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Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5-star property
14500 Continental Gateway, Orlando, FL 1800 796 370
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1.0 out of 5
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Hotel Description

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. You'll be 6.8 km (4.2 mi) from Disney's Hollywood Studios® and 7.3 km (4.5 mi) from Disney Springs®. Highlights at this resort include 4 restaurants, 2 spa tubs, and a free water park.

All 777 rooms feature flat-screen TVs with digital channels, and you can enjoy sitting areas, free local calls, and safes. Refrigerators and microwaves make in-room dining convenient. Additionally, hair dryers, irons/ironing boards, and desks are available.

The buffet restaurant, Lakeside Breakfast Cafe, serves American cuisine and is open for breakfast. Lagoon Waterpark Bar is the resort's own bar. Enjoy the outdoor swimming pool, gym, kids' swimming pool, and waterslide. 7850 square feet (729 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 3.5-star Orlando resort include SeaWorld® Orlando and Epcot®.

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max
AU$101* Per night/room 31 Oct. - 1 Nov.

Family Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 3 Bedrooms, Accessible

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Suite, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Family (1)
1 out of 5
Not much to like. The place needs plenty of work. A severely overcrowded resort with dated rooms and absolutely terrible bathrooms. Shower curtain over the bath which dripped water all over the floor. Drain in bath was blocked... in fact ours had precious guests hair in plug. Hot water system took 5 min to kick in..wasting columes of water. No room between toilet and bath tub to sit, and housekeeping constantly under supplied toilet paper and towels. We paid and had a family of 5 in the room, and every day only 3 towels left by housekeeping. I complained about this every day to the rude front desk staff, only foe them to give me lip service that they will " make a special note to housekeeping for more towels " which never happened. We travelled with another family of 4, who were lucky enough at check in to het upgraded to a King room, even though we had 5 they could not find us a bigger room despite us paying more for the room. Staff were overall not accommodating and showed no genuine care or empathy. You definitely get what you pay for here and staff must be on minimum wage because thier effort and drive to be polite, is very infrequent. I would recommend you pay a bit more and stay in a cleaner more friendly facility.

Posted by , from Perth on 22 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by TA

Thank you for staying with us. We appreciate your feedback and will address these issues directly.

About the Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Location 14500 Continental Gateway, Orlando, FL 32821

Property Features

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a complimentary water park, 2 spa tubs, a waterslide, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite 24-hour business center. Event space at this resort measures 7850 square feet (729 square meters) and includes a conference center. A children's pool, a fitness center, and a vending machine are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available. This 3.5-star Orlando resort is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 7850 sq ft of conference space
  • 729 sq m of conference space
  • Built in 1999
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Lakeside Breakfast Cafe - This buffet restaurant specializes in American cuisine and serves breakfast only.

Antonios Pizzeria - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Hersheys Ice Cream - Onsite café. Open daily.

Lagoon Waterpark Bar - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Business center/computer access
  • Concierge service
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.95 for adults and USD 9.95 for children (approximately)
  • Self parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nickelodeon Resort
  • Nickelodeon Resort Suites
  • Nickelodeon Suites
  • Nickelodeon Suites Orlando
  • Holiday Inn Resort Orlando Suites Waterpark
  • Nickelodeon Suites Resort Orlando
  • Resort Nickelodeon
  • Nick Hotel Orlando
  • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
  • Nickelodeon Suites Resort
  • Holiday Inn Resort Suites Waterpark
  • Holiday Inn Orlando Suites Waterpark
  • Holiday Inn Suites Waterpark
  • Holiday Inn Resort Orlando Suites Waterpark

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.