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Hotel Description

At Fairmont Chateau Lake Louise you'll be within steps of Icefields Parkway and Louise Lake. Highlights at this resort include 3 bars/lounges, a full-service spa, and a restaurant.

A day of pampering can include massages, aromatherapy, and mani/pedis along with access to the spa tub. The restaurant, Fairview Bar & Restaurant, serves American cuisine and is open for dinner. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Business travelers can take advantage of a meeting room, a business center, and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 20-minute drive of this 4-star Lake Louise resort include Banff National Park and Lake Louise Mountain Resort.

Fairmont Gold, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Fairmont)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Mountain View (Fairmont)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Mount Temple, 1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Chateau Lake Louise ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fairmont Chateau Lake Louise

Everyone (2) Couples (1)
3 out of 5

Posted by on 29 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by FCLL

It’s disappointing to know that we didn’t exceed your expectations.

3 out of 5
Property is tired and lacks atmosphere. Very very expensive and food on offer often far below expectations for a property of this infamy and reoutation

Posted by on 16 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by FCLL

It’s disappointing to know that we didn’t exceed your expectations.

4 out of 5
The property is good, but.. Pity there was a dog poo in the lobby that hadn’t been cleaned up/cordoned off properly before in our haste to check out my husband stepped in it. Staff apologetic but it could have been dealt with better and it meant wasted time while his shoe was taken away and cleaned, plus it meant I had to deal with all the bags and arrangements alone. Not ideal and ruined the experience more. Also, power outlet in bathroom didn’t work so wasted time trying to work out if hairdryer was faulty or the power outlet. Ended up working out it was the outlet. Had to blow dry hair in main room with my tiny hand mirror as no other mirrors in the room. Again not ideal and frustrating as I have long thick hair so took even more time and we missed breakfast service. Actually the whole experience was just one stress after another. Not worth it really.

Posted by on 14 May 2019

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Comment from Hotel Management

23 May 2019 by FCLL

It is extremely disappointing to know that your guest room and guest area cleanliness experiences were below expectation. We are investigating internally to ensure our offering exceeds our guests’ expectations.

About the Fairmont Chateau Lake Louise

Location 111 Lake Louise Drive, Lake Louise, AB T0L1E0

Property Features

Fairmont Chateau Lake Louise offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. A spa tub, a sauna, and spa services are also featured at the eco-friendly Fairmont Chateau Lake Louise. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lake Louise resort.

  • 539 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 bars or lounges
  • Built in 1890
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lake Louise Station (4.7 km / 2.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Chateau Lake Louise offers 539 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Smart televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Fairview Bar & Restaurant - This restaurant specializes in American cuisine and serves dinner only.

Walliser Stube - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.

Lago - This buffet restaurant serves breakfast only. Open daily.

Alpine Social - This restaurant serves dinner only. Open daily.

Lakeview Lounge - This restaurant specializes in American cuisine and serves light fare only. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Body treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 36 for adults and CAD 18 for children (approximately)
  • Self parking fee: CAD 30 per day (in/out privileges)
  • Valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Fairmont Lake Louise
  • Fairmont Chateau
  • Fairmont Chateau Lake Louise Hotel
  • Fairmont Chateau Hotel Lake Louise
  • Fairmont Chateau Lake Louise
  • Lake Louise Chateau
  • Lake Louise Chateau Fairmont
  • Lake Louise Fairmont
  • Lake Louise Fairmont Chateau
  • Fairmont Chateau Hotel
  • Fairmont Hotel Lake Louise
  • Fairmont Lake Louise
  • Chateau Lake Louise
  • The Fairmont Chateau Lake Louise
  • Fairmont Chateau Lake Louise Resort
  • Fairmont Chateau Resort
  • Chateau Lake Louise
  • Fairmont Chateau Lake Louise Hotel Lake Louise
  • Lake Louise Fairmont
  • Fairmont Lake Louise
  • Fairmont Hotel Lake Louise
  • The Fairmont Chateau Louise
  • Fairmont Chateau Louise Louise
  • Fairmont Chateau Lake Louise Resort
  • Fairmont Chateau Lake Louise Lake Louise
  • Fairmont Chateau Lake Louise Resort Lake Louise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.