go to the lobby for food. The food options are not great all so cal options. Most guest were ordering door dash. The resort is very quiet and relaxed and close to all attractions. Just wish there were other food options and maybe an ice cream shop for late night.
Stayed 6 nights in Aug 2025

10/10 Excellent

IVETTE

Stayed 3 nights in Aug 2025

10/10 Excellent

Cyril

Stayed 8 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service
Hotel room are a little dated but the hotel itself is awesome with many restaurants to choose from and huge pool with bar. Overall good experience will definetly return.
Stayed 3 nights in Aug 2025

8/10 Good

Andy

Stayed 6 nights in Jun 2025

8/10 Good

Angel

Liked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly appreciated that their was a washer and dryer it made things so much easier for myself and my family.
Stayed 7 nights in Jul 2025

8/10 Good

Tamyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, the restaurant was very good, with a lot of options. And the shuttle between parks was a bonus and very helpful getting around. Had some trouble with the keys to our room. After 2 days, it was resolved
Stayed 7 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Scott

Stayed 4 nights in Aug 2025

6/10 Okay

Danielle

Stayed 3 nights in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay, convenient, very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great feel. Loved the room. Extra bedroom was an excellent touch. Perfect for a family with kids.
Stayed 1 night in Aug 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
-
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom suite is worked really well with family
Stayed 5 nights in Jul 2025

8/10 Good

Jacinda

Travelled with family
Liked: Amenities, property conditions & facilities
The property is nice, transportation to and from Universal parks. Food options and shopping inside hotels. Nice pools
Stayed 3 nights in Aug 2025