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"Hotel's location made it easy to walk to different parts of downtown Toronto. " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

Holiday Inn Toronto Downtown Centre puts you in the heart of Toronto, within just a 10-minute stroll of popular attractions like Ryerson University and Yonge-Dundas Square. Highlights at this hotel include a restaurant, an indoor swimming pool, and free daily breakfast.

You can enjoy TVs with satellite channels, and all 513 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Additionally, refrigerators, safes, and hair dryers are available. Housekeeping is available on request.

The bistro, The Carlton Restaurant, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Free full breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 3.5-star Downtown Toronto hotel include PATH Underground Shopping Mall and Toronto General Hospital.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Toronto Downtown Centre ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Holiday Inn Toronto Downtown Centre

Everyone (1)
3 out of 5

Convenient downtown hotel

Pros: Room was quiet. Restaurant was good.
Cons: Fix sliding closet doors to close all the way. Resurface tub bottom to eliminate stains. Change exhaust system so you don't smell food 5:30/6 am.
Hotel's location made it easy to walk to different parts of downtown Toronto.

Posted by on 16 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by Hotel Management

Hello, Dear Guest, Thank you so much for taking the time to leave your valuable feedback for us. We will share your comments with our team. We hope to see you back at the Holiday Inn Toronto Downtown Centre!

About the Holiday Inn Toronto Downtown Centre

Location 30 Carlton Street, Toronto, ON M5B2E9

Property Features

Holiday Inn Toronto Downtown Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 8846 square feet (822 square meters). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Holiday Inn Toronto Downtown Centre. Free self parking is available. This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • 8846 sq ft of conference space
  • 822 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (29.5 km / 18.4 mi)
  • Train station: Union Station (2.4 km / 1.5 mi)
  • Metro station: College Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Toronto Downtown Centre offers 513 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.

The Carlton Restaurant - This bistro serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Toronto Downtown Centre
  • Holiday Inn Toronto Downtown Centre
  • Toronto Downtown Centre Holiday Inn
  • Days Hotel Toronto Downtown
  • Holiday Inn Toronto Downtown Centre Hotel Toronto
  • Holiday Inn Toronto Downtown Centre Hotel
  • Toronto Centre Toronto
  • Holiday Inn Toronto Downtown Centre Hotel
  • Holiday Inn Toronto Downtown Centre Toronto
  • Holiday Inn Toronto Downtown Centre Hotel Toronto

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.