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Hotel Alexandra

4.5 star property
Luxury hotel with fitness centre and seasonal outdoor pool

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Breakfast, lunch and dinner served
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪2 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Happy Valley Race Course
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout curtains

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
2 bathrooms
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond City View Room

7.6 out of 10
Good
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.4 out of 10
Very good
(44 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About the area

Hong Kong Island

A luxury stay in the heart of Hong Kong Island awaits you at Hotel Alexandra. Within a 30-minute stroll, you'll find Sogo Causeway Bay and Times Square Shopping Mall. Highlights at this Victorian hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Cafe A, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4.5-property class North Point hotel, you'll be 2.4 km (1.5 mi) from Happy Valley Race Course and 2.7 km (1.7 mi) from Taikoo Place.

What's nearby

  • Times Square Shopping Mall - 2 min drive - 2.4 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
  • Happy Valley Race Course - 3 min drive - 2.8 km
  • Pacific Place - 3 min drive - 3.4 km
  • Lan Kwai Fong - 4 min drive - 4.5 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel with fitness centre and seasonal outdoor pool
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong Island hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq. m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Exterior detail

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 198 for adults and from HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Hotel Alexandra?

Hotel Alexandra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Alexandra?

Yep, Hotel Alexandra has valet parking for HKD 600 per day.

Are there any beaches close to Hotel Alexandra?

The closest beach to Hotel Alexandra is Hung Hom Promenade (1.3 km).

Does Hotel Alexandra have a pool?

Hotel Alexandra has a seasonal outdoor pool. The pool is open from May to November.

Is Hotel Alexandra family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alexandra is a hit with families.

Does Hotel Alexandra serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alexandra?

No, Hotel Alexandra does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alexandra?

Yep, you can grab a meal at Hotel Alexandra's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Alexandra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Alexandra?

No, pets are not allowed.

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 795 reviews
Rating 8 - Good. 266 out of 795 reviews
Rating 6 - Okay. 86 out of 795 reviews
Rating 4 - Poor. 41 out of 795 reviews
Rating 2 - Terrible. 24 out of 795 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ying Fun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fei Chun F.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly team n location good. Also close to MTR.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zoe Louise

Stayed 8 nights in Mar 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Conal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Helpful & friendly staff. Within easy walking distance to Fortress Hill MTR. Lots of shops & restaurants within 15 / 20 mins walk from hotel.
Stayed 9 nights in Mar 2025

8/10 Good

Christina, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is good, close to subway. However, saw bugs on bed during stay (vedio posted on Google Map review). Also, to handle the high humidity in Hong Kong, we have to turn the AC to very cold to avoid the wet and sticky flood. If their AC has build-in dehumidifier that will be great.
Stayed 6 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families
Stayed 2 nights in Mar 2025

6/10 Okay

William, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, nice staff. Rooms a little dirty and the beds were super uncomfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Gregory

Travelled with family
Disliked: Staff & service, amenities
Not the best location and the rooms are small. We had connecting rooms and it was still small. The staff weren’t that nice/helpful with our luggage either.
Stayed 3 nights in Mar 2025

8/10 Good

JOHN LAB MAN

Liked: Staff & service, amenities, property conditions & facilities
The lobby misrepresents the hotel....because it suggests the rest of the hotel is nice and luxurious....but rooms are at best 6/10. They're small and not that luxurious...but you get used to it. So disappointing the swimming pool was out of action....guests should have got a discount. Also staff are generally very polite...and multilingual which is good to see. They need to convert through outside courtyard into a cafe. That will bring in more customers.
Stayed 10 nights in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Excellent stay from start so finish, I asked if I could have a room close to the lifts as I have had a knee replacement and one step from the lift I was in my room. Close to the metro, buses and trams, very good
Stayed 6 nights in Mar 2025

10/10 Excellent

WINSTON

Travelled with family
Liked: Amenities
Beautiful hotel, room size ok, location convenient, area safe and clean. Love it, will definitely book it again next time.
Stayed 12 nights in Mar 2025

10/10 Excellent

Hon Kin Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean, spacious, fantastic location

Wonderful stay at this beautiful hotel. Perfect location near Fortress Hill MTR (but away from the noisy traffic) and plenty of eateries and grocery shops nearby and also near bus and tram stops. The room is clean, spacious (for HK hotel standards) and the lobby is stunning. There's a gym and pool as well. Staff were all great including housekeeping.
Stayed 7 nights in Mar 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alexandra North Point HK

This hotel is in a quiet neighborhood of Electric Road. There is an Oil street open space and recreation area next to the hotel. The hotel itself is very well furnished and has a restaurant, cafe and a takeaway pastry shop. The staff is very helpful and there is stable wi-fi. Housekeeping will check on whether the room is cleaned each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It's so convenient to the MTR, restaurants, etc. Excellent staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu Long

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

CHINGYUEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and good location.
Stayed 15 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need USB charger
Stayed 1 night in Mar 2025

6/10 Okay

Chung

Travelled with family
First of all, it was really frustrating when the hotel staff advised us that they couldn't find any reservation record of our stay, despite our showing of the payment to Expedia and Itinerary number. The hotel staff advised us to contact Expedia Canada to sort that out ourselves and as such we have to call long-distance from Hong Kong. While it was finally sorted out, it was extremely stressful and costs us money to pay for long-distance roaming. Other than that, overall the hotel is OK.
Stayed 1 night in Mar 2025

10/10 Excellent

Oi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking in rooms and corridors
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and room is spacious. Relatively short walk to MYR station. Lots of restaurants one block away
Stayed 9 nights in Feb 2025