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JEN Hong Kong by Shangri-La

4.0 star property

Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Exterior
A modern interior with a long dining area, kitchen, and large windows offering a view of the sea.
A gym with treadmills, weight machines, and large windows overlooking a body of water.
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$187
includes taxes & fees
2 July - 3 July

Explore the area

View map
508 Queens Road West, Western District, Hong Kong
  • Place, University of Hong Kong
    ‪3 min walk‬
  • Place, Victoria Harbour
    ‪2 min drive‬
  • Place, Soho
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Superior City View Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Jen Residence)

Room (Jen Residence)

Room (Jen Residence)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Cityscape)

Room, 1 King Bed (Cityscape)

Room, 1 King Bed (Cityscape)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Cityscape)

Twin Room (Cityscape)

Twin Room (Cityscape)

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Harbourscape)

Room, 1 King Bed (Harbourscape)

Room, 1 King Bed (Harbourscape)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Harbourscape)

Twin Room (Harbourscape)

Twin Room (Harbourscape)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Harbour)

Club Room, 1 King Bed (Harbour)

Club Room, 1 King Bed (Harbour)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room (Harbour)

Club Twin Room (Harbour)

Club Twin Room (Harbour)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Mountain)

Club Room, 1 King Bed (Mountain)

Club Room, 1 King Bed (Mountain)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room (Mountain)

Club Twin Room (Mountain)

Club Twin Room (Mountain)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a built-in wardrobe, a bathroom with a mirror and sink, and a ceiling with recessed lighting.

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Club Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hong Kong Island

JEN Hong Kong by Shangri-La places you in the centre of Hong Kong Island, within a 30-minute stroll of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Cafe Malacca, serves Malaysian cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and seasonal outdoor swimming pool. 1033 square feet (96 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 4-property class Central & Western District hotel, you'll be 2.2 km (1.4 mi) from Soho and 2.7 km (1.7 mi) from Lan Kwai Fong.

What's nearby

  • University of Hong Kong - 3 min walk - 0.3 km
  • Tai Ping Shan Street - 11 min walk - 1.0 km
  • Victoria Harbour - 2 min drive - 1.7 km
  • Soho - 2 min drive - 2.1 km
  • Lan Kwai Fong - 2 min drive - 2.5 km

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Café Malacca - ‬1 min walk
  • ‪McDonald's 麥當勞 - ‬1 min walk
  • ‪Fineprint - ‬2 min walk
  • ‪Baan Thai - ‬2 min walk
  • ‪14 South Lane - ‬2 min walk

About this property

JEN Hong Kong by Shangri-La

JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly JEN Hong Kong by Shangri-La.

This 4-star Hong Kong Island hotel is smoke free.

  • 283 guestrooms or units
  • 28 levels
  • Conference rooms
  • 1033 sq ft of conference space
  • 96 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
JEN Hong Kong by Shangri-La offers 283 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
Hopewell Hotel
Wan Chai
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,014 reviews
The price is AU$233
includes taxes & fees
29 June - 30 June
Hopewell Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 238 for adults and HKD 238 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Malacca
  • Club Lounge
  • Lobby Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,033 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 238 for adults and from HKD 238 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

What is the cancellation policy at JEN Hong Kong by Shangri-La?

JEN Hong Kong by Shangri-La offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of 24 June 2026, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on 2 July 2026 start from AU$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JEN Hong Kong by Shangri-La?

Onsite parking is limited.

Are there any beaches close to JEN Hong Kong by Shangri-La?

The closest beach to JEN Hong Kong by Shangri-La is Hung Hom Promenade (5.6 km).

Does JEN Hong Kong by Shangri-La have a pool?

JEN Hong Kong by Shangri-La has a seasonal outdoor pool. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from June to August).

Does JEN Hong Kong by Shangri-La serve breakfast?

Yep, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at JEN Hong Kong by Shangri-La?

No, JEN Hong Kong by Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at JEN Hong Kong by Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant that serves Malaysian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JEN Hong Kong by Shangri-La?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JEN Hong Kong by Shangri-La?

No, pets are not allowed.

JEN Hong Kong by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy bed, quiet and convenient location
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Chau Lin

Liked: Staff & service
Staffs very helpful
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nowin

Liked: Cleanliness, staff & service, amenities
Nice location. Clean, staff were nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Location and Staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ALAN

Liked: Staff & service
More option dining
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities
Check in/Check out
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dan

Liked: Cleanliness
Good firm mattress, house keeping staff excellent, great location for authentic HK food around the hotel, and within walking distance to hiking trails, 2 minutes to MTR station.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

king man

Liked: Cleanliness, property conditions & facilities
Clean room Helpful reception staff
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities
clean room nice staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

HAO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Yuyao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Tetiwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Chin Koon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
everything not working
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was undergoing renovations, so some amenities were not available, but staff were helpful and friendly, room was spacious for Hong Kong and comfortable. Would come again.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Helena

Liked: Cleanliness, amenities
Staff are courteous and efficient. Room was a bit outdated, but they are undergoing renovations. Hope that when we visit next time, it will be fully upgraded with new renovation.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities
There were renovations in progress close to our room, causing it to be very noisy. On our arrival, we found it way too noisy. We were moved to a more quiet side of the hotel. Staff very accommodating without an6 hassles.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Harshal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location to the MRT (less than 1 min walk)
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the area is right next to a train station and it was super convenient to get around! Food options around were great too.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Chuck

Great location!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, within a quiet neighbourhood with good accessibility
Stayed 3 nights in Apr 2025
Verified

8/10 Good

How Lieh

Liked: Cleanliness, staff & service
Hotel overall looks old but currently undergoing renovation
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew Hamilton

Liked: Cleanliness, amenities, property conditions & facilities
Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Siu Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Good food. Good service and Good house keeping service. I will be
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice spacious rooms.
Stayed 2 nights in Apr 2025