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5.0 out of 5

"We had an easy check in at 2pm with our room already to check into. Our luggage was sent up within minutes and there was a lovely card and some cakes ... " More

By a verified traveller on Mon 29 Feb 2016

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Hotel Description

A luxury stay in the heart of Hong Kong awaits you at The Landmark Mandarin Oriental, Hong Kong. Within steps you'll find Lan Kwai Fong and Soho within a 10-minute stroll. Highlights at this family-friendly hotel include 5 restaurants, 2 bars/lounges, and a full-service spa.

All 111 rooms feature sitting areas, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Additionally, LED TVs, separate bathtubs and showers, and coffee/tea makers are available.

A relaxing visit to The Oriental Spa can include deep-tissue massages, hot stone massages, aromatherapy, and reflexology along with access to the sauna. The fine-dining restaurant, Amber, serves French cuisine and is open for lunch and dinner. PDT is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour fitness center, Turkish bath/hammam, and spa tub. Additionally, you'll find a sauna, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 9:00 AM and 10:30 AM and on weekends between 9:00 AM and 11:30 AM. There's also the convenience of free valet parking.

Attractions within a 10-minute walk of this 5-star Central & Western District hotel include The Peak Tram and Hong Kong Park.

L450 Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

L900 Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

L450 Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

L450 Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

L600 Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Entertainment)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Landmark Mandarin Oriental, Hong Kong ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Landmark Mandarin Oriental, Hong Kong

Everyone (1)
5 out of 5
We had an easy check in at 2pm with our room already to check into. Our luggage was sent up within minutes and there was a lovely card and some cakes left for our arrival. Wonderful stay.

Posted by on 29 Feb. 2016

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About the The Landmark Mandarin Oriental, Hong Kong

Location 15 Queens Road Central, Hong Kong,

Property Features

The Landmark Mandarin Oriental, Hong Kong offers its guests a full-service spa, an indoor pool, and a spa tub. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour fitness center, a sauna, and tour/ticket assistance are also featured at the luxury The Landmark Mandarin Oriental, Hong Kong. Free valet parking is available. This 5-star Hong Kong hotel is smoke free.

  • 111 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Free valet parking

Transport

  • Airport: Hong Kong International Airport (HKG) (37 km / 23 mi)
  • Train station: Hong Kong Central Station (0.3 km / 0.2 mi)
  • Metro station: Hong Kong Station (0.5 km / 0.3 mi)
  • Parking: Free valet parking

Room Amenities

The Landmark Mandarin Oriental, Hong Kong offers 111 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Children's robes
  • Children's slippers
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 9:00 AM to 10:30 AM and on weekends from 9:00 AM to 11:30 AM.

Amber - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. 2-star Michelin rating.

MO Bar - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

SOMM - This bistro specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

PDT - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.

Sushi Shikon - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers, arriving from outside of China, Macao, and Taiwan, who are required to quarantine for 21 days after arriving in Hong Kong. You may be asked to provide evidence of this prior to arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This is a designated quarantine hotel. The property can only accept bookings from travelers, arriving from outside of China, Macao, and Taiwan, who are required to quarantine for 21 days after arriving in Hong Kong. You may be asked to provide evidence of this prior to arrival.

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers, arriving from outside of China, Macao, and Taiwan, who are required to quarantine for 21 days after arriving in Hong Kong. You may be asked to provide evidence of this prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: HKD 1000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 10 lbs)
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 2000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between HKD 316.8 and HKD 9999 for adults, HKD 159.5 and HKD 999 for children (approximately)
  • Fee for in-room wireless Internet: HKD 75 per hour (rates may vary)
  • Fee for in-room wired Internet: HKD 75 per hour (rates may vary)
  • Pet fee: HKD 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Landmark Mandarin Oriental
  • Hong Kong Mandarin Oriental Landmark
  • Landmark Hong Kong Mandarin Oriental
  • Landmark Mandarin Oriental
  • Landmark Mandarin Oriental Hong Kong
  • Landmark Mandarin Oriental Hotel
  • Landmark Mandarin Oriental Hotel Hong Kong
  • Mandarin Oriental Hong Kong Landmark
  • Mandarin Oriental Landmark
  • Mandarin Oriental Landmark Hong Kong
  • Landmark Mandarin Oriental Hong Kong Hotel
  • Mandarin Oriental Landmark
  • The Landmark Mandarin Oriental
  • Landmark Mandarin Oriental
  • The Landmark Mandarin Oriental Hong Kong
  • The Landmark Mandarin Oriental, Hong Kong Hotel
  • The Landmark Mandarin Oriental, Hong Kong Hong Kong
  • The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.