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"Great location, friendly staff, lower rooms have been renovated, will be great once the upper rooms are done. " More

By a verified traveller on Sat 14 Oct 2017

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Hotel Description

Charterhouse Causeway Bay places you in the center of Hong Kong, within just a 15-minute stroll of popular places like Happy Valley Race Course and Victoria Harbour. Highlights at this hotel include 3 restaurants and in-room free WiFi.

You can enjoy TVs, safes, and hair dryers, featured in all 294 rooms. You'll find nice touches like slippers and free toiletries to enhance your stay.

The restaurant, 陳家廚房, is open for breakfast, lunch, and dinner. Business amenities include a meeting room, a business center, and limo/town car service. Added amenities include free WiFi in public areas, a gym, and laundry facilities.

Attractions within a 30-minute walk of this 3.5-star Wan Chai hotel include Hong Kong Convention and Exhibition Centre and Hong Kong Park.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$43* Per night/room 19 Jan. - 20 Jan.

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Signature Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Charterhouse Causeway Bay ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Charterhouse Causeway Bay

Everyone (2) Family (1)
2 out of 5

Charterhouse Causeway Bay

Pros: its staff
Cons: cleaness and facilities
The overall facilites of the hotel need to be upgraded and the room we stayed was not as clean as we expected.

Posted by , from Adelaide on 1 Nov. 2017

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3 out of 5

Great location, friendly and helpful staff

Pros: Location
Cons: bathroom cleanliness
Great location, friendly staff, lower rooms have been renovated, will be great once the upper rooms are done.

Posted by , from Sydney on 14 Oct. 2017

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4 out of 5

close to Causeway Bay and Wanchai

Pros: its location, price and facilities
Cons: more power outlets in rooms
staff very helpful. Like all hotels built at a time before the digital age, the Charterhouse house could use more power outlets in its rooms.

Posted by , from Qld, Australia on 12 Apr. 2017

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About the Charterhouse Causeway Bay

Location 209-219 Wanchai Road, Hong Kong,

Property Features

There are 3 restaurants on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Charterhouse Causeway Bay. This 3.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 1992
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Causeway Bay Station (0.7 km / 0.4 mi)

Room Amenities

Charterhouse Causeway Bay offers 294 accommodations with safes and slippers. This Hong Kong hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

陳家廚房 - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Charterhouse Causeway
  • Charterhouse Causeway Bay
  • Charterhouse Causeway Bay Hong Kong
  • Charterhouse Causeway Bay Hotel
  • Charterhouse Causeway Bay Hotel Hong Kong
  • Charterhouse Hotel Hong Kong
  • The Charterhouse Causeway Bay Hotel Hong Kong
  • Charterhouse Causeway Bay Hotel
  • Charterhouse Causeway Bay Hong Kong
  • Charterhouse Causeway Bay Hotel Hong Kong
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.