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Universal's Cabana Bay Beach Resort

3.5 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Universal's Cabana Bay Beach Resort

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Property amenity
View from room
View from room
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$388
includes taxes & fees
18 June - 19 June

Explore the area

Map
6550 Adventure Way, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪4 min walk‬
  • Universal’s Volcano Bay
    ‪6 min walk‬
  • Universal Studios Florida
    ‪14 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 72 sq m
  • Park view
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Cabana Bay Beach Resort. Within just a 10-minute stroll, you'll find Universal Orlando Resort and Universal’s Volcano Bay. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The restaurant, Bayliner Diner, serves American cuisine and is open for breakfast, lunch and dinner. Swizzle Lounge is the hotel's own bar. Enjoy the 2 hot tubs, gym and lazy river plus access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute walk of this 3.5-property class Florida Center hotel include Universal CityWalk and Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 4 min walk - 0.4 km
  • Universal’s Volcano Bay - 6 min walk - 0.6 km
  • Universal’s Islands of Adventure - 9 min walk - 0.8 km
  • Universal CityWalk - 11 min walk - 0.9 km
  • Universal Studios Florida - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬3 min drive
  • ‪Toon Lagoon - ‬19 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬17 min walk
  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬15 min walk

About this property

Universal's Cabana Bay Beach Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, early theme park entry, and an arcade/games room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Universal's Cabana Bay Beach Resort offers 2200 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 26 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Frequently asked questions

What is the cancellation policy at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on 18 June 2025 start from AU$388.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Cabana Bay Beach Resort?

Yep, Universal's Cabana Bay Beach Resort has a covered self car park with in/out privileges for USD 26 per night.

Does Universal's Cabana Bay Beach Resort have a pool?

Yep, and guests love it! Universal's Cabana Bay Beach Resort has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Cabana Bay Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs.

Is Universal's Cabana Bay Beach Resort family-friendly?

You bet! With amenities such as early theme park entry and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Universal's Cabana Bay Beach Resort is a hit with families.

Does Universal's Cabana Bay Beach Resort serve breakfast?

Yeah, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Cabana Bay Beach Resort?

No, Universal's Cabana Bay Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Cabana Bay Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal's Cabana Bay Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Cabana Bay Beach Resort?

No, only service animals are allowed.

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3352 out of 5195 reviews
Rating 8 - Good. 1059 out of 5195 reviews
Rating 6 - Okay. 465 out of 5195 reviews
Rating 4 - Poor. 166 out of 5195 reviews
Rating 2 - Terrible. 153 out of 5195 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Navetta

Stayed 2 nights in Mar 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yeirilys

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 3 nights in Mar 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Travelled with family
Liked: Amenities
I did like our stay at Cabana Bay except our room is far away from everything…we have to crossed multiple building to get to our room. The Volcano view is partially blocked and really not full Volcano view. Our room smells and seems not very clean. If I known that the room will be far I could stay standard room and not to pay extra for partially blocked Volcano view and room that are not well maintained
Stayed 4 nights in Mar 2025

8/10 Good

Rhoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was not perfect was our check-in. The staff were very helpful though and addressed our concern right away. We checked in around 3:30, was told to wait for a text message for our room assignment. We waited about an hour with no text update. So I went back to the check in counter, and was assigned another room. Again, the staff were wonderful and apologised for the wait.
Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

sylvia, southwest ranches

Travelled with family
limited transportation to parks
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
The resort was excellent. We really enjoyed our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christina, Beech Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

KADIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Mar 2025

8/10 Good

Kim

Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rose helped us over the phone qith bookinf issues and was so amazing. The property was incredible and qe cant wait to visit again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Seth Ellsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 4 nights in Mar 2025

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice water park
Stayed 2 nights in Mar 2025

10/10 Excellent

Latisha

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Food options on sight, awesome. Staff nice and helpful. Shuttles to parks, convenient. Only gripe is that room was not cleaned daily and towels were not changed daily. Were changed when requested without a problem. It was 3 of us in a room meant for 4 and we felt just a bit crowded. Overall great place to stay, would stay again.
Stayed 4 nights in Feb 2025

8/10 Good

Suk Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We request housekeeping on the 4th day but they didn't come.
Stayed 4 nights in Mar 2025

8/10 Good

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT location and value if you want to spend a day at Volcano Bay! Small but sufficient for our needs. We had 3 grandsons with us and chose the family room.
Stayed 1 night in Mar 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025