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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property
Family-friendly hotel with 5 restaurants and 2 outdoor pools

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
Exterior detail
Suite, Multiple Beds
5 restaurants, breakfast, lunch, dinner served; American cuisine
Suite, Multiple Beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly
The current price is AU$225
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪2 min drive‬
  • Epcot®
    ‪6 min drive‬
  • Disney's Hollywood Studios®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

7.4 out of 10
Good
(432 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 42 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, in-room safe, desk, blackout curtains

Standard Suite

7.8 out of 10
Good
(90 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds

7.2 out of 10
Good
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
3 bedrooms
Blackout curtains
  • 84 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Private kitchen

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

7.4 out of 10
Good
(296 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 42 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 84 sq m
  • Sleeps 8
  • 2 King Beds and 1 Twin Bunk Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando Suites - Waterpark by IHG. You'll be 6.6 km (4.1 mi) from Disney's Hollywood Studios® and 7.3 km (4.5 mi) from Disney Springs™. Highlights at this hotel include 5 restaurants, 2 outdoor swimming pools and a water park. .The restaurant, Lakeside Cafe, serves American cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 2 hot tubs, gym and waterslide plus access to mini golf. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Orlando hotel include Epcot® and Orange County Convention Center.

What's nearby

  • Disney Springs™ - 2 min drive - 2.1 km
  • Old Town - 4 min drive - 4.8 km
  • Epcot® - 6 min drive - 5.3 km
  • Disney's Hollywood Studios® - 7 min drive - 6.9 km
  • SeaWorld® Orlando - 7 min drive - 9.4 km

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive

Restaurants

  • Chicken Guy!
  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬8 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Lakeside Cafe - ‬1 min walk

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers its guests a water park, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark by IHG. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1999
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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CoCo Key Hotel and Water Resort 

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
3.9 out of 5, Good, 3,558 reviews
The price is AU$212
includes taxes & fees
22 Sept - 23 Sept
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Gym
  • Heated pool
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 73.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Self-parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando Suites - Waterpark by IHG on 1 Sept 2025 start from AU$113.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yep, Holiday Inn Resort Orlando Suites - Waterpark by IHG has a self car park for USD 29.00 per day.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a pool?

Holiday Inn Resort Orlando Suites - Waterpark by IHG has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9 AM to 9 PM.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG features 2 outdoor pools, 2 hot tubs and a heated pool.

Is Holiday Inn Resort Orlando Suites - Waterpark by IHG family-friendly?

You bet! With amenities such as a playground, an arcade and a water park, it's no surprise that Holiday Inn Resort Orlando Suites - Waterpark by IHG is a hit with families.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, Holiday Inn Resort Orlando Suites - Waterpark by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Check-in begins at 4 PM. Check-out time is 10 AM.

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1517 out of 4082 reviews
Rating 8 - Good. 730 out of 4082 reviews
Rating 6 - Okay. 719 out of 4082 reviews
Rating 4 - Poor. 463 out of 4082 reviews
Rating 2 - Terrible. 653 out of 4082 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Arles

Travelled with family and small children
Liked: Cleanliness, amenities
I like the amenities on the property the arcade and the and the restaurants also the water park. Just kept closing it due tot the weather. I did not like that we were placed on the 4th floor and wasn’t told that the elevator wasn’t working.
Stayed 6 nights in May 2025

4/10 Poor

Shantell, Richmond

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dated and old. They changed my room type. Some of the water slides were not opened and we paid a resort fee it should have been discounted. Staff gave us poor directions to our room. There was only one elevator working and it’s was the slowest one ever.
Stayed 2 nights in May 2025

6/10 Okay

FRANCISCO

Travelled with family
Liked: Staff & service
The bunk beds for my kids
Stayed 5 nights in May 2025

2/10 Terrible

Jenet

Disliked: Staff & service, property conditions & facilities
Absolute worst experience and have stayed at several other resorts in the area. No towels at pool. Overcrowded and unsafe pool areas. So much horseplay & my children hurt several times. Paid for a premium cabana and was suppose to include server who never showed. Food and drink orders took extremely Long. Was so excited for all of the amenities they offer. Could be an awesome resort if they fired entire staff & rehired. Had one single manager that was semi decide r
Stayed 1 night in May 2025

8/10 Good

Jordan Leighann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything needed for a good stay.Pretty affordable for a large family. I would say the check in time 4:00 pm is a little late and I asked for early check in which was not available. I sat outside the hotel for 3 hrs with children waiting for a room to become available. They did make up for it with a later check out time. I would stay again just rearrange my arrival time to the facility.
Stayed 5 nights in May 2025

