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The Pottinger Hong Kong

4.5 star property
Luxury hotel in Hong Kong Island with a 24-hour front desk

Photo gallery for The Pottinger Hong Kong

Reception hall
Pottinger Suite
Lobby
Pottinger Suite
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
74 Queen's Road Central, Main Entrance: 21 Stanley Street, Hong Kong
  • Lan Kwai Fong
    ‪2 min walk‬
  • Hong Kong - Macau Ferry Terminal
    ‪10 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Signature Suite, Non Smoking, City View

Signature Suite, Non Smoking, City View

Signature Suite, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Studio

Corner Studio

Corner Studio

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pottinger Suite

Pottinger Suite

Pottinger Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hong Kong Island

A luxury stay in the heart of Hong Kong Island awaits you at The Pottinger Hong Kong. You'll be within steps of Central Market and within a short 5-minute stroll of Lan Kwai Fong. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, luggage storage and a water dispenser. There's also the convenience of an airport shuttle. .Places within a short walk of this 4.5-property class Central & Western District hotel include Tai Kwun - Centre for Heritage and Arts and IFC Mall.

What's nearby

  • Lan Kwai Fong - 2 min walk - 0.2 km
  • IFC Mall - 5 min walk - 0.4 km
  • Landmark Shopping Area - 5 min walk - 0.4 km
  • Hong Kong - Macau Ferry Terminal - 10 min walk - 0.9 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.1 km

Getting around

  • Pottinger Street Tram Stop - 2 min walk
  • Hong Kong Central Station - 5 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • ‪一樂燒鵝 - ‬1 min walk
  • ‪Nijuuichi Don 廿ㄧ堂 - ‬1 min walk
  • ‪Mr Wolf - ‬1 min walk
  • ‪Coco Espresso - ‬1 min walk
  • ‪Lpm Restaurant & Bar - ‬2 min drive

About this property

The Pottinger Hong Kong

Luxury hotel in Hong Kong Island with a 24-hour front desk
As a guest of The Pottinger Hong Kong, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. The luxury The Pottinger Hong Kong also features a lift and a water dispenser.

This 4.5-star Hong Kong Island hotel is smoke free.

  • 68 guestrooms or units
  • 19 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
The Pottinger Hong Kong offers 68 air-conditioned accommodations with DVD players and minibars. Beds feature down duvets. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes and hairdryers.

This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [21 Stanley Street, Central]
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 565 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 1180 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: HKD 565 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay, Tap & Go and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, Apple Pay, Tap & Go and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pottinger Hong Kong
Pottinger Hotel
Pottinger Hotel Hong Kong
The Pottinger Hong Kong
Pottinger Hong Kong Hotel
The Pottinger Hong Kong Hotel
The Pottinger Hong Kong Hong Kong
The Pottinger Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at The Pottinger Hong Kong?

The Pottinger Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Pottinger Hong Kong?

The closest beach to The Pottinger Hong Kong is Hung Hom Promenade (3.8 km).

Is there a free airport shuttle available at The Pottinger Hong Kong?

No, but there's an airport shuttle that runs from 6:00 AM - midnight at scheduled times for a fee.

What time are check-in & check-out at The Pottinger Hong Kong?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pottinger Hong Kong?

No, pets are not allowed.

The Pottinger Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 664 reviews
Rating 8 - Good. 167 out of 664 reviews
Rating 6 - Okay. 23 out of 664 reviews
Rating 4 - Poor. 7 out of 664 reviews
Rating 2 - Terrible. 10 out of 664 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Stayed 3 nights in Mar 2025

10/10 Excellent

Harriman

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service here. Would recommend! Prime location in Central HK!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Linda Masson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the Pottinger for its location which I know well. Restaurants, shopping, all on your doorstop. Staff were very helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Swathi

Stayed 2 nights in Feb 2025

10/10 Excellent

Joanne

Lovely, spacious room with very comfortable bed. Quiet and well maintained room and hotel in ver convenient area.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

Chai Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ZHENKUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kensei

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, location was very convenient, and most importantly the staff operation was amazingly smooth. After check out, I forgot something in the room but it took less than few mins to retrieve… Also when I asked for the pick up taxi, the staff immediately used her app and it arrived at the front in one minute… thanks a lot Chloe. It was one of the pleasant stays in HK.
Stayed 1 night in Jan 2025

10/10 Excellent

Nvibul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty decor in great location

Very nice hotel great location to both high end shops and local shops and restaurants. Very pretty decor. Large Bathroom. Coffee machine and water purifying machine in each room. Very helpful staff.
Stayed 3 nights in Jan 2025

8/10 Good

Irene MH

Stayed 3 nights in Jan 2025

8/10 Good

Line

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Balquis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location, only a short walk from Hong Kong and Central stations. Lots of dining options around as well as convenience stores like 7 Eleven (essential as the hotel doesn’t offer breakfast) the room was comfortable and modern and housekeeping were attentive. Would definitely stay again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Chansovatt

Stayed 4 nights in Dec 2024

8/10 Good

Zulfiqar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yannan

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Emin, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly
Stayed 2 nights in Nov 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
At this high price point you'd expect the coffer maker to work and the AC control range to be settable to conmfortable level. (was too cold so unit had to be switched on and off periodically). I left a not about the coffee make which was removed without action.
Stayed 3 nights in Nov 2024

10/10 Excellent

SHIORI

Stayed 4 nights in Oct 2024

10/10 Excellent

Shryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of the city gem

Great location, extremely friend staff and well kept amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Min Loon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024