Arcade Hotels in Ontario

There is a disconnect between hotel policies and the effort to serve guests by a friendly staff . We paid cash along with a “ fully underwritten” credit card and the cash portion created major problems . The handling of cash was apparently against policy and if one used cash, even with a full credit underwriting checking out was almost impossible until a room “sign off “ from housekeeping on the physical status of vacated room was complete . On a positive note - the “view “ from the two rooms both “first class “ . Restaurant selection varied with good quality and efficient friendly service . Although, the top of the hotel steak house pricing would make a New York City 4/5 star hotel envious Staff are great with many semi retired and early in their career personnel eager to please the guests .successfully

Great place to stay

very accommodating and clean.