Skip to main content
Beginning of main content
4.7 out of 5

"Professional friendly welcoming team. Great location close to transportation.Worth paying for the harbour view room. Best seat in the world for the f ... " More

By a verified traveller on Sun 06 Jan 2019

Enter dates to see availability

Hotel Description

Grand Hyatt Hong Kong puts you in the heart of Hong Kong, connected to the convention center and within just a 10-minute stroll of popular attractions like Central Plaza and Hong Kong Convention and Exhibition Centre. Highlights at this luxury hotel include 9 restaurants, 3 bars/lounges, and a full-service spa.

Flat-screen TVs with satellite channels are featured in all 542 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and separate bathtubs and showers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Coffee/tea makers, free newspapers, and free bottled water are also available.

A relaxing visit to Plateau Spa can include Swedish massages and Thai massages along with body wraps, body scrubs, and hydrotherapy. The restaurant, One Harbour Road, serves Chinese cuisine and is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour fitness center, sauna, and kids' swimming pool. Business amenities include conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Wan Chai hotel include Victoria Harbour and Wan Chai Road.

Victoria Harbour View Suite with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Executive Harbour Suite with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Harbour View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View Twin Room with Club Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Deluxe City View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plateau King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Hyatt Hong Kong ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Hong Kong

Everyone (12) Couples (2) Family (1)
5 out of 5

Posted by on 20 Jan. 2020

Was this review helpful to you?
5 out of 5
Professional friendly welcoming team. Great location close to transportation.Worth paying for the harbour view room. Best seat in the world for the fireworks.

Posted by on 6 Jan. 2019

Was this review helpful to you?
5 out of 5
Room on arrival clean and tidy. Bed very comfortable and room facilities 1st class.

Posted by , from Dubai on 23 Jul. 2018

Was this review helpful to you?
5 out of 5

Perfect base in Hong Kong

Was a great base for exploring Hong Kong with ammenities suitable for our young daughter in a large park and swimming pool.

Posted by , from Canberra AUS on 22 Nov. 2017

Was this review helpful to you?
4 out of 5

Great location.

Have been here several times now, great location, clean hotel and good choice of food.

Posted by , from sydney on 23 Aug. 2017

Was this review helpful to you?
4 out of 5
Great place to rest your head when away from home.

Posted by on 22 Sep. 2016

Was this review helpful to you?
5 out of 5

Great location and first class service

Had a great time all the staff were friendly Good value

Posted by on 14 Jun. 2016

Was this review helpful to you?
5 out of 5
Pros: Staff, Breakfast and renovated room.
Cons: Construction site across the road
Location: Perfect
Facilities: Top of the line; Value: Great deal, Great room incl breakfast; Service: Outstanding; Cleanliness: Spotless;

Posted by , from New Zealand on 1 Jan. 2015

Was this review helpful to you?
Comment from Hotel Management

1 Jan. 2015 by

Dear Mr Cornish Thanks for taking the time to share your complimentary feedback with us. Delighted to learn that you had enjoyed the time at our hotel. It???s our honour to have you as our guest. We look forward to welcoming you back very soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong

5 out of 5
Pros: The whole experience
Location: Just right
Facilities: Brand new, Top of the line; Value: as expected; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 23 May 2014

Was this review helpful to you?
Comment from Hotel Management

23 May 2014 by

Dear Mark Greetings! Thanks for taking the time to share your experience. Delighted to know that you enjoyed staying in our new guestroom, we appreciate your positive feedback on our service. It is our honour to have you as the guests. We look forward to welcoming you back soon. Kind regards Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong

4 out of 5
Cons: Room price for what you got.
Location: Close to everything
Facilities: Above average; Value: Over-priced; Service: Professional; Cleanliness: Immaculate;

Posted by , from Australia - SA - Adelaide on 14 Jan. 2014

Was this review helpful to you?

About the Grand Hyatt Hong Kong

Location 1 Harbour Road, Hong Kong,

Property Features

Grand Hyatt Hong Kong offers its guests a full-service spa, an outdoor pool, and a sauna. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Grand Hyatt Hong Kong. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

  • 542 guestrooms or units
  • 36 levels
  • 9 dining venues
  • 3 bars or lounges
  • Built in 1989
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Wan Chai Station (1.5 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.

The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Rollaway bed fee: HKD 440 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Hong Kong Grand Hyatt
  • Grand Hyatt Hong Kong Hotel Hong Kong
  • Hong Kong Hyatt
  • Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Grand Hyatt Hong Kong Hong Kong
  • Grand Hyatt Hong Kong Hotel Hong Kong

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
url importing http://www.wotif.com/Hong-Kong-Hotels-Grand-Hyatt-Hong-Kong.h25691-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hong-Kong-Hotels-Grand-Hyatt-Hong-Kong.h25691-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Hong-Kong-Hotels-Grand-Hyatt-Hong-Kong.h25691-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.