I brought my pet for one night, during my one week stay, told staff that the pet was no longer there and not to charge the pet fee. I ended up extended my stay for an extra day. I asked to for a receipt for the previous days and I was charged the pet fee for the rest of the week. If I had just left and never asked for that receipt, I never would have known. The rooms are very dark and with what little lighting you have, you have to unplug lights just to make a coffee, and you can hear everything!! The people stomping upstairs, the cart that gets rolled by every night when you are trying to sleep.There is absolutely no sound guarding on these rooms.