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4.1 out of 5

"Shower area was very good. It was way overpriced and not good value for money. " More

By a verified traveller on Thu 26 Sep 2019

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Hotel Description

The Park Lane Hong Kong, a Pullman Hotel places you in the center of Hong Kong, connected to a shopping center and within a 30-minute stroll of Times Square Shopping Mall and Hong Kong Sanatorium & Hospital. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a 24-hour health club.

All 818 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, free bottled water, safes, and hair dryers are available.

The buffet restaurant, PLAYT, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. 10764 square feet (1000 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Causeway Bay hotel, you'll be 2 km (1.3 mi) from Hong Kong Convention and Exhibition Centre and 3.3 km (2.1 mi) from The Peak Tram.

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$169* Per night/room 18 Feb. - 19 Feb.

Suite, 1 King Bed, Business Lounge Access, Harbour View (Park Lane)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 2 Queen Beds, View (Premium)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Business Lounge Access, View (Premium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Park Lane Hong Kong, a Pullman Hotel ratings based on 31 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Park Lane Hong Kong, a Pullman Hotel

Everyone (11) Couples (15) Family (4)
3 out of 5
Shower area was very good. It was way overpriced and not good value for money.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Happy Leung

Dear Valued Guest, Thank you for taking the time to share your experience with us. Guest satisfaction is always our priority, rest assured that we will continue to improve ourselves daily to enhance each and every stay. We do hope to have the opportunity to better serve you upon your return visit in the near future. Sincerely, Guest Experience Manager

4 out of 5
I was lucky enough to get upgrade which made my 8days stay more comfortable. Staff in general are very polite and helpful.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Happy Leung

Dear Valued Guest, Thank you for choosing to stay with us. We are delighted to note that you had a comfortable stay at the hotel and we appreciate your feedback about our services. Thank you again and we look forward to welcoming you back again in the near future. Sincerely, Guest Experience Manager

4 out of 5
My Indian friends at front entrance. Awatar and others were real gentlemen

Posted by on 8 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Happy Leung

Dear Valued Guest, Thank you for your kind compliments to our doormen, they are indeed our superstars. Rest assured your kind words will be shared with them. We look forward to welcoming you back again soon! Sincerely. Guest Experience Manager

4 out of 5

Great Location near all the action .

Enjoyed staying at The Park Lane. Staff very helpful and friendly.

Posted by , from Australia on 21 Oct. 2017

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Comment from Hotel Management

31 Oct. 2017 by Happy Leung

Dear Sue, Thank you for sharing your positive review. We are delighted to hear that you like our location and our staff were able to provide you with great service that made your stay an enjoyable one. We look forward to welcoming you again real soon! Sincerely, Guest Experience Manager

5 out of 5

Posted by , from Switzerland on 11 Oct. 2014

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4 out of 5

Posted by , from Hong Kong on 6 Oct. 2014

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5 out of 5

Posted by , from Switzerland on 30 Sep. 2014

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4 out of 5
Pros: The room
Cons: Can't think of anything
No

Posted by , from Australia - NSW - Sydney on 28 Sep. 2014

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4 out of 5
Pros: Room view
Cons: Medium feel bed
Location: Just right
Facilities: Typical; Value: Average price; Service: Courteous; Cleanliness: Pleasant; Fantastic food nearby

Posted by , from Singapore on 24 Sep. 2014

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5 out of 5
Pros: Concierge service
Cons: Originally allocated a disabled room - we asked to room move
Great complimentary airport shuttle service!

Posted by , from Australia - NSW - Sydney on 17 Sep. 2014

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About the The Park Lane Hong Kong, a Pullman Hotel

Location 310 Gloucester Road, Hong Kong,

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Park Lane Hong Kong, a Pullman Hotel offers its guests a 24-hour health club and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Park Lane Hong Kong, a Pullman Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Hong Kong hotel is smoke free.

  • 818 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1974
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Limited onsite parking

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (39.9 km / 24.8 mi)
  • Train station: Hong Kong Causeway Bay Station (1 km / 0.6 mi)
  • Metro station: Hong Kong Tin Hau Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Park Lane Hong Kong, a Pullman Hotel offers 818 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

PLAYT - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

SKYE Restaurant - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Ebb & Flow - Overlooking the garden, this café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one way)
  • Valet parking fee: HKD 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Park Lane
  • Park Lane Hong Kong
  • Park Lane Hong Kong Hotel
  • Park Lane Hong Kong Pullman Hotel
  • Park Lane Pullman Hotel
  • Park Lane Hong Kong Pullman
  • Park Lane Pullman
  • Park Lane Hotel Hong Kong
  • The Park Lane Hong Kong, a Pullman Hotel
  • The Park Lane Hong Kong, a Pullman Hotel Hotel
  • The Park Lane Hong Kong, a Pullman Hotel Hong Kong
  • The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong

You should know

  • The Park Lane Hong Kong, a Pullman Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.