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4.6 out of 5

"Room on arrival clean and tidy. Bed very comfortable and room facilities 1st class. " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

Grand Hyatt Hong Kong puts you in the heart of Hong Kong, connected to the convention centre and within steps of popular attractions like Victoria Harbour and Hong Kong Convention and Exhibition Centre. Highlights at this luxury hotel include 9 restaurants, 3 bars/lounges and a full-service spa.

All soundproofed rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Coffee/tea makers, free newspapers and free bottled water are also available.

A relaxing visit to Plateau Spa can include Swedish massages, Thai massages and hydrotherapy along with access to the sauna and spa tub. The restaurant, One Harbour Road, serves Chinese cuisine and is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, golf course and outdoor swimming pool plus access to a driving range. Business amenities include conference space, a business centre and limo/town car service. Other amenities include free WiFi in public areas, a 24-hour fitness centre and a sauna. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a short walk walk of this 5-star Wan Chai hotel include Hong Kong Arts Centre and Central Plaza.

Grand Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$303* Per night/room 28 Dec. - 29 Dec.

Plateau King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View King Room with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View King Room with Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe City View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hyatt Hong Kong ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Hong Kong

Everyone (11) Couples (2) Family (1)
5 out of 5
Professional friendly welcoming team. Great location close to transportation.Worth paying for the harbour view room. Best seat in the world for the fireworks.

Posted by on 6 Jan. 2019

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5 out of 5
Room on arrival clean and tidy. Bed very comfortable and room facilities 1st class.

Posted by , from Dubai on 23 Jul. 2018

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5 out of 5

Perfect base in Hong Kong

Was a great base for exploring Hong Kong with ammenities suitable for our young daughter in a large park and swimming pool.

Posted by , from Canberra AUS on 22 Nov. 2017

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4 out of 5

Great location.

Have been here several times now, great location, clean hotel and good choice of food.

Posted by , from sydney on 23 Aug. 2017

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4 out of 5
Great place to rest your head when away from home.

Posted by on 22 Sep. 2016

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5 out of 5

Great location and first class service

Had a great time all the staff were friendly Good value

Posted by on 14 Jun. 2016

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5 out of 5
Pros: Staff, Breakfast and renovated room.
Cons: Construction site across the road
Location: Perfect
Facilities: Top of the line; Value: Great deal, Great room incl breakfast; Service: Outstanding; Cleanliness: Spotless;

Posted by , from New Zealand on 1 Jan. 2015

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Comment from Hotel Management

1 Jan. 2015 by

Dear Mr Cornish Thanks for taking the time to share your complimentary feedback with us. Delighted to learn that you had enjoyed the time at our hotel. It???s our honour to have you as our guest. We look forward to welcoming you back very soon. Kind regards Gladis Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong

5 out of 5
Pros: The whole experience
Location: Just right
Facilities: Brand new, Top of the line; Value: as expected; Service: Outstanding; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 23 May 2014

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Comment from Hotel Management

23 May 2014 by

Dear Mark Greetings! Thanks for taking the time to share your experience. Delighted to know that you enjoyed staying in our new guestroom, we appreciate your positive feedback on our service. It is our honour to have you as the guests. We look forward to welcoming you back soon. Kind regards Gladis Young Director of Marketing Communications Grand Hyatt Hong Kong

4 out of 5
Cons: Room price for what you got.
Location: Close to everything
Facilities: Above average; Value: Over-priced; Service: Professional; Cleanliness: Immaculate;

Posted by , from Australia - SA - Adelaide on 14 Jan. 2014

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5 out of 5
Pros: View was amazing
Cons: We had to leave!
Location: Perfect
Facilities: Top of the line; Service: Flawless; Cleanliness: Beautiful; everything was great

Posted by , from China on 19 Feb. 2013

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About the Grand Hyatt Hong Kong

Location 1 Harbour Road, Hong Kong,

Property Features

Grand Hyatt Hong Kong offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. An outdoor pool, a kids' pool, and a 24-hour fitness centre are also featured at the luxury Grand Hyatt Hong Kong. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

  • 36 levels
  • 9 dining venues
  • 3 bars or lounges
  • Built in 1989
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Wan Chai Station (1.5 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Air-conditioned accommodation at Grand Hyatt Hong Kong offers minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

One Harbour Road – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.

Grissini – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Kaetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Grand Hyatt Steakhouse – This steakhouse serves lunch and dinner.

The Teppanroom – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Rollaway bed fee: HKD 440 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Hong Kong Grand Hyatt
  • Grand Hyatt Hong Kong Hotel Hong Kong
  • Hong Kong Hyatt
  • Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel
  • Grand Hyatt Hong Kong Hong Kong
  • Grand Hyatt Hong Kong Hotel Hong Kong

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.