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Fairmont Royal York

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa

Photo gallery for Fairmont Royal York

Exterior
Indoor pool
Exterior
Luxury Double Room, 2 Double Beds, Non Smoking
Daily full breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$386
includes taxes & fees
18 May - 19 May

Explore the area

Map
100 Front St West, Toronto, ON, M5J1E3
  • Scotiabank Arena
    ‪6 min walk‬
  • Rogers Centre
    ‪10 min walk‬
  • CN Tower
    ‪11 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪30 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Room, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Room, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Business Lounge Access

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Non Smoking

Signature Double Room, 2 Double Beds, Non Smoking

Signature Double Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 Queen Bed, Non Smoking

Designer toiletries, hair dryer, bathrobes, towels

Luxury Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds, Non Smoking

Luxury Double Room, 2 Double Beds, Non Smoking

Luxury Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Fairmont Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Toronto

A family-friendly stay in the heart of Toronto awaits you at Fairmont Royal York. Within just a 10-minute stroll, you'll find Hockey Hall of Fame and Scotiabank Arena. Highlights at this historic hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include body wraps and mani/pedis. The restaurant, REIGN Restaurant + Bar, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. Library Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, sauna and kids' swimming pool. 70000 square feet (6503 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 15-minute walk of this Downtown Toronto hotel include Ripley's Aquarium of Canada and Rogers Centre.

What's nearby

  • Scotiabank Arena - 6 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 10 min walk - 0.9 km
  • Rogers Centre - 10 min walk - 0.9 km
  • CN Tower - 11 min walk - 0.9 km
  • CF Toronto Eaton Centre - 12 min walk - 1.0 km

Getting around

  • Union Station - 3 min walk
  • York St At King St West Stop - 4 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 13 min drive

Restaurants

  • ‪McCafé - ‬4 min walk
  • ‪Kellys Landing - ‬3 min walk
  • ‪WVRST - Union Station - ‬3 min walk
  • ‪% Arabica - ‬3 min walk
  • ‪Uncle Tetsu's Japanese Cheesecake - ‬7 min walk

About this property

Fairmont Royal York

Family-friendly hotel with 3 restaurants and full-service spa
Fairmont Royal York offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include 40 meeting rooms and limo/town car service. Event space at this hotel measures 70000 square feet (6503 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Fairmont Royal York. For a fee, parking is available.

This Toronto hotel is smoke free.

  • 1 building
  • 1343 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • 70000 sq ft of conference space
  • 6503 sq. m of conference space
  • Built in 1929
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Fairmont Royal York offers 1343 accommodations with minibars and video game consoles. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Toronto hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (CAD 75 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: CAD 15 to 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CLOCKWORK
  • Library Bar
  • REIGN Bakery
  • REIGN Restaurant + Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 70,000 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should contact the hotel about reaching the property during road construction using the number on the booking confirmation.

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: CAD 59 per accommodation, per stay
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 56.50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 40 per person
  • Fee for in-room wireless Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 59 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: CAD 25 per stay
  • In-room microwave fee: CAD 15 per stay
  • Rollaway bed fee: CAD 56.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Royal
Fairmont Royal York
Fairmont Royal York Hotel
Fairmont Royal York Hotel Toronto
Fairmont Royal York Toronto
Fairmont York
Royal Fairmont York
Royal York
Royal York Fairmont
York Fairmont
Royal York Hotel Toronto
Fairmont Toronto
The Fairmont Royal York Hotel Toronto
Toronto Fairmont

Frequently asked questions

What is the cancellation policy at Fairmont Royal York?

Fairmont Royal York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Royal York?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Fairmont Royal York on 18 May 2025 start from AU$385.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Royal York?

Yep, Fairmont Royal York has valet parking with in/out privileges for CAD 75 per night.

Are there any beaches close to Fairmont Royal York?

The closest beach to Fairmont Royal York is Sugar Beach (1.2 km).

Is there a spa on site at Fairmont Royal York?

Yep, there is an onsite spa at Fairmont Royal York. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont Royal York have a pool?

Yep, and guests love it! Fairmont Royal York has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Fairmont Royal York?

Fairmont Royal York features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Fairmont Royal York a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Royal York.

Is Fairmont Royal York family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, it's no surprise that Fairmont Royal York is a hit with families.

Does Fairmont Royal York serve breakfast?

You bet, full breakfast is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Fairmont Royal York?

No, Fairmont Royal York does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Royal York?

Yep, you can grab a meal at Fairmont Royal York's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Fairmont Royal York?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Fairmont Royal York?

Furry friends are welcome at Fairmont Royal York, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

Fairmont Royal York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4375 out of 6462 reviews
Rating 8 - Good. 1160 out of 6462 reviews
Rating 6 - Okay. 494 out of 6462 reviews
Rating 4 - Poor. 220 out of 6462 reviews
Rating 2 - Terrible. 213 out of 6462 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

kristian

Disliked: Cleanliness, staff & service, property conditions & facilities
My room had a bugs crawling on the pillow. I have the video and I showed the manager. I sent him the video as well as his request. He said prior moving me from my room he will send a team to make a full room investigation to see if there are more. which was fine. No one ever came. The next day I woke up with more bugs in my bed that I have squashed while sleeping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Riku

Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the atmosphere, great staff, beautiful surroundings.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must try the porridge!
Stayed 2 nights in Jan 2025

10/10 Excellent

PIERRE

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check and online support using the Fairmont chat app!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan D

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing! Luxurious, great amenities, jacuzzi, pool, sauna. Great location. Wonderful staff. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Adriano

Stayed 1 night in Jan 2025

10/10 Excellent

Lori Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Huda

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we got was very old, the furniture had stains on it. The nightstand had white dried up stain on it that could easily be wiped off but wasn’t. The toilet doesn’t flush well. Water pressure very poor. This was on the 9th floor. Everything out side the room looked nice but the room felt like a motel. Then we upgraded to Gold room and it was much better. But the view from the hotel isn’t a good view since the location and not high rise. We had better views at the delta just down the street. It’s a dark place compared to the newer and modern hotels. But the gold upgrade with the additional $200 a night was lovely. Even the service was much better and staff were quicker with requests.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high quality notable property. But I was seriously surprised and disappointed at the idea of charging a fee for WiFi access in the room in 2025. It was eventually refunded and that was appreciated but disappointed it was even an issue.
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can't be beat, the room is a bit sated, but the hotel is elegant.
Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around had a few drug addicts to avoid. Charging $16 a day for internet was a big negative, just did not bother, phone data is far cheaper. The elevators operated with a card often did not work, not go all the way then back to lobby, some days 5 attempts to get to our floor, others had similar issues. The detail in the rooms is impressive. All the staff we encountered were openly, friendly and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but I didn’t realize they charge for internet or I wouldn’t have booked there. Such a 1990’s policy! :(
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Gold level is the way to go. We have already booked another stay.
Stayed 1 night in Jan 2025