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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property
Family-friendly hotel with 5 restaurants and 2 outdoor pools

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
2 Bedroom Queen Family Suite
1 bedroom, in-room safe, desk, blackout curtains
Lobby
Children's activities

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
The current price is AU$214
includes taxes & fees
6 May - 7 May

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪9 min drive‬
  • Epcot®
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout curtains

2 Bedroom King Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

3 Bedroom King Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite, Kitchen

1 Bedroom King Suite, Kitchen | Private kitchen

1 Bedroom King Suite, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible, 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout curtains

Accessible, 2 Bedroom King Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Suite

2 Bedroom Queen Suite

2 Bedroom Queen Suite

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom King Suite

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible, 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

Accessible, 3 Bedroom King Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando Suites - Waterpark by IHG. You'll be 6.6 km (4.1 mi) from Disney's Hollywood Studios® and 7.3 km (4.5 mi) from Disney Springs™. Highlights at this hotel include 5 restaurants, 2 outdoor swimming pools and a water park. .The restaurant, Lakeside Cafe, serves American cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 2 hot tubs, gym and waterslide plus access to mini golf. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Orlando hotel include Epcot® and Orange County Convention Center.

What's nearby

  • Old Town - 4 min drive - 4.1 km
  • Disney's Typhoon Lagoon Water Park - 7 min drive - 6.4 km
  • Disney Springs™ - 9 min drive - 7.3 km
  • Disney's Hollywood Studios® - 9 min drive - 6.7 km
  • Epcot® - 10 min drive - 8.2 km

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive

Restaurants

  • ‪The Polite Pig - ‬9 min drive
  • ‪T-Rex Cafe - ‬9 min drive
  • ‪Chicken Guy! By Guy Fieri - ‬10 min drive
  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬8 min drive
  • ‪Amorette's Patisserie - ‬9 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers its guests a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark by IHG. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1999
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

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3.9 out of 5, Good, 3,260 reviews
The price is AU$233
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.95 per person
  • Self-parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando Suites - Waterpark by IHG on 6 May 2025 start from AU$138.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yep, Holiday Inn Resort Orlando Suites - Waterpark by IHG has a self car park for USD 29.00 per day.

Are there any beaches close to Holiday Inn Resort Orlando Suites - Waterpark by IHG?

The closest beach to Holiday Inn Resort Orlando Suites - Waterpark by IHG is Beachcomber Beach (9.2 km).

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a pool?

Holiday Inn Resort Orlando Suites - Waterpark by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG features 2 outdoor pools, 2 hot tubs and 5 restaurants.

Is Holiday Inn Resort Orlando Suites - Waterpark by IHG family-friendly?

You bet! With amenities such as a playground, an arcade and a water park, it's no surprise that Holiday Inn Resort Orlando Suites - Waterpark by IHG is a hit with families.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, Holiday Inn Resort Orlando Suites - Waterpark by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Check-in begins at 4 PM. Check-out time is 10 AM.

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1103 out of 2853 reviews
Rating 8 - Good. 539 out of 2853 reviews
Rating 6 - Okay. 487 out of 2853 reviews
Rating 4 - Poor. 318 out of 2853 reviews
Rating 2 - Terrible. 406 out of 2853 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again Refund Asap

My stay at Holiday In Resort/Waterpark was incredibly disappointing. There was only one working elevator throughout the entire resort ,14 building (Imagine that) one working elevator. The staff were unhelpful and seemed uninterested in addressing my concerns about locating my room. It’s took us 30 minutes to get to our room having to walk up the stairs to 5th floor. Once we reached the room and started to unpack my belonging the back of my leg got cut by room bed railing. Manger never contacted me to apologize no common courtesy, sent another team member to our room to fill out an incident report. After fillings out the incident report the team member informed me that Management would reach out to me in 20 minutes. Long story short management never contacted me after giving them my personal phone number. So upon checking out I requested for a manger to come out still not apology, no complementary anything . So I requested a full refund received one that supposedly should refund and waiting on my other one too get approved back from HOTEL.COM. Imagining yourself in my shoes family of 6. I felt so bad for my children they didn’t get expierence the waterpark or any amenities. And thank GOD Im the one as an ADULT who got hurt instead the kids getting cut by railing.This situation really hurts my feeling because there was really no empathy showed just back customer service and we were visiting 2 hours away.I would definitely not recommend this hotel to anyone.
Stayed 1 night in Feb 2025

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Alleen

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Would highly recommend for a family of four or more. Loved the splash park area and the marketplace! The suite was clean and spacious! We will be back.
Stayed 2 nights in Jan 2025

6/10 Okay

Kimberley

Stayed 3 nights in Jan 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place to go with the kiddos. However bring your own towels as we requested towels several times even went to the front desk, just to be told the front desk doesn't know the location of the laundry room and suggested we go back to our room and dial zero for laundry services. I asked if they could send the requested as our room was a far away from the front desk. Which they nicely replied it would be a 45 minute wait. Thankfully it did not take the entire 45 minutes.
Stayed 2 nights in Jan 2025

6/10 Okay

Kaitlyn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. They do not wipe things down when they clean. We found several wrappers and trash around the room from the people that stayed before us.
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Nice for a family getaway
Stayed 1 night in Feb 2025

10/10 Excellent

Yosaury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

10/10 Excellent

Justine

Stayed 1 night in Jan 2025

10/10 Excellent

KEILA REJANE

Stayed 1 night in Jan 2025

6/10 Okay

Allison

Stayed 4 nights in Jan 2025

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service, amenities
Hotel was decent but the parking and resort fees were almost the same price as my whole stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Fees

I hate be tricked with price of hotel $77.00 one night stay plus other fees $45.00 for resort fee & parking fee total $200 all for one night stay, I admit was very clean.
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 2 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I needed at least one more recliner in the room not enough space for everyone to sit comfortably. The outlets were not in a great spot in the bedrooms. all the food courts were close early so we had to use Uber eats to eat something.
Stayed 2 nights in Jan 2025

6/10 Okay

Taylor

Stayed 1 night in Jan 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Loved the amenities except most of the internal restaurants were closed. We got real sick f pizza quickly. The breakfast buffet was nice. The room was small and quite dark but it was nice to jump on the elevator and skip down to the water area which was quite nice. The cleaning crew had our room sparkling when we cam e back to room in the afternoon. We took in a free movie. The mini putt needs a bit of cleaning up. They seem to be doing some renos while we were there. We would go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Veronica Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cassandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Travelled with family and small children, Business traveller
Disliked: Staff & service
Showed the front desk staff and management my confirmation reservation. They found only 2 but my reservation was for 3. They kept me waiting for over an hour at 2am. They gave me a room at a higher price. They also charged me a resort fee and the resort was closed. Tries over 6 days to resolve this matter spending over 4 hours and they didn't care. I will book my athletes at another hotel the next time. We had a total of 8 rooms over 6 days that will go somewhere else. There loss
Stayed 6 nights in Jan 2025

4/10 Poor

Kristien Chad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were decent but did not follow through on more than one request including a housekeeping turn for a 7 day stay. Found cockroaches in our room, pool music was loud from 7am to 10pm and our room smelled like chlorine/pool chemicals.
Stayed 7 nights in Jan 2025

4/10 Poor

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction and we were not notified prior. Our room was on the 5th floor and 2 nearby elevators were out of service so we had to take one in another building that had the construction nearby and very limited parking. When we went to the pool there was no towels available. At one point we were given an estimated time of when they would be there but when we went back we were told they wouldn’t be there any time soon. Overall it was not a great experience.
Stayed 3 nights in Dec 2024