4/10 Poor
Trung, Baltimore
19 June 2025
Property has a nice view of the cityscape. Rooftop bar was not available. Not too far walking distance to other areas and easy access to the MTR. Im guessing it is my first time experience HK so im a little bit surprised of how people dont bother as much on the hospitality aspects of the hotel business industry vs other countries. Basically just cold answers, not much of a welcoming vibe or smile (i wasnt requesting anything for help just general talking to hotel staff and asking how they are doing) as well as a mild issue with English communication. Other than that its alright, forgot my apple watch there when i checked out and called them to double check for it and hotel staff said no they didnt find anything. Funny thing is my GPS tracker is on and still showing it being at the same location so thats that. Cant blame anyone I forgot my stuff there so its my fault i guess for giving the cleaning crew a choice to take my stuff. The bar upstairs was nice though wish the roof top was open
Trung
Stayed 2 nights in Jun 2025