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Hotel Description

A luxury stay in the heart of Hong Kong awaits you at Hotel Alexandra. Within a 30-minute stroll, you'll find Sogo Causeway Bay and Times Square Shopping Mall. Highlights at this Victorian hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 840 rooms feature coffee/tea makers, safes, and hair dryers. Dining in is an option with room service, and minibars provide refreshments. Nice touches to enhance your stay include slippers and free toiletries.

The buffet restaurant, Cafe A, is open for breakfast, brunch, lunch, and dinner. Enjoy the fitness center and seasonal outdoor swimming pool. Added amenities include a conference center and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star North Point hotel, you'll be 2.4 km (1.5 mi) from Happy Valley Race Course and 2.7 km (1.7 mi) from Taikoo Place.

Heart Side Seaview Room (Connecting Rooms For 4 Persons)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Diamond City View Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Diamond Side Seaview Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Clover Seaview Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Diamond Seaview Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Heart City View Room (Connecting Rooms For 4 Persons)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Property Features

There's a restaurant on site. Hotel Alexandra offers its guests a fitness center and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square meters) and includes a conference center. An airport shuttle during limited hours is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Hong Kong hotel.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq m of conference space
  • Built in 2021
  • Dining venue
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong International Airport (HKG) (40.8 km / 25.3 mi)
  • Train station: Hong Kong Fortress Hill Station (0.8 km / 0.5 mi)
  • Metro station: Hong Kong Tin Hau Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Cash or credit card deposit required
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Alexandra Hotel
  • Hotel Alexandra Hong Kong
  • Hotel Alexandra Hotel Hong Kong

You should know

  • Hotel Alexandra offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in April and close in November.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.