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4.6 out of 5

"A warning, as we booked through wotif they would not credit my HiltonHonors account nor provide the free internet that HH members are meant to get. T ... " More

By a verified traveller on Tue 14 Mar 2017

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Hotel Description

Conrad Hong Kong puts you in the heart of Hong Kong, connected to a shopping center and within just a 10-minute stroll of popular attractions like Pacific Place and Hong Kong Park. Highlights at this luxury hotel include 6 restaurants, 2 bars/lounges, and an outdoor swimming pool.

All 512 soundproofed rooms feature TVs with cable channels, and you can enjoy WiFi, wired Internet, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Separate bathtubs and showers, espresso makers, and free newspapers are also available.

A pampering day can include Swedish massages and sports massages. The fine-dining restaurant, Nicholini's, serves Italian cuisine and is open for brunch, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour health club, spa tub, sauna, and free pool cabanas. 18988 square feet (1764 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include a coffee shop/café and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 5-star Central & Western District hotel include Victoria Harbour and The Peak Tram.

King Bed Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$325* Per night/room 10 Dec. - 11 Dec.

Twin Bed Executive Harbour View Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Bed Executive Peak View Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

King Bed Executive Peak View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bed Executive Peak View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bed Executive Harbour View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Conrad Hong Kong ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad Hong Kong

Everyone (9) Couples (2) Family (3)
4 out of 5

Posted by on 2 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by Thomas Hoeborn

Dear Valued Guest, Thank you for reviewing your pleasant stay with us! We look forward to the pleasure of delighting you again on your next stay. Best Regards Thomas Hoeborn General Manager Conrad Hong Kong

4 out of 5

a great hotel in a convenient position

Pros: Great views and location, doorman, concierge and room services are great.
A warning, as we booked through wotif they would not credit my HiltonHonors account nor provide the free internet that HH members are meant to get. They did credit the internet access after complaining. We have stayed here several times and this time however had some issue, the lobby bar staff were very very slow (20 mins for the drinks to arrive and only 5 tables occupied, did not know what simple drinks were and had poor English. Breakfast was very poor compared to other Hilton properties, food was not fresh and very limited choice.

Posted by , from Sydney on 14 Mar. 2017

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Comment from Hotel Management

23 Mar. 2017 by Thomas Hoeborn

Dear "ts", Thank you for staying at Conrad Hong Kong and sharing your candid feedback with us. Please accept my sincere apologies for the experience you have had. I have shared your comments with my team in order to help us continue to improve our service. Our guests’ satisfaction is of paramount importance to us, and I hope you consider staying with us again so that we can change your perception. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong

5 out of 5

True five plus stars hotel

With the comfort and facilities I really prefer to stay in rather than going out. Its very handy location about the Pacific Place shopping arcade offering all big brands. MRT, buses and tram connect to pretty much every where.

Posted by , from Sydney on 27 Dec. 2015

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5 out of 5
Location: Outstanding
Facilities: Top of the line; Value: Average price; Service: Polite; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 3 Jan. 2015

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5 out of 5

Posted by , from Hong Kong on 1 Aug. 2014

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4 out of 5
Cons: NO FREE WIFI IN ROOMS
Location: Great, Close to everything, Good views
Value: Affordable; Service: Professional, Friendly, Courteous; Cleanliness: Pleasant, Lovely;

Posted by , from Australia - QLD - Townsville on 1 Aug. 2014

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5 out of 5
Pros: Spacious - Perfect bath room, nice decor
Cons: Minibar and In Room Dining and Internet skyhigh prices
Location: Perfect
Facilities: Top of the line; Value: Bargain; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Thailand on 27 Jul. 2014

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5 out of 5
Pros: Location and deal
Cons: Swimming is too crowded to spend time
Location: Perfect
Facilities: Nice ; Value: Great deal; Service: Flawless; Cleanliness: Lovely;

Posted by , from Thailand on 23 Jul. 2014

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4 out of 5
Pros: Good restaurants nearby
Cons: Nothing
Location: Good views
Facilities: Didn't use any; Value: Acceptable price; Service: Professional, Friendly; Cleanliness: Immaculate;

Posted by , from Singapore on 13 Jul. 2014

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4 out of 5
Pros: The lobby
Cons: Very expensive & didn't include wifi
Location: Close to everything
Facilities: Good; Value: Average price;

Posted by , from Australia - QLD - Gold Coast on 19 Jun. 2014

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About the Conrad Hong Kong

Location Pacific Place, Hong Kong,

Property Features

As a guest of Conrad Hong Kong, you'll find an outdoor pool, a 24-hour health club, a spa tub, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Business amenities include a business center and limo/town car service. Event space at this hotel measures 18988 square feet (1764 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Conrad Hong Kong. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

  • 512 guestrooms or units
  • 22 levels
  • 6 dining venues
  • 2 bars or lounges
  • 18988 sq ft of conference space
  • 1764 sq m of conference space
  • Built in 1990
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Wan Chai Station (1.3 km / 0.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Conrad Hong Kong offers 512 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Nicholini's - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Reservations are required.

Brasserie on the Eighth - This brasserie specializes in French cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.

Garden Cafe - This buffet restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Golden Leaf - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

  • Number of treatment rooms 2
  • Massages
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: HKD 350 for adults and HKD 192.50 for children (approximately)
  • Fee for in-room wireless Internet: HKD 120 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 120 per day (rates may vary)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hong Kong
  • Conrad Hotel Hong Kong
  • Hong Kong Conrad
  • Conrad Hong Kong Hotel Hong Kong
  • Conrad Hong Kong Hotel
  • Conrad Hong Kong Hotel
  • Conrad Hong Kong Hong Kong
  • Conrad Hong Kong Hotel Hong Kong

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Conrad Hong Kong is listed in the 2012 Condé Nast Traveler Top 100 List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.