Universal's Cabana Bay Beach Resort

3.5 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Universal's Cabana Bay Beach Resort

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Property amenity
View from room
View from room
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$229
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
6550 Adventure Way, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪4 min walk‬
  • Universal’s Volcano Bay
    ‪6 min walk‬
  • Universal Studios Florida
    ‪14 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(92 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(130 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(185 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 72 sq m
  • Park view
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(151 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(59 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(443 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(49 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Cabana Bay Beach Resort. Within just a 10-minute stroll, you'll find Universal Orlando Resort and Universal’s Volcano Bay. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The restaurant, Bayliner Diner, serves American cuisine and is open for breakfast, lunch and dinner. Swizzle Lounge is the hotel's own bar. Enjoy the 2 hot tubs, gym and lazy river plus access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute walk of this 3.5-property class Florida Center hotel include Universal CityWalk and Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 4 min walk - 0.4 km
  • Universal’s Volcano Bay - 6 min walk - 0.6 km
  • Universal’s Islands of Adventure - 9 min walk - 0.8 km
  • Universal CityWalk - 11 min walk - 0.9 km
  • Universal Studios Florida - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬18 min walk
  • ‪Thunder Falls Terrace - ‬4 min drive
  • ‪Mythos - ‬2 min drive
  • ‪The Three Broomsticks - ‬2 min drive

About this property

Universal's Cabana Bay Beach Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, early theme park entry, and an arcade/games room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Universal's Cabana Bay Beach Resort offers 2200 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Cabana Bay Beach Resort TM & © 2025 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Frequently asked questions

What is the cancellation policy at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on 30 Sept 2025 start from AU$228.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Cabana Bay Beach Resort?

Yep, Universal's Cabana Bay Beach Resort has a covered self car park with in/out privileges for USD 26 per night.

Does Universal's Cabana Bay Beach Resort have a pool?

Yep, and guests love it! Universal's Cabana Bay Beach Resort has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Cabana Bay Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs.

Is Universal's Cabana Bay Beach Resort family-friendly?

You bet! With amenities such as early theme park entry and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Universal's Cabana Bay Beach Resort is a hit with families.

Does Universal's Cabana Bay Beach Resort serve breakfast?

Yeah, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Cabana Bay Beach Resort?

No, Universal's Cabana Bay Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Cabana Bay Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal's Cabana Bay Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Cabana Bay Beach Resort?

No, only service animals are allowed.

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3437 out of 5285 reviews
Rating 8 - Good. 1068 out of 5285 reviews
Rating 6 - Okay. 470 out of 5285 reviews
Rating 4 - Poor. 159 out of 5285 reviews
Rating 2 - Terrible. 151 out of 5285 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Xuezhen

Stayed 3 nights in Jun 2025

8/10 Good

Sherelle

Stayed 3 nights in Jun 2025

6/10 Okay

Isabela

Travelled with family
Our room had a view to a huge dumpster. We paid extra and got that. Very despointed.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Amenities
Family friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Travelled with family
Disliked: Property conditions & facilities
Did not like the check in process. It was busy and could not find a spot to park and register. The person at door told us to take a left out to parking. We turned and got into an area with other cars doing same and there were construction vehicles etc. We finally got out of that area and found a parking garage.Took us over a half an hour to find check in area. Once checked in I could not find where I parked the car. Also $26 a night to park was not something I expect once paying for hotel and $175 each to enter Universal
Stayed 2 nights in Jun 2025

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, Lots of fun!!

All the amenities were great! The rooms were comfy, only issue we had was they were supposed to clean the room ever other day, but didn’t even when I had requested it after the 2nd day of not cleaning. They only set clean towels in the room. They were great with keeping the towels coming. Kids enjoyed swimming at night after spending the days in the Universal parks. Easy access to parks with the shuttle bus and back. Overall, I recommend this resort.
Stayed 4 nights in Jun 2025

6/10 Okay

Esmeralda

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

angela

Travelled with family
Liked: Amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025

8/10 Good

Chasity

It was a great experience one stop shop if you have plans to visit universal. The bust take you too and from the park easy process. The food was good rooms clean I would recommend the stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you like mid-century modern architecture and design, then this is the pace for you! Clean, beautiful, and friendly staff.
Stayed 4 nights in Jun 2025

8/10 Good

Marcey

Stayed 7 nights in Jun 2025

4/10 Poor

Keanya

Liked: Cleanliness, amenities, property conditions & facilities
I love the vibe of this hotel property. In the past I have had pleasant stays at CBBR . However this time they took an additional 900 dollars from my account after I had already paid my remaining balance for my stay. Needless to say this effected what I can do , how much spend, there after.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amber

Stayed 1 night in Jun 2025

8/10 Good

saalia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay.. staff was amazing
Stayed 4 nights in Jun 2025

6/10 Okay

Riham

Liked: Staff & service
Disliked: Cleanliness
Nice environment
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location especially if going to Volcano Bay
Stayed 2 nights in Jun 2025

10/10 Excellent

Nardiel

Stayed 2 nights in Jun 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family friendly hotel, skip the fast pass, go an hour early and ride everything 5 times before park opens to public!!!
Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Panatda

Travelled with group
Disliked: Staff & service, amenities
I think something happened at Sapphire that required some guests over there to have to re-check in to Cabana and even though there were about 6 counters operating, the line was very slow when I checked in at 3:30 pm on father's day. Also, the rooms are far from the lobby so you'll be walking the narrow hallway all the way from the elevator inside, closest to the lobby, or you'll have to go take the elevelators outside, corresponding to your building number. Just know that you can walk in the wrong direction if you're not careful and we'll have to make the journey back. Also l, once you leave the pool, it seems you cannot re-enter unless you walk back through the parking lot or hallway. It's a lot of walking. Parking is also mostly out in the open, so manage where to party to get that shade from the building if you don't want your car to be a suna
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa, Berkeley Springs

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were amazing. From checking in to housekeeping, everything was great.
Stayed 3 nights in May 2025

10/10 Excellent

Karmisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like that the property was kid friendly and had options for kids to enjoy.
Stayed 3 nights in Jun 2025

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, the pool is awesome and the suite was perfect for 5
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 7 nights in Jun 2025