2/10 Terrible

Joseph

Travelled with family, Travelled with group
I arrived to find out that my room had been given to someone else and that there were no more rooms available. They then sent us to a different hotel that couldn’t accommodate us with the same amount of beds. The hotel we were sent to wasn’t even aware we were coming. The hotel we were sent to also had a bunch of add ons that we weren’t expecting that they attempted to charge us for. None of this was explained to me before booking, extra charges everywhere.
Stayed 1 night in Mar 2025

6/10 Okay

dreona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here recently and had mixed feelings. The hotel rooms themselves are average, but a solid choice if you’re traveling with kids our room had bunk beds, which was a nice touch for families. Room service was impressively fast, and the staff we interacted with were polite and responsive. That said, there were some serious drawbacks that made the stay frustrating. Throughout our visit, the hotel charged random amounts to my card with no explanation. It’s now been 6 days since checkout, and the funds are still listed as “processing.” When I called the front desk, I was told, “It’s just something the system does” and that the charges would eventually fall off. Please note the charges were on day 2 and 3 of my stay totaling $462.41. On day 4 I just locked my card to prevent further charging. Their response was not reassuring when you’re watching your money tied up without clarity. Another red flag: the resort fee was raised from $49 to $65 shortly before my stay. I was able to lock in the original rate, but the sudden price hike felt predatory especially in this economy. Overall, not a terrible place if you’re bringing kids and don’t mind a basic room, but the unclear billing practices and unexpected fee increases left a bad taste. I won’t be returning.
Stayed 3 nights in May 2025

8/10 Good

Francine, Riverview

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Kyonna.

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids never got to get in the pool because they continued to close the water park. I had to beg for housekeeping services, towels and toilet paper.
Stayed 5 nights in May 2025

6/10 Okay

Flavius

Stayed 4 nights in May 2025

4/10 Poor

stevie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Could not do early check in and they almost wouldn't let us check in at normal time (4pm) stating "our room was still not ready and check in only starts at 4pm and continues after that time".
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rosanna

Stayed 2 nights in Apr 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Edie

Travelled with partner
Liked: Cleanliness
Our neighbors were fight and screaming, I requested someone to come and ask them to stop around 12:30 am and didn't get a response till 3:30 am. I jad to catch a flight the next day. The lack of sleep made the long trip home miserable.
Stayed 1 night in May 2025

6/10 Okay

Cara

Travelled with family
There was a pool not working and when we went to the waterpark they didn’t open j til 10 although I called the front desk while standing there and the front desk said they open at 9 but didn’t even know about a “scheduled maintence”
Stayed 1 night in May 2025

10/10 Excellent

Tai

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Emily

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was closed most of the time for unknown reasons with no updates. I understand a couple of times was due to weather, but nobody would come around and speak with those waiting. The room was dark. Every other elevator was out of service.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

4/10 Poor

Kandy lynn, spanaway

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Poor septic issues , run down water park , falling apart.
Stayed 4 nights in May 2025

8/10 Good

Justin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms great the pool and waterslide area was great was renovation going on so some areas was not that great and of course everything was expensive but it is a hotel resort so what do you expect but the most ridiculous thing was they charge you for the pool floaties to make sure your kids don't drown for 500 for 2 nights some things should be free to use but not keep sheesh just cash grab on everything and the breakfast was 53$ for 2 adults and 2 children ages 2 and 4 should be complementary I mean even a best Western a low brand hotel give complimentary breakfast and it was sub par wheat french toast sucked
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Rachel

Stayed 4 nights in May 2025

4/10 Poor

Juan C

Travelled with family and small children
Disliked: Property conditions & facilities
I didn't have a good experience at this hotel, the Holiday Inn Resort and Water Park, because they charge a resort fee, which only includes the pool. The water park is closed, buildings 3, 4, and 5 are under renovation, the elevator wasn't working, and the view was under construction. Currently, it's not a good idea to stay at this hotel. The price I paid was quite high per night, plus the resort fee and parking. I don't recommend it.
Stayed 3 nights in May 2025

2/10 Terrible

javier

Disliked: Cleanliness, staff & service, property conditions & facilities
No vuelvo a hospedarme en ese hotel, te cobran por todo aún cuando tienes la reservación hecha,a la hora de hacer el checking, te cobran una tarifa extremadamente alta, los cuartos ya están un poco viejos y la limpieza no es muy buena, encontré cucarachas en la bañera y en el lavamos de la Cosina , además de pestañas postizas quizás de las personas hospedadas anteriormente estas estaban en la mesa de noche y en el sink del baño . La la noche que saldría alrededor de 250, al final salió en casi $350. Rediculo !!!!
Stayed 1 night in May 2025