All rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and free bottled water.
The restaurant, Cafe Malacca, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and a fitness center. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Within a 30-minute walk of this 4-star Western District hotel, attractions include Hong Kong - Macau Ferry Terminal and Soho.
16 Apr. 2019 by Hotel Jen Hong Kong
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
2 May 2017 by Hotel Jen Hong Kong
Thank you very much for staying with us and for sharing your feedback. We have taken note of your unpleasant experience and the fact that our team was unable to assign a king size bed room to you, even though you specifically reserved such room type at time of reservation. Please allow me to share with you that all requests including the room type (king-bedded or queen-bedded) are subject to the hotel’s availability upon your arrival at the hotel. We sincerely apologize for any inconvenience caused. We look forward to the pleasure of welcoming you back in the near future. Best regards, Michel Scheffers General Manager
28 Dec. 2016 by David Preisig, General Manager
Thank you very much for staying with us and for sharing your feedback. We are happy to read that you generally enjoyed the stay. We look forward to the pleasure of welcoming you back in the near future.
The following facilities are closed seasonally each year. They will be closed from 16 December to 07 March:
Hotel Jen Hong Kong by Shangri-La offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. A business center and limo/town car service are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1033 square feet (96 square meters). The family-friendly Hotel Jen Hong Kong by Shangri-La also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Parking (limited spaces)
Air-conditioned accommodations at Hotel Jen Hong Kong by Shangri-La offer complimentary bottled water. LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests under 16 years old are not allowed in the swimming pool or fitness facility.
Special check-in instructions:
Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Airport transportation is offered from 11:30 AM to 4:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.
This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Club Level Benefits
Book a stay in a Club level room category and receive the following benefits: Club Lounge access with express personalized check-in and check-out service; complimentary breakfast, afternoon snacks, and evening cocktails at the 28th-floor Club Lounge; complimentary in-room WiFi; free use of the fitness center and seasonal rooftop outdoor swimming pool; complimentary scheduled city shuttle bus service to MTR Hong Kong Station; and complimentary PressReader access (more than 2,500 newspapers and magazines) via hotel WiFi.
Must book Club level room category to receive benefits. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.