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4.5 out of 5

"Clean neat and as described " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

At Boardwalk Burleigh Beach you'll be within just a 5-minute stroll of Burleigh Beach and within 15 minutes of North Burleigh Beach. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, 2 bathrooms, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a DVD player are also available. Housekeeping is available on request.

Enjoy the gym and pool loungers. Added amenities include free WiFi in public areas, a terrace, and a garden. There's also the convenience of free self parking.

Within a 15-minute drive of this 4-star Burleigh Heads aparthotel, attractions include The Star Gold Coast and Cavill Avenue.

Superior Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Apartment, 3 Bedrooms, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Boardwalk Burleigh Beach ratings based on 49 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Boardwalk Burleigh Beach

Everyone (20) Couples (14) Family (13)
5 out of 5
Clean neat and as described

Posted by on 18 Mar. 2024

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4 out of 5
The apartment at the Boardwalk is modern, quite new and clean, presents really well, except for the towels they are very aged and need immediate upgrading, they are like doggie towels, it was a bit of a turn off. The pool and surrounding landscaping is lovely, the gate to the beachfront is across the road, lovely for a morning dip. Restaurants and cafes all within walking distance. We arrived after hours and it was bucketing rain, there is no signage on the busy highway of the complex until you drive in behind the bushes, the number sent by text when we could not find the complex, had a recorder message saying it was no longer available, a bit confusing....we drove around the block until we pulled in to the driveway and saw the sign on the glass doors of the entrance, called the after hours intercom and it was fairly easy from that point onwards.Parking allocated really appreciated. Improvements, Road signage and new towels please, otherways a great stay and would certainly return now that we know where it is. Road noise and building works noise is evident and can be dealt with double glazed windows, on the weekend there was no building works. Markets on the 3rd Sat of the month , across the school, area is very pet friendly, beach across the road is pet friendly.

Posted by on 18 Mar. 2024

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4 out of 5

Posted by on 4 Jan. 2024

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5 out of 5
Beautiful apartments. Lovely and clean and great views. Close to beautiful beach and dining places.

Posted by on 30 Oct. 2023

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Comment from Hotel Management

12 Nov. 2023 by Deb

Thank you for taking the time to review your stay Wayne. We are pleased you enjoyed your stay at Boardwalk.

5 out of 5
Building construction & roadwork meant couldn’t open windows or doors even at night.

Posted by on 26 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by Deb

Hi Joe,Thank you for taking the time to review your stayWarm Regards

4 out of 5
I arrived at 5 minutes to 2pm after a very long drive and they said I had to go and come back at 2pm to check in. I thought that was a bit ridiculous. The traffic is horrible on Gold Coast highway there, I had to go around the block once and come back to check in.

Posted by on 20 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by Deb

Thank you for your review Heidi,I am sorry this occurred on your arrival. I also think it was a bit silly of the after hours service to send you away for 5 minutes. As the reception is not manned after 12pm, we advise them of each unit that is ready before we leave for the day. If house keeping are still working we advise them check in from 2pm. In reality by the time you collected the key from the safe and went down to park your car, it would have been after 2pm. I will let my manager know this happened.

4 out of 5
Did not like the view we had. We looked out onto a construction site, 3 cranes and a main road. We paid for an ocean view. Expected to be facing due north instead we faced due south. Very disappointing.

Posted by on 12 Oct. 2023

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Comment from Hotel Management

13 Oct. 2023 by Deb

Thank you for taking the time to write a review Margaret.Sadly with all the new buildings going up in Burleigh the views are slightly impacted from some apartments.Our 3 bedroom apartments have great ocean facing views.

4 out of 5
Good spot for Burleigh though bit on the expensive side with limited views.

Posted by on 3 Sep. 2023

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Comment from Hotel Management

27 Oct. 2023 by Deb

Thank you for taking the time to review your stay.Warm Regards

4 out of 5
The rooms had limited provisions. Kitchen - no salt/pepper, no sugar, poor selection of cutting knives - couldnt cut a tomato. One towel for whole week and had to pay $3 for a pool towel. Furniture and carpet were stained. Otherwise, friendly and accommodating staff, great location.

Posted by on 30 Aug. 2023

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Comment from Hotel Management

27 Oct. 2023 by Deb

Thank you for taking the time to review your stay Tonya.We supply tea, coffee, milk and sugar on arrival.We also have supplies in store of knives etc should an apartment be lacking or missing items and these can be obtained by advising reception. We provide a towels, face washers & hand towels by the number of guests on the booking. We also understand that some guests like 2 each and these can also be provided by contacting reception. We do spring cleans in the apartments where lounges, carpets and dining chairs are steamed cleaned prior to school holidays. The apartment you stayed in has just had the lounge replaced due to the amount of times we have had to have it cleaned.We hope to see you againWarm Regards

4 out of 5
Great view of the ocean, spacious, modern apartment and balcony.

Posted by on 23 Aug. 2023

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Property Features

Boardwalk Burleigh Beach offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at Boardwalk Burleigh Beach. Self parking is free. This 4-star Gold Coast aparthotel is smoke free.

  • 24 guestrooms or units
  • Built in 2018
  • Poolside lounge chairs
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Varsity Lakes Station (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Boardwalk Burleigh Beach offers 24 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 4:00 PM
  • Saturday - Sunday: 9:00 AM - noon
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 4:00 PM
  • Saturday - Sunday: 9:00 AM - noon
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. The property is professionally cleaned.

  • Service animals are allowed
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of AUD 2.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boardwalk Burleigh Beach Apartment
  • Boardwalk Burleigh Apartment
  • Boardwalk Burleigh Beach Aparthotel
  • Boardwalk Burleigh Beach Burleigh Heads
  • Boardwalk Burleigh Beach Aparthotel Burleigh Heads

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.