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Chelsea Hotel, Toronto

Property class: 4

Photo gallery for Chelsea Hotel, Toronto

Lobby
Property video
2 restaurants, breakfast served
2 indoor pools, pool loungers
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$249
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(695 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

8.4 out of 10
Very good
(242 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(641 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(88 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(147 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(159 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Holiday Inn Toronto Downtown Centre by IHG

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 5,647 reviews
The price is AU$276
includes taxes & fees
10 May - 11 May
Holiday Inn Toronto Downtown Centre by IHG

About the area

Toronto

A family-friendly stay in the heart of Toronto awaits you at Chelsea Hotel, Toronto. Within just a 10-minute stroll, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Highlights at this hotel include 2 restaurants, 2 indoor swimming pools and a bar/lounge. .The restaurant, Bb33, is open for breakfast, brunch, lunch and dinner. Enjoy the free kids' club, gym, Hot tub and sauna. 24000 square feet (2230 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Downtown Toronto hotel include Art Gallery of Ontario and Hockey Hall of Fame.

What's nearby

  • PATH Underground Shopping Mall - 2 min walk - 0.2 km
  • Downtown Yonge - 2 min walk - 0.2 km
  • Yonge-Dundas Square - 3 min walk - 0.3 km
  • CF Toronto Eaton Centre - 5 min walk - 0.5 km
  • Art Gallery of Ontario - 11 min walk - 1.0 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 16 min drive

Restaurants

  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Swedish Deli - ‬2 min walk
  • ‪Elm Street Lounge - ‬4 min walk

About this property

Chelsea Hotel, Toronto

Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a waterslide, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 24000 square feet (2230 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1588 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 24000 sq ft of conference space
  • 2230 sq. m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1588 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Exterior
Holiday Inn Toronto Downtown Centre by IHG
Downtown Toronto
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 5,647 reviews
The price is AU$276
includes taxes & fees
10 May - 11 May
Holiday Inn Toronto Downtown Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 43 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bb33

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground car park has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

What is the cancellation policy at Chelsea Hotel, Toronto?

Chelsea Hotel, Toronto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chelsea Hotel, Toronto?

As of 11 Apr 2026, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on 12 Apr 2026 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chelsea Hotel, Toronto?

Yep, Chelsea Hotel, Toronto has a secured covered self car park with in/out privileges for CAD 43 per night. A self car park is also available, for a fee.

Are there any beaches close to Chelsea Hotel, Toronto?

The closest beach to Chelsea Hotel, Toronto is Woodbine Beach (6 km).

Does Chelsea Hotel, Toronto have a pool?

Yep, and guests love it! Chelsea Hotel, Toronto has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Chelsea Hotel, Toronto have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Chelsea Hotel, Toronto?

Chelsea Hotel, Toronto features 2 indoor pools, 1 hot tub and 2 restaurants.

What makes Chelsea Hotel, Toronto a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Chelsea Hotel, Toronto.

Is Chelsea Hotel, Toronto family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Chelsea Hotel, Toronto is a hit with families.

Does Chelsea Hotel, Toronto serve breakfast?

Yep, full breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Chelsea Hotel, Toronto?

No, Chelsea Hotel, Toronto does not offer an airport shuttle service.

Is there a bar or restaurant at Chelsea Hotel, Toronto?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chelsea Hotel, Toronto?

Check-in begins at 3 PM. Check-out time is 11 AM.

Chelsea Hotel, Toronto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7340 out of 14464 reviews
Rating 8 - Good. 4003 out of 14464 reviews
Rating 6 - Okay. 1894 out of 14464 reviews
Rating 4 - Poor. 738 out of 14464 reviews
Rating 2 - Terrible. 489 out of 14464 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

amanda

Stayed 1 night in Jan 2026

4/10 Poor

Zaodi

Stayed 2 nights in Nov 2025

10/10 Excellent

Leynette

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, friendly staff, good amenities
Stayed 1 night in Dec 2025

4/10 Poor

Giuliana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We booked this hotel, 3 separate rooms. We were 6 adults 2 children 4&7 yrs old. We picked it for the swimming pool which had a curly slide. We found out the hotel was under renovation and the curly slide was never ready in time. We were offered the adult pool on the 27 floor. The pool was quite dirty , you could see black scum on the walls. The worst part is 2 of our adults got swimmers ear and have been off work and in excruciating pain since
Stayed 1 night in Jan 2026

10/10 Excellent

Zuhal

Stayed 2 nights in Jan 2026

2/10 Terrible

Anita

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I have ever encountered in Toronto.
Stayed 1 night in Dec 2025

6/10 Okay

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
It seem like you were sleeping outside.. so much noise, even with the windows closed BUT other than that it was a nice visit.
Stayed 2 nights in Jan 2026

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
Toilet takes a long time to go through the flush cycle, and not sure if that's normal but not too big of a deal, everything else was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Gillian

Stayed 2 nights in Jan 2026

2/10 Terrible

Romayne

Disliked: Cleanliness, amenities
The size of the room and bathroom are quite small with no full length mirror. We were visiting from out of town for an event and had to go into the hallway to check ourselves. There was also a strange scent that felt more like a cheap motel
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Stayed 1 night in Jan 2026

2/10 Terrible

Gabriel

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Jan 2026

8/10 Good

Clayton

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

jeffrey

Stayed 2 nights in Dec 2025

6/10 Okay

tyler

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Bed was very uncomfortable and squeak
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

6/10 Okay

Ryan, Coquitlam

Stayed 1 night in Dec 2025

6/10 Okay

Jed

Stayed 2 nights in Jan 2026

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel and have now been 3x. We love that it is easy access to everything you need downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

Shiloh

Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

2/10 Terrible

Ping Rong

Stayed 3 nights in Dec 2025