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 Toronto •1 Room
 Toronto • 1 Room
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Chelsea Hotel, Toronto

3.5-star property
33 Gerrard St W, Toronto, ON 1800 796 370
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4.0 out of 5
Very good!
See all 2 wotif Reviews

"Absolutely massive hotel with hundreds of guests. Rooms are nice, facilities are really fantastic. Only downside for me was the poor shower and slow l ... " More

By a verified traveller on Wed 30 Aug 2023

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Hotel Description

A family-friendly stay in the heart of Toronto awaits you at Chelsea Hotel, Toronto. Within just a 10-minute stroll, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Highlights at this eco-certified hotel include 2 restaurants, 2 indoor swimming pools, and a bar/lounge.

The restaurant, The Market Garden, is open for breakfast, brunch, lunch, and dinner. Enjoy the free kids' club, gym, spa tub, and sauna. 5200 square feet (483 square meters) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 3.5-star Downtown Toronto hotel include Art Gallery of Ontario and Hockey Hall of Fame.

Standard Room, 1 Queen Bed (Chelsea)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$296* Per night/room 8 Oct. - 9 Oct.

Room, 1 King Bed (Chelsea)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Chelsea)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chelsea Hotel, Toronto ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chelsea Hotel, Toronto

Everyone (1) Couples (1)
4 out of 5
Absolutely massive hotel with hundreds of guests. Rooms are nice, facilities are really fantastic. Only downside for me was the poor shower and slow lifts.

Posted by on 30 Aug. 2023

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Comment from Hotel Management

1 Sep. 2023 by Guest Experience Specialist

Dear Megan, We are grateful for such constructive feedback because in turn it will help us better serve our guests deserving of exceptional accommodations. We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

4 out of 5
The heart of Downtown Toronto

Posted by on 5 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

6 Jul. 2023 by Guest Experience Specialist Chelsea Hotel Toronto

Dear Kay, We are happy to hear our location was a great highlight of your stay. We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

About the Chelsea Hotel, Toronto

Location 33 Gerrard St W, Toronto, ON M5G1Z4

Property Features

Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5200 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5200 sq ft of conference space
  • 483 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (1.9 km / 1.2 mi)
  • Metro station: College Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.

The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27–33 for adults, and CAD 8–16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea Eaton
  • Eaton Chelsea
  • Eaton Chelsea Hotel
  • Eaton Chelsea Hotel Toronto
  • Eaton Chelsea Toronto
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Chelsea Hotel, Toronto Hotel
  • Chelsea Hotel, Toronto Toronto
  • Chelsea Hotel, Toronto Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
  • EarthCheck
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.