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4.6 out of 5

"Great location, spotless, spacious & well appointed. Can’t wait to return 😊 " More

By a verified traveller on Thu 02 Jul 2020

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Hotel Description

A luxury stay in Gold Coast awaits you at Carmel by the Sea. Within just a 15-minute stroll, you'll find popular places like Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Highlights at this beachfront property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a washer/dryer, a balcony, and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A jetted tub, a living room, and a dining area are also available. Housekeeping is available on request.

Spend the day at the beach and enjoy the onsite fitness center, outdoor tennis court, and spa tub. Other amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. There's also the convenience of free self parking.

Within a 15-minute walk of this 4.5-star Broadbeach property, attractions include The Oasis and Pacific Fair Shopping Centre.

Superior One Bedroom Apartment - High Floor & Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Sub-Penthouse Apartment

Bed Count 2 Full Beds Maximum Occupancy 7 Max

One Bedroom Apartment - High Floor & Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Three Bedroom Apartment - Ocean View

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Superior One Bedroom Apartment - Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Three Bedroom Apartment - High Floor & Ocean View

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Carmel by the Sea ratings based on 151 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carmel by the Sea

Everyone (63) Couples (26) Family (61)
4 out of 5

Posted by on 21 Sep. 2020

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5 out of 5
Great location, spotless, spacious & well appointed. Can’t wait to return 😊

Posted by , from Qld on 2 Jul. 2020

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Comment from Hotel Management

19 Jul. 2020 by Front Manager

Hello Nat Thank you for the great review, we are happy that you enjoyed your stay with us. Agree we are very close to shops, beach & restaurants and our apartments are very spacious with large balconies offering great views.

5 out of 5
Large apartments, very spacious beautiful and clean.

Posted by , from Brisbane on 29 Jun. 2020

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Comment from Hotel Management

19 Jul. 2020 by Front Manager

Hello Mands Thank you for the great review. We are happy that you enjoyed your stay with us. Agree our apartments are very spacious with large balconies offering great views. Hope to see you again soon.

2 out of 5
Did not get what we paid for. Paid for a Superior Ocean view and was stuck on the 4th floor, had to look through the trees to catch a glimpse of the property. Price was cheaper on wotif than booking direct. Units very spacious. Easy walking distance to the broad beach mall etc.

Posted by , from Armidale on 9 Mar. 2020

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Comment from Hotel Management

13 Apr. 2020 by Catharina

Hi, Thank you for your feedback. Please be aware that you booked an Ocean view apartment which means that you will be located between floors 4-8. If you want to be guaranteed a high floor please book High Ocean View where you are guaranteed to be located between floors 8-16. Kind Regards Catharina

4 out of 5
Large apartment with a lovely outlook onto park and beach.

Posted by on 8 Mar. 2020

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3 out of 5
great view great location, property is dated and certainly not depicted on the website gallery

Posted by , from queensland on 13 Feb. 2020

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5 out of 5
Very clean modern apartment. Only little problem was the air conditioning. It was very good but didn’t reach all the bedrooms. There were many fans which helped a lot.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Front Office Manager

Thank you for your feedback. We really appreciate it and do our best to improve. We are glad that you enjoyed the apartment and location. We do hope to see you again in the future.

4 out of 5
The location was perfect, the room was better than expected, staff were friendly, the only downside was second and third bedrooms got very hot without aircon

Posted by on 2 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Reservations Manager

Thank you for your lovely review. The apartments are a great size, especially for families, agree the views are awesome. The weather we have been having lately has been extremely hot with ceiling fans in the 2nd and 3 rd bedrooms. I will pass onto the manager your advice for air conditioning.

4 out of 5
Location and facilities were very good. Unfortunately room was dated with stained and worn carpet and room needed a proper deep clean in a number of areas. Have stayed at this hotel before In a different room and it was much better.

Posted by on 28 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Reservations Manager

Thank you for your review. . All feedback is important to us, whether positive or negative and is taken on board to continuously improve. We are committed to providing our guests and their families with an enjoyable and relaxing stay and are continually monitoring maintenance and upgrades to all our apartments.

5 out of 5
The Location was perfect, fabulous views,very pleased to have chosen this property for my daughter and grandchildren to meet up for 5 days.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Reservations Manager

Thank you for the great review, we are happy that you enjoyed your stay with us. Agree we are very close to shops, beach & restaurants and our apartments are very spacious with large balconies offering great views. Hope to see you again soon.

Property Features

Carmel by the Sea offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. A children's pool, a fitness center, and a sauna are also featured at the luxury Carmel by the Sea. Free self parking is available. Smoking is allowed in designated areas at this Mediterranean Gold Coast apartment.

  • 1 building
  • 41 guestrooms or units
  • 29 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (25.6 km / 15.9 mi)
  • Metro station: Broadbeach South Light Rail Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Carmel by the Sea offers 41 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs and hair dryers. LCD televisions come with cable channels and DVD players. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Jetted tub
  • IPod dock
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 40.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Carmel by the Sea

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 40.0 per stay
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carmel Sea Apartment Broadbeach
  • Carmel Sea Broadbeach
  • Carmel by the Sea Apartment
  • Carmel by the Sea Broadbeach
  • Carmel by the Sea Apartment Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.