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"Great location, friendly staff, lower rooms have been renovated, will be great once the upper rooms are done. " More

By a verified traveller on Sat 14 Oct 2017

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Hotel Description

Charterhouse Causeway Bay puts you in the heart of Hong Kong, steps from Wan Chai Road and within a 10-minute stroll of Victoria Harbour. Highlights at this hotel include 3 restaurants, a 24-hour fitness center, and a bar/lounge.

You can enjoy free WiFi, TVs, and coffee/tea makers, featured in all 294 rooms. You'll find nice touches like slippers and free toiletries to enhance your stay. Room service, safes, and hair dryers are also available.

The Gazebo Restaurant is open for breakfast, lunch, and dinner. Business amenities include a meeting room, a business center, and limo/town car service. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning English breakfast is served between 7 AM and 11:00 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Wan Chai hotel include Happy Valley Race Course and Times Square Shopping Mall.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$40* Per night/room 5 Feb. - 6 Feb.

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Signature Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Charterhouse Causeway Bay ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Charterhouse Causeway Bay

Everyone (2) Family (1)
2 out of 5

Charterhouse Causeway Bay

Pros: its staff
Cons: cleaness and facilities
The overall facilites of the hotel need to be upgraded and the room we stayed was not as clean as we expected.

Posted by , from Adelaide on 1 Nov. 2017

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3 out of 5

Great location, friendly and helpful staff

Pros: Location
Cons: bathroom cleanliness
Great location, friendly staff, lower rooms have been renovated, will be great once the upper rooms are done.

Posted by , from Sydney on 14 Oct. 2017

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4 out of 5

close to Causeway Bay and Wanchai

Pros: its location, price and facilities
Cons: more power outlets in rooms
staff very helpful. Like all hotels built at a time before the digital age, the Charterhouse house could use more power outlets in its rooms.

Posted by , from Qld, Australia on 12 Apr. 2017

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About the Charterhouse Causeway Bay

Location 209-219 Wanchai Road, Hong Kong,

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Charterhouse Causeway Bay. This 3.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 1992
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (39.7 km / 24.7 mi)
  • Train station: Hong Kong Causeway Bay Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Charterhouse Causeway Bay offers 294 accommodations with safes and coffee/tea makers. This Hong Kong hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 11:00 AM.

Charterhouse Causeway Bay has 3 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: HKD 80 for adults and HKD 80 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charterhouse Causeway
  • Charterhouse Causeway Bay
  • Charterhouse Causeway Bay Hong Kong
  • Charterhouse Causeway Bay Hotel
  • Charterhouse Causeway Bay Hotel Hong Kong
  • Charterhouse Hotel Hong Kong
  • The Charterhouse Causeway Bay Hotel Hong Kong
  • Charterhouse Causeway Bay Hotel
  • Charterhouse Causeway Bay Hong Kong
  • Charterhouse Causeway Bay Hotel Hong Kong
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.