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4.3 out of 5

"We arrived hours before check in due to an early flight in and not only did the staff offer to look after our luggage, they upgraded us and let us che ... " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

At The Emperor Hotel you'll be within just a 15-minute stroll of Times Square Shopping Mall and Hysan Place. Highlights at this hotel include a restaurant and in-room free WiFi.

Flat-screen TVs with cable channels are featured in all 299 rooms, and you can enjoy coffee/tea makers, free local calls, and free bottled water. Nice touches to enhance your stay include slippers and free toiletries. Additionally, room service, safes, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a coffee shop/café and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Wan Chai hotel include Sogo Causeway Bay and Hong Kong Convention and Exhibition Centre.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$67* Per night/room 30 Nov. - 1 Dec.

Executive Corner Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Emperor Staycation - Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Adjoining Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room - Buy 1 Get 1 Free of Set Lunch/Dinner at Monkey Café

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Emperor Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Emperor Hotel

Everyone (7) Couples (1)
5 out of 5
We arrived hours before check in due to an early flight in and not only did the staff offer to look after our luggage, they upgraded us and let us check it in at 8am! It was exactly what we needed and they could not have been more helpful. Rooms are nice with good views, gym is quite modern and the breakfast was a delicious spread, if not a little oddly varied (featured chicken nuggets). Would recommend!

Posted by on 26 Jan. 2020

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4 out of 5
Close to where I needed to be and price was attractive.

Posted by on 5 Nov. 2019

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5 out of 5

Posted by on 4 Nov. 2019

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5 out of 5
Was very clean and nice people :) very easy to get to by public transport to!

Posted by on 9 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by The Emperor Hotel

Dear guest, Thank you for staying with us at The Emperor Hotel and for your wonderful comments. We’re delighted to hear about your stay and hope you had an enjoyable trip in Hong Kong. We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates.

5 out of 5
Good location, very friendly staff, rooms were fine.

Posted by on 21 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by The Emperor Hotel

Dear guest, Thank you for staying with us at The Emperor Hotel and for your wonderful comments. We’re delighted to hear about your stay and hope you had an enjoyable trip in Hong Kong. We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates.

4 out of 5
The hotel is in an ideal spot within walking distance to both Wan Chai and Causeway Bay (about 10mins was) buses and ding dings operate near the hote also. The hotel was clean, quiet and fresh. Although the rooms are small they have used space efficiently. Yes there are downsides to the room such as space and the fire detector flashing light. But this didn’t annoy me once you close your eyes to go to sleep you don’t notice the light anymore. And really you’re only in a hotel room to sleep not spend your holiday in there so it doesn’t need to be big. Overall it was a very pleasant stay at a beautiful hotel.

Posted by , from Melbourne on 25 Nov. 2018

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Comment from Hotel Management

26 Nov. 2018 by The Emperor Hotel

Dear Eli, Thank you for staying with us at The Emperor Hotel and for taking the time to write a review. It gladdens us to hear you found your room satisfactory. We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates.

4 out of 5
Great staff and great location. easy walk to Causeway Bay or Wan Chai train stations. The rooms are very nice, and new, but very small. In a twin room configuration you cannot access the wardrobe, so there was nowhere to put clothes or bags. Bathroom was very spacious with new fittings etc... Overall this was a great choice and i would stay here again.

Posted by , from Brisbane, Australia on 20 Sep. 2018

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Comment from Hotel Management

24 Sep. 2018 by The Emperor Hotel

Dear Sonia, Thank you for staying with us at The Emperor Hotel and for taking the time to write a review. It gladdens us to hear you found your room satisfactory. We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates.

4 out of 5

Nice modern hotel. Good rooms & lobby.

The location is average. 5 minute walk to the metro but no restaurants or coffee shops close by. The only bad thing I noticed was my room was not perfectly clean (hairs in the bathroom sink). Apart from that the hotel was very nice & good value for money.

Posted by on 22 Apr. 2018

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3 out of 5
We had to argue with front reception to get 3 breakfast vouchers for 3 paying adults which we paid for. Room was not prepared for our stay with items missing such as shampoo and conditioner as well our room safe was faulty 4 times. And finally was replaced . Staff do not have basic manners such as allowing guest to enter the lift before they push in front . Breakfast was good. tv programs are poor so luckily we had Netflix.

Posted by on 10 Apr. 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Emperor Hotel. For a fee, parking is available. You'll have access to the indoor pool at a partner property. This 4-star Hong Kong hotel is smoke free.

  • 299 guestrooms or units
  • 24 levels
  • Built in 2017
  • Dining venue
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Causeway Bay Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Emperor Hotel offers 299 air-conditioned accommodations with safes and complimentary bottled water. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

The Emperor Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash or credit card deposit required
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 143 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Airport shuttle fee per child: HKD 150 (one-way)
  • Valet parking fee: HKD 250 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emperor Hotel Hong Kong
  • Emperor Hotel
  • Emperor Hong Kong
  • The Emperor Hotel Wanchai Hong Kong
  • The Emperor Hotel Hotel
  • The Emperor Hotel Hong Kong
  • The Emperor Hotel Hotel Hong Kong

You should know

  • The Emperor Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.