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Best Western Hotel Causeway Bay

3.5 star property
Hotel with a rooftop terrace, steps from Times Square Shopping Mall

Photo gallery for Best Western Hotel Causeway Bay

Balcony
Exterior
Lobby sitting area
Restaurant
Pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping
The current price is AU$126
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Wan Chai Road
    ‪2 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Happy Valley Race Course
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

8.4 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Twin Room

In-room safe, free WiFi, bed sheets

Superior City View Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the area

Hong Kong Island

Best Western Hotel Causeway Bay places you steps from Times Square Shopping Mall and within a 20-minute stroll of Victoria Harbour. Highlights at this hotel include a restaurant, a bar/lounge and Access to hot tub. .This hotel has free WiFi in public areas, a fitness centre and a rooftop terrace. Additionally, you'll find concierge services, a 24-hour front desk and dry cleaning/laundry services. Full breakfast is available daily between 7:00 AM and 10:00 AM. .Within a 30-minute walk of this 3.5-property class Wan Chai hotel, attractions include Hong Kong Convention and Exhibition Centre and Harbour City.

What's nearby

  • Causeway Bay Shopping Plaza - 2 min walk - 0.2 km
  • Wan Chai Road - 2 min walk - 0.2 km
  • Times Square Shopping Mall - 3 min walk - 0.3 km
  • Happy Valley Race Course - 3 min walk - 0.3 km
  • Hong Kong Convention and Exhibition Centre - 13 min walk - 1.1 km

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 9 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk
  • ‪Artista Perfetto - ‬1 min walk
  • ‪笑林寺 - ‬2 min walk
  • ‪Ming Kee Restaurant 明記飯店 - ‬1 min walk

About this property

Best Western Hotel Causeway Bay

Hotel with a rooftop terrace, steps from Times Square Shopping Mall
Best Western Hotel Causeway Bay offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

  • 258 guestrooms or units
  • 40 levels
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Air conditioning
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4.0 out of 5, Very good, 1,290 reviews
The price is AU$131
includes taxes & fees
17 Dec - 18 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Frequently asked questions

Are there any beaches close to Best Western Hotel Causeway Bay?

The closest beach to Best Western Hotel Causeway Bay is Hung Hom Promenade (2.6 km).

How much does it cost to stay at Best Western Hotel Causeway Bay?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Causeway Bay on 16 Dec 2025 start from AU$126.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Causeway Bay serve breakfast?

Sure does, full brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Hotel Causeway Bay?

No, Best Western Hotel Causeway Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Causeway Bay?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Hotel Causeway Bay?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hotel Causeway Bay?

No, pets are not allowed.

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 1017 reviews
Rating 8 - Good. 359 out of 1017 reviews
Rating 6 - Okay. 235 out of 1017 reviews
Rating 4 - Poor. 104 out of 1017 reviews
Rating 2 - Terrible. 89 out of 1017 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently situated for me, but entrance was on a backstreet with room for taxi to stop, and reception on 3rd floor. My room on the 25th floor was adequate but small, ensuite bathroom was fine, and working a/c much appreciated. I only tried the breakfast once - limited choice and terrible coffee. But plenty good pastries in local bakery.
Stayed 8 nights in Aug 2025

10/10 Excellent

BERNARD CHEUK FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
The location of the hotel is close to busy Times Square, perfect for shopping and dining. It is also close to transportation. I appreciate the daily house keeping. However, the entry to the hotel is a tiny back door of the building . I wish there is a clear and big sign of the hotel name on the door.
Stayed 5 nights in Aug 2025

6/10 Okay

Dr. ching

Travelled with family
Liked: Staff & service
Stayed 8 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, although the staff aren't the most helpful. The shower is amazing, like a jetwash
Stayed 2 nights in Jul 2025

8/10 Good

Chiranjeev

Travelled with partner
Quiet stay for a busy location. Service was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard, Oahu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very centrally located. The rooms are small but has everything for most travellers and the price is right.
Stayed 2 nights in Jul 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality, affordable hotel

Good quality hotel for its price. Rooms are kept very cold and are cleaned daily. Hotel will only store bags until 6PM. Rooms are not large but are more than enough.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for this Best Western! General Best Western are about three to three and half stars in the U.S. But this Best Western is more like a Four to four and half star hotel and the price was exceedingly well price and best value for your money. I will stay here again next time I’m in Hong Kong!
Stayed 6 nights in Jun 2025

10/10 Excellent

CAM GIANG

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the services and location of the hotel is good.
Stayed 6 nights in Jul 2025

2/10 Terrible

Maninder

Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic place. Room are very small and smelly. Washrooms are dirty and super small.
Stayed 4 nights in Jun 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really a four star hotel in terms of room quality and scenic room views of Hong Kong skyline being spectacular! The convenience of the MTR public transportation nearby along with a plethora of restaurants and high end shopping malls make this an ideal place to stay!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Louie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.lots of food stalls in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

Travis

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They charged me $100 for a stain on the sheet that was there before I checked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
The staff is very friendly and helpful. The location is very convenience.
Stayed 8 nights in Jun 2025

8/10 Good

Jerry Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little worried when I read all the negative reviews. One even said this property gives Best Western a bad name. Ummm. I assume you’re not from the US since this is the nicest Best Western I’ve seen. If you want a hotel with large rooms, you can always pay above $300/ night at a 3.5 to 5 star hotels. Just like all big city 3stars and below hotels in Tokyo, NYC, London, Singapore etc, rooms are always small. This property has small rooms but not too small. I haven’t hit my ankle or knee cap on anything in my 7 night stay. They have 4 fast elevators running non stop from the main lobby (3rd floor to the top floor). There’s only 10 rooms per floor. The minute you approach the front desk, the staff are very attentive, friendly, helpful and accommodating. When you walk in your room, the room is very clean and looks amazing for a hotel that’s over 10 yrs old. The body wash and the conditioning shampoo are not bad at all. Sheets are very white and stain free. The air conditioner works really well cooling down the room and runs 24hrs a day. Yes! The mattress is very firm. If you want soft mattress, don’t know if they have an option for that. But the towels are clean and large. Water pressure is strong. I just wish the light above the sink is brighter so I can see better while shaving. The location is perfect for me. It’s located on one side of the bridge where all the local hole in the walls are at and the other side of the bridge is Time Square shopping mall/area.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tin Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

CAM GIANG

Stayed 8 nights in Jun 2025

2/10 Terrible

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found that the hotel was just not up to par with the best western name. Towels were literally face cloth sized. Hotel rooms were dirty with mold forming around silicon seals in bath tub. Hotel walls and windows just doesn’t look like it’s been maintained at all. Air condition was minimal to no cold air. Best part was the staff which gave great customer service. Management needs to step up and re-evaluate their facility as it is truly not up to par. I made the decision to move to a new hotel on my 2nd night out of a 5 night booking.
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, room comfort
Everyone was friendly and helpful. Subway is an easy 10-15 minute from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

xiaodong

Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2025

6/10 Okay

Guy

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel location was off a main street and far from waterfront. Rooftop terrace is misleading with limited city view. Room was small with no amenities. Front desk reluctant to call for taxi ... have to walk a few blocks to flag one down
Stayed 1 night in May 2025

8/10 Good

Benny, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close Time square 5 mins walk for shopping ,fast food a lot of choices .MTR station walking 7mins.
Stayed 2 nights in May 2